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OTP not working with VPN-Users do not need OTP

Hello,

I have setup OTP on our UTM ver. 9.711-5 according to the UTM admin guide. Under OTP I have User Portal and SSL VPN Remote access enabled. I do not have all users must use OTP enabled and have the users individually selected. The users are pulled from AD. 

Under Authentication services- Servers I have my 2 Domain controllers listed and my radius server, in that order. Users connecting via VPN are authenticated via RADIUS server.

The users can login to the portal page and scan their QR code and are able to login using the PW+OTP, however when the users connect to the VPN, they are able to login just with PW and dont need the OTP. Hash is SHA1.

Remote access is setup for both PPTP and L2TP over IPsec.

Does anyone have any idea as to where I could start to diagnose the problem?

Thanks in advance.



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