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Firefox update is blocked by Sophos UTM

Hi,

It looks like Firefox update is being blocked by Sophos UTM by default. I wouls like to know how to remove that limitation. This is what I get when I try to download the Firefox installer manually.

While trying to retrieve the URL:

stubdownloader.services.mozilla.com/

The content is blocked due to the following condition:

The URL you have requested matches a forbidden application. If you think this is wrong, please contact your administrator.

Application:

Mozilla

Your cache administrator is:

Thanks

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0 apijnappels over 6 years ago

Look in Web protection -> Application control -> application control rules, you might have a block rule containing "Mozilla".

Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.
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0 Andy Johnson over 6 years ago in reply to apijnappels

I have done that already. I have found one webservice called "Mozilla" and I have added it to allow from all internal IPs.

Auto update is not working but even when I go to download firefox manually, the following url is blocked:

https://stubdownloader.services.mozilla.com/?attribution_code=c291cmNlPXNlYXJjaC55YWhvby5jb20mbWVkaXVtPXJlZmVycmFsJmNhbXBhaWduPShub3Qgc2V0KSZjb250ZW50PShub3Qgc2V0KSZ0aW1lc3RhbXA9MTUzMjE3NjQxMg..&attribution_sig=2da30c1f34e53648b5d71a3a39f235f947e56597cf62a008da1f340ad11da9d2&lang=en-US&os=win&product=firefox-stub

and here is the blocking error message:
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0 apijnappels over 6 years ago in reply to Andy Johnson

You show the allow rule as rule #7. Is there any block rule higher than that which may include Mozilla?

Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.
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0 apijnappels over 6 years ago in reply to Andy Johnson

You show the allow rule as rule #7. Is there any block rule higher than that which may include Mozilla?

Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.
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