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Randomly no connection to internet websites but could ping urls works.

Hi guys.
I know there are some thread similar, but this one is different and very strange.

Randomly, once or twice a day, for about one to 5 minutes, we are loosing connection to internet.
Right after that time every thing go back to normal again.

Few thing to noticed:

1. We still can ping Urls

2. DNS seems to work.

3. Accessing URL which are in the DMZ doesn't work as well.

4. I'm not sure if there are more fore shorter time, but this what i know of from my customers.

 

Any help will be appreciate.
[:)]

Goldy



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Parents
  • Shalom Goldy,

    1. Not sure what you mean.  Are these pings to FQDNs on the Internet?

    2. My gut feeling is that cached FQDNs work but that your ISP has a problem and will not allow resolution of un-cached FQDNs.  How is DNS configured compared to DNS best practice?

    3. Are you running split DNS?  Is the Internal-to-DMZ traffic handled by the UTM's web proxy?

    4. Is this happening at multiple locations?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hi Bob.
    [:)]

    1. Ping to 8.8.8.8 or Youtube (for example) works.

    2. I don't think it's DNS issue sins dns work fine and resolving are ok. (Ping - google.com, Nslookup...)

    3. strangely, it's comes and go randomly, and for about few seconds to 2 minutes.

    4. When it's happens, it's effect all my Lan.

    5. When it's happens, I can't connect connect to the firewall (web) eather.

    6. When it's happens, I can't connect to to the web service of my mail (In the DMZ).

    7. In all cases, ping still works fine.

    It seems kind of issue with the TCP, since ICMP works.
    Very strange :)

    Thanks

    Yaron Gold

     

  • Thanks Bob.

    Already did.[:)]

     

    I'll inform you when something new will come up.

  • Hi Franc.

    Could you please check the root partition to see how full it is?
    Together with the above issue, we are having "Root partition is filling up - please check. Current usage: 86%".
    I'm suspect it's related to the the connections issue.
    The blame seems on Postgress.DB, but we don't know why.

  • It looks like Franc has a problem with PostgreSQL on his Slave, Yaron.  Did you check your Slave as above?  What do you guys see from the following?

    ll /var/storage/pgsql92/data/pg_xlog

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hi,

    I'm not getting those root error message.

     

    DF on master:


    <M> firewall:/home/login # df -h
    Filesystem Size Used Avail Use% Mounted on
    /dev/sda6 5.2G 3.0G 1.9G 62% /
    udev 5.9G 100K 5.9G 1% /dev
    tmpfs 5.9G 52K 5.9G 1% /dev/shm
    /dev/sda1 331M 16M 295M 5% /boot
    /dev/sda5 62G 20G 39G 34% /var/storage
    /dev/sda7 81G 54G 23G 71% /var/log
    /dev/sda8 3.5G 127M 3.2G 4% /tmp
    /dev 5.9G 100K 5.9G 1% /var/storage/chroot-clientlessvpn/dev
    tmpfs 5.9G 0 5.9G 0% /var/sec/chroot-httpd/dev/shm
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-openvpn/dev
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-ppp/dev
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-pppoe/dev
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-pptp/dev
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-pptpc/dev
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-restd/dev
    tmpfs 5.9G 0 5.9G 0% /var/storage/chroot-reverseproxy/dev/shm
    /opt/tmpfs 5.2G 3.0G 1.9G 62% /var/sec/chroot-httpd/opt/tmpfs
    /etc/nwd.d/route 5.2G 3.0G 1.9G 62% /var/sec/chroot-ipsec/etc/nwd.d/route
    /var/storage/chroot-smtp/spool 62G 20G 39G 34% /var/sec/chroot-httpd/var/spx/spool
    /var/storage/chroot-smtp/spx 62G 20G 39G 34% /var/sec/chroot-httpd/var/spx/public/images/spx
    tmpfs 5.9G 308K 5.9G 1% /var/storage/chroot-http/tmp
    /var/sec/chroot-afc/var/run/navl 5.2G 3.0G 1.9G 62% /var/storage/chroot-http/var/run/navl
    tmpfs 5.9G 188K 5.9G 1% /var/storage/chroot-smtp/tmp/ram

    On slave:

