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Astaro.org (Read-Only)
UTM 9 Endpoint Protection
* LiveConnect Outage Report *
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* LiveConnect Outage Report *
tom_01
over 10 years ago
Dear Testers and Customers,
As part of the launch activities for UTM9, we were adding server capacity to the LiveConnect service over the weekend of 14./15. July.
Due to a human error during that process, we lost an database instance that held up-to-date information on connected UTM devices. This resulted in an outage of the service lasting until around 2AM CEST on Monday morning, while we were reconstructing the database.
As a consequence of us not having the latest copy of the lost data, there is the
small possibility
that you have to
Reset the installer registration token
and download a new copy of the installer. You can find the button to reset the token on the Endpoint Protection->Computer Management->Advanced page. We believe that only a single-digit number of UTM devices is affected by this problem.
If you still experience other problems with LiveConnect as of now, please post in this thread.
Sorry for the inconvenience,
/tom kistner
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wingman
over 10 years ago
HI Tom
I can see all endpoint live .
Thanks
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RFCat_vk_01
over 10 years ago
in reply to
wingman
I didn't do too badly, 1 out of 2 show as alive.
Ian
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RFCat_vk_01
over 10 years ago
in reply to
wingman
I didn't do too badly, 1 out of 2 show as alive.
Ian
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