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unlock Code

Markus Müllschitzky

ich habe eine RED Box gebraucht erworben; ich habe aber keinen unlock Code; die Seriennummer lautet: A35012ABF5B9D2E; gibt es eine Möglichkeit das Gerät zurückzusetzen oder einen unlock Code zu bekommen?

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    Hallo Markus,

    Herzlich willkommen hier in der Community !

    (Sorry, my German-speaking brain isn't creating thoughts at the moment. [:(])

    I don't know if the policies have changed, but it was impossible for anyone other than the original buyer to get the unlock code from Customer Service.  This was explained to me as a way to thwart theft.  You can call them and try, but I bet you will need to ask the company from whom you bought the RED to get the unlock code.

    MfG - Bob (Bitte auf Deutsch weiterhin.)

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0

    Hallo Markus,

    Herzlich willkommen hier in der Community !

    (Sorry, my German-speaking brain isn't creating thoughts at the moment. [:(])

    I don't know if the policies have changed, but it was impossible for anyone other than the original buyer to get the unlock code from Customer Service.  This was explained to me as a way to thwart theft.  You can call them and try, but I bet you will need to ask the company from whom you bought the RED to get the unlock code.

    MfG - Bob (Bitte auf Deutsch weiterhin.)

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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