    <S> firewall:/home/login # df -h
    Filesystem Size Used Avail Use% Mounted on
    /dev/sda6 5.2G 3.0G 1.9G 62% /
    udev 5.9G 100K 5.9G 1% /dev
    tmpfs 5.9G 52K 5.9G 1% /dev/shm
    /dev/sda1 331M 16M 295M 5% /boot
    /dev/sda5 62G 8.7G 50G 15% /var/storage
    /dev/sda7 81G 54G 23G 71% /var/log
    /dev/sda8 3.5G 96M 3.2G 3% /tmp
    /dev 5.9G 100K 5.9G 1% /var/storage/chroot-clientlessvpn/dev
    tmpfs 5.9G 0 5.9G 0% /var/sec/chroot-httpd/dev/shm
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-openvpn/dev
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-ppp/dev
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-pppoe/dev
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-pptp/dev
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-pptpc/dev
    /dev 5.9G 100K 5.9G 1% /var/sec/chroot-restd/dev
    tmpfs 5.9G 0 5.9G 0% /var/storage/chroot-reverseproxy/dev/shm
    /opt/tmpfs 5.2G 3.0G 1.9G 62% /var/sec/chroot-httpd/opt/tmpfs
    /etc/nwd.d/route 5.2G 3.0G 1.9G 62% /var/sec/chroot-ipsec/etc/nwd.d/route
    /var/storage/chroot-smtp/spool 62G 8.7G 50G 15% /var/sec/chroot-httpd/var/spx/spool
    /var/storage/chroot-smtp/spx 62G 8.7G 50G 15% /var/sec/chroot-httpd/var/spx/public/images/spx
    tmpfs 5.9G 116K 5.9G 1% /var/storage/chroot-smtp/tmp/ram
    tmpfs 5.9G 0 5.9G 0% /var/storage/chroot-http/tmp
    /var/sec/chroot-afc/var/run/navl 5.2G 3.0G 1.9G 62% /var/storage/chroot-http/var/run/navl
    <S> firewall:/home/login #

  • Hi Bob,

     

    here are the results:

     

