Sophos UTM Home - Apple iCloud IMAP

Question

Hello I have found different threads similar to this topic but with no specific answer. 
 I have Sophos UTM Home - ASG Software Firmware version: 9.713-19 Pattern version: 219285 
 and the problem that I have is that Icloud servers for outgoing email cannot be reached 
 I have added a web filter as follows 
 and an email rule in the firewall with the following services 
 
 for the firewall rule, I have added port 587 with no luck. 
 Any help would be appreciated. I really appreciate any help you can provide.

alan weir · Answer

Here's what's going on, you can see for yourself. 
 I performed an nslookup for smtp.mail.me.com, and the first IP address it resoved to responded to a ping, then a few seconds later it tried to ping a different IP address and was not reponding. 
 The is definitely not a problem with any of the firewall settings on the UTM.

Unks · Answer

Well... Weird enough. I did reached to apple through my Iphone since the problem was the same from anywhere inside the network. While asking them what is the reason for not be able to send emails from outlook, they asked me to run a test, I did and it worked. For anyone else and just to be clear, I did all the steps I listed here and before reaching out to apple I did not changed anything so I will try to do a reverse, to try to isolate if it was related to the changes I did or if it was just magic that made it work. 
 
 Thanks Alan for the time and suggestions, now it's working!

Sophos UTM Home - Apple iCloud IMAP

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