    <M> firewall:/home/login # ll /var/storage/pgsql92/data/pg_xlog
    total 3751964
    -rw------- 1 postgres postgres 309 Jul 7 01:52 000000010000092900000063.000000A4.backup
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000E1
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000E2
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000E3
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000E4
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000E5
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000E6
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000E7
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000E8
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000E9
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000EA
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000EB
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000EC
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 0000000100000949000000ED
    -rw------- 1 postgres postgres 16777216 Jul 20 18:44 0000000100000949000000EE
    -rw------- 1 postgres postgres 16777216 Jul 20 18:44 0000000100000949000000EF
    -rw------- 1 postgres postgres 16777216 Jul 20 18:44 0000000100000949000000F0
    -rw------- 1 postgres postgres 16777216 Jul 20 18:44 0000000100000949000000F1
    -rw------- 1 postgres postgres 16777216 Jul 20 18:44 0000000100000949000000F2
    -rw------- 1 postgres postgres 16777216 Jul 20 18:44 0000000100000949000000F3
    -rw------- 1 postgres postgres 16777216 Jul 20 18:45 0000000100000949000000F4
    -rw------- 1 postgres postgres 16777216 Jul 20 18:45 0000000100000949000000F5
    -rw------- 1 postgres postgres 16777216 Jul 20 18:45 0000000100000949000000F6
    -rw------- 1 postgres postgres 16777216 Jul 20 18:45 0000000100000949000000F7
    -rw------- 1 postgres postgres 16777216 Jul 20 18:45 0000000100000949000000F8
    -rw------- 1 postgres postgres 16777216 Jul 20 18:45 0000000100000949000000F9
    -rw------- 1 postgres postgres 16777216 Jul 20 18:45 0000000100000949000000FA
    -rw------- 1 postgres postgres 16777216 Jul 20 18:48 0000000100000949000000FB
    -rw------- 1 postgres postgres 16777216 Jul 20 18:50 0000000100000949000000FC
    -rw------- 1 postgres postgres 16777216 Jul 20 18:52 0000000100000949000000FD
    -rw------- 1 postgres postgres 16777216 Jul 20 18:55 0000000100000949000000FE
    -rw------- 1 postgres postgres 16777216 Jul 20 18:58 000000010000094A00000000
    -rw------- 1 postgres postgres 16777216 Jul 20 19:00 000000010000094A00000001
    -rw------- 1 postgres postgres 16777216 Jul 20 19:03 000000010000094A00000002
    -rw------- 1 postgres postgres 16777216 Jul 20 19:06 000000010000094A00000003
    -rw------- 1 postgres postgres 16777216 Jul 20 19:09 000000010000094A00000004
    -rw------- 1 postgres postgres 16777216 Jul 20 19:14 000000010000094A00000005
    -rw------- 1 postgres postgres 16777216 Jul 20 19:16 000000010000094A00000006
    -rw------- 1 postgres postgres 16777216 Jul 20 19:19 000000010000094A00000007
    -rw------- 1 postgres postgres 16777216 Jul 20 19:23 000000010000094A00000008
    -rw------- 1 postgres postgres 16777216 Jul 20 19:25 000000010000094A00000009
    -rw------- 1 postgres postgres 16777216 Jul 20 19:30 000000010000094A0000000A
    -rw------- 1 postgres postgres 16777216 Jul 20 19:33 000000010000094A0000000B
    -rw------- 1 postgres postgres 16777216 Jul 20 19:38 000000010000094A0000000C
    -rw------- 1 postgres postgres 16777216 Jul 20 19:40 000000010000094A0000000D
    -rw------- 1 postgres postgres 16777216 Jul 20 19:44 000000010000094A0000000E
    -rw------- 1 postgres postgres 16777216 Jul 20 19:46 000000010000094A0000000F
    -rw------- 1 postgres postgres 16777216 Jul 20 19:50 000000010000094A00000010
    -rw------- 1 postgres postgres 16777216 Jul 20 19:54 000000010000094A00000011
    -rw------- 1 postgres postgres 16777216 Jul 20 19:57 000000010000094A00000012
    -rw------- 1 postgres postgres 16777216 Jul 20 20:00 000000010000094A00000013
    -rw------- 1 postgres postgres 16777216 Jul 20 20:03 000000010000094A00000014
    -rw------- 1 postgres postgres 16777216 Jul 20 20:07 000000010000094A00000015
    -rw------- 1 postgres postgres 16777216 Jul 20 20:10 000000010000094A00000016
    -rw------- 1 postgres postgres 16777216 Jul 20 20:15 000000010000094A00000017
    -rw------- 1 postgres postgres 16777216 Jul 20 20:18 000000010000094A00000018
    -rw------- 1 postgres postgres 16777216 Jul 20 20:23 000000010000094A00000019
    -rw------- 1 postgres postgres 16777216 Jul 20 20:27 000000010000094A0000001A
    -rw------- 1 postgres postgres 16777216 Jul 20 20:31 000000010000094A0000001B
    -rw------- 1 postgres postgres 16777216 Jul 20 20:35 000000010000094A0000001C
    -rw------- 1 postgres postgres 16777216 Jul 20 20:40 000000010000094A0000001D
    -rw------- 1 postgres postgres 16777216 Jul 20 20:45 000000010000094A0000001E
    -rw------- 1 postgres postgres 16777216 Jul 20 20:50 000000010000094A0000001F
    -rw------- 1 postgres postgres 16777216 Jul 20 20:55 000000010000094A00000020
    -rw------- 1 postgres postgres 16777216 Jul 20 21:01 000000010000094A00000021
    -rw------- 1 postgres postgres 16777216 Jul 20 21:05 000000010000094A00000022
    -rw------- 1 postgres postgres 16777216 Jul 20 21:10 000000010000094A00000023
    -rw------- 1 postgres postgres 16777216 Jul 20 21:15 000000010000094A00000024
    -rw------- 1 postgres postgres 16777216 Jul 20 21:20 000000010000094A00000025
    -rw------- 1 postgres postgres 16777216 Jul 20 21:25 000000010000094A00000026
    -rw------- 1 postgres postgres 16777216 Jul 20 21:31 000000010000094A00000027
    -rw------- 1 postgres postgres 16777216 Jul 20 21:36 000000010000094A00000028
    -rw------- 1 postgres postgres 16777216 Jul 20 21:43 000000010000094A00000029
    -rw------- 1 postgres postgres 16777216 Jul 20 21:47 000000010000094A0000002A
    -rw------- 1 postgres postgres 16777216 Jul 20 21:53 000000010000094A0000002B
    -rw------- 1 postgres postgres 16777216 Jul 20 21:58 000000010000094A0000002C
    -rw------- 1 postgres postgres 16777216 Jul 20 22:03 000000010000094A0000002D
    -rw------- 1 postgres postgres 16777216 Jul 20 22:09 000000010000094A0000002E
    -rw------- 1 postgres postgres 16777216 Jul 20 22:15 000000010000094A0000002F
    -rw------- 1 postgres postgres 16777216 Jul 20 22:20 000000010000094A00000030
    -rw------- 1 postgres postgres 16777216 Jul 20 22:26 000000010000094A00000031
    -rw------- 1 postgres postgres 16777216 Jul 20 22:32 000000010000094A00000032
    -rw------- 1 postgres postgres 16777216 Jul 20 22:38 000000010000094A00000033
    -rw------- 1 postgres postgres 16777216 Jul 20 22:44 000000010000094A00000034
    -rw------- 1 postgres postgres 16777216 Jul 20 22:49 000000010000094A00000035
    -rw------- 1 postgres postgres 16777216 Jul 20 22:55 000000010000094A00000036
    -rw------- 1 postgres postgres 16777216 Jul 20 23:00 000000010000094A00000037
    -rw------- 1 postgres postgres 16777216 Jul 20 23:05 000000010000094A00000038
    -rw------- 1 postgres postgres 16777216 Jul 20 23:11 000000010000094A00000039
    -rw------- 1 postgres postgres 16777216 Jul 20 23:18 000000010000094A0000003A
    -rw------- 1 postgres postgres 16777216 Jul 20 23:24 000000010000094A0000003B
    -rw------- 1 postgres postgres 16777216 Jul 20 23:30 000000010000094A0000003C
    -rw------- 1 postgres postgres 16777216 Jul 20 23:35 000000010000094A0000003D
    -rw------- 1 postgres postgres 16777216 Jul 20 23:43 000000010000094A0000003E
    -rw------- 1 postgres postgres 16777216 Jul 20 23:48 000000010000094A0000003F
    -rw------- 1 postgres postgres 16777216 Jul 20 23:54 000000010000094A00000040
    -rw------- 1 postgres postgres 16777216 Jul 21 00:00 000000010000094A00000041
    -rw------- 1 postgres postgres 16777216 Jul 21 00:09 000000010000094A00000042
    -rw------- 1 postgres postgres 16777216 Jul 21 00:19 000000010000094A00000043
    -rw------- 1 postgres postgres 16777216 Jul 21 00:28 000000010000094A00000044
    -rw------- 1 postgres postgres 16777216 Jul 21 00:37 000000010000094A00000045
    -rw------- 1 postgres postgres 16777216 Jul 21 00:40 000000010000094A00000046
    -rw------- 1 postgres postgres 16777216 Jul 20 16:30 000000010000094A00000047
    -rw------- 1 postgres postgres 16777216 Jul 20 16:01 000000010000094A00000048
    -rw------- 1 postgres postgres 16777216 Jul 20 17:51 000000010000094A00000049
    -rw------- 1 postgres postgres 16777216 Jul 20 15:43 000000010000094A0000004A
    -rw------- 1 postgres postgres 16777216 Jul 20 16:21 000000010000094A0000004B
    -rw------- 1 postgres postgres 16777216 Jul 20 18:35 000000010000094A0000004C
    -rw------- 1 postgres postgres 16777216 Jul 20 16:27 000000010000094A0000004D
    -rw------- 1 postgres postgres 16777216 Jul 20 18:30 000000010000094A0000004E
    -rw------- 1 postgres postgres 16777216 Jul 20 16:41 000000010000094A0000004F
    -rw------- 1 postgres postgres 16777216 Jul 20 18:02 000000010000094A00000050
    -rw------- 1 postgres postgres 16777216 Jul 20 15:36 000000010000094A00000051
    -rw------- 1 postgres postgres 16777216 Jul 20 16:46 000000010000094A00000052
    -rw------- 1 postgres postgres 16777216 Jul 20 17:47 000000010000094A00000053
    -rw------- 1 postgres postgres 16777216 Jul 20 18:40 000000010000094A00000054
    -rw------- 1 postgres postgres 16777216 Jul 20 18:40 000000010000094A00000055
    -rw------- 1 postgres postgres 16777216 Jul 20 16:17 000000010000094A00000056
    -rw------- 1 postgres postgres 16777216 Jul 20 17:33 000000010000094A00000057
    -rw------- 1 postgres postgres 16777216 Jul 20 17:38 000000010000094A00000058
    -rw------- 1 postgres postgres 16777216 Jul 20 17:25 000000010000094A00000059
    -rw------- 1 postgres postgres 16777216 Jul 20 18:40 000000010000094A0000005A
    -rw------- 1 postgres postgres 16777216 Jul 20 18:40 000000010000094A0000005B
    -rw------- 1 postgres postgres 16777216 Jul 20 16:32 000000010000094A0000005C
    -rw------- 1 postgres postgres 16777216 Jul 20 16:43 000000010000094A0000005D
    -rw------- 1 postgres postgres 16777216 Jul 20 18:40 000000010000094A0000005E
    -rw------- 1 postgres postgres 16777216 Jul 20 17:11 000000010000094A0000005F
    -rw------- 1 postgres postgres 16777216 Jul 20 18:17 000000010000094A00000060
    -rw------- 1 postgres postgres 16777216 Jul 20 18:40 000000010000094A00000061
    -rw------- 1 postgres postgres 16777216 Jul 20 15:58 000000010000094A00000062
    -rw------- 1 postgres postgres 16777216 Jul 20 18:40 000000010000094A00000063
    -rw------- 1 postgres postgres 16777216 Jul 20 16:39 000000010000094A00000064
    -rw------- 1 postgres postgres 16777216 Jul 20 16:11 000000010000094A00000065
    -rw------- 1 postgres postgres 16777216 Jul 20 16:53 000000010000094A00000066
    -rw------- 1 postgres postgres 16777216 Jul 20 15:55 000000010000094A00000067
    -rw------- 1 postgres postgres 16777216 Jul 20 17:00 000000010000094A00000068
    -rw------- 1 postgres postgres 16777216 Jul 20 16:23 000000010000094A00000069
    -rw------- 1 postgres postgres 16777216 Jul 20 16:36 000000010000094A0000006A
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000006B
    -rw------- 1 postgres postgres 16777216 Jul 20 18:41 000000010000094A0000006C
    -rw------- 1 postgres postgres 16777216 Jul 20 18:41 000000010000094A0000006D
    -rw------- 1 postgres postgres 16777216 Jul 20 18:41 000000010000094A0000006E
    -rw------- 1 postgres postgres 16777216 Jul 20 18:41 000000010000094A0000006F
    -rw------- 1 postgres postgres 16777216 Jul 20 18:41 000000010000094A00000070
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000071
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000072
    -rw------- 1 postgres postgres 16777216 Jul 20 18:41 000000010000094A00000073
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000074
    -rw------- 1 postgres postgres 16777216 Jul 20 18:41 000000010000094A00000075
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000076
    -rw------- 1 postgres postgres 16777216 Jul 20 18:41 000000010000094A00000077
    -rw------- 1 postgres postgres 16777216 Jul 20 18:41 000000010000094A00000078
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000079
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000007A
    -rw------- 1 postgres postgres 16777216 Jul 20 18:41 000000010000094A0000007B
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000007C
    -rw------- 1 postgres postgres 16777216 Jul 20 18:41 000000010000094A0000007D
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000007E
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000007F
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000080
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000081
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000082
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000083
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000084
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000085
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000086
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000087
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000088
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000089
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000008A
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000008B
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000008C
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000008D
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000008E
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000008F
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000090
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000091
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000092
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000093
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000094
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000095
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000096
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000097
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000098
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A00000099
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000009A
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000009B
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000009C
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000009D
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000009E
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A0000009F
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A000000A0
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A000000A1
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A000000A2
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A000000A3
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A000000A4
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A000000A5
    -rw------- 1 postgres postgres 16777216 Jul 20 18:42 000000010000094A000000A6
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000A7
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000A8
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000A9
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000AA
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000AB
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000AC
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000AD
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000AE
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000AF
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000B0
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000B1
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000B2
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000B3
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000B4
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000B5
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000B6
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000B7
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000B8
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000B9
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000BA
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000BB
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000BC
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000BD
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000BE
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000BF
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000C0
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000C1
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000C2
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000C3
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000C4
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000C5
    -rw------- 1 postgres postgres 16777216 Jul 20 18:43 000000010000094A000000C6
    drwx------ 2 postgres postgres 20480 Jul 21 00:39 archive_status
    <M> firewall:/home/login #

  • Hi Bob,

    the problem is not specific to the slave. On what do you base that we have a problem with PostgreSQL?

    We have this issue for a couple of weeks now and we switched to the other node about 2 weeks ago. Since last week the issue also occurs on the new master.

    Franc.

  • You right.

    Just the same with us.
    We also change Master/Slave about two weeks ago, but the alert I'm getting still the same.
    Franc, do you also getting those alerts concerning the partition feeling up?

     

    Goldy.

    PS, Sophos insist opening two different cases - the internet drops and the Postgress issue.

  • Hi,

     

    no, we aren't getting the root partition filling up messages. I guess disk space is not an issue with us.

     

    Franc.

  • I was obviously not doing a good job of multitasking, Franc!  I saw that the directory was taking up 3.5 GB and thought that it was on dev/sda6 - the / directory that only has 5.2GB, regardless of disk size.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Sophos just confirmed with us that this is a known issue in the latest version 9.703-3 with specific configurations (I don't know the details yet). It will be fixed in the next update which will be released in the coming weeks. They are looking if they can supply a hotfix for the issue and install it on our systems.

Reply
  • Sophos just confirmed with us that this is a known issue in the latest version 9.703-3 with specific configurations (I don't know the details yet). It will be fixed in the next update which will be released in the coming weeks. They are looking if they can supply a hotfix for the issue and install it on our systems.

Children
  • yippee ki-yay.

    At least we are going somewhere.

    Strangely, I think there was some similar issues before the last update.

     

    Goldy.

     

  • We're having a very similar issue (proxy times out intermittently while other services such as routing,NAT,firewall,antispam work normally) with 9.702. Also experienced the same problem with 9.604 and 9.605 back in October 2019, although at that time we were informed that vmotioning the UTM nodes (both nodes are vms and the HA's active/passive) without rebooting them can cause some weird stuff. We started shutting the nodes down during vmotion and had no reported instability for months until this past June, with it worsening in July.

    We use standard web filtering. I have firewall rules set up for my system to bypass the proxy, so it is easy to confirm Internet access is up when these outages occur. I did some playing around with transparent filter as well, and that had the same issue as the standard filter.

    I put a ticket in with Sophos and am following this particular thread with great interest. Hopefully a solution'll be found!

  • Our machines aren't VM's. They are two SG330's in HA.

     

    Franc.

  • Since Snort is all the same, my suspect that there was an update in the snort that cause this issue.

  • Hi Guys.

    Not sure if it's the reason, but I have switched the antivirus from Sophos to Avira in the Firewall, and for about 6 hours all is quite....
    I'll keep monitoring and let you know. [:O]

  • Hi Guys.

    Just got it from Sophos Support:

    We had found http was reloading multiple times and as per the update from our GES Team, the below workaround solution should help resolve the issue :-

    1. <M> mhgate:/root # cc

    2. 127.0.0.1 MAIN > http

    3. 127.0.0.1 MAIN http > sc_local_db$

    4. 127.0.0.1 MAIN http/sc_local_db (LISTPICK) > none

    This should not be causing any impact to connections

     

  • Did this work for you? Sophos is working on our case for 2 weeks now, but they can’t find a cause and don’t have a solution yet. Do you have a case ID so that I can give that to Sophos support for more info?

  • Rather than going into cc as Support told Goldy, I prefer to make the change at the command line:

    cc set http sc_local_db none

    Franc, you can see what setting you have with:

    cc get http sc_local_db

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hi Bob,

    this is the result:

    <M> firewall:/home/login # cc get http c_local_db
    0

    I haven’t used the set command (yet), since I don’t know what it does.

    Franc

  • Hoi Franc,

    Please see the correct version of that command above.  I first posted it with a typo, c_local_db, but the correct parameter is sc_local_db.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA