unlock Code

ich habe eine RED Box gebraucht erworben; ich habe aber keinen unlock Code; die Seriennummer lautet: A35012ABF5B9D2E; gibt es eine Möglichkeit das Gerät zurückzusetzen oder einen unlock Code zu bekommen?

  • Hallo Markus,

    Herzlich willkommen hier in der Community !

    (Sorry, my German-speaking brain isn't creating thoughts at the moment. [:(])

    I don't know if the policies have changed, but it was impossible for anyone other than the original buyer to get the unlock code from Customer Service.  This was explained to me as a way to thwart theft.  You can call them and try, but I bet you will need to ask the company from whom you bought the RED to get the unlock code.

    MfG - Bob (Bitte auf Deutsch weiterhin.)

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • I have just translated it in English ao every one understands the post and reply.

     

    I bought a RED box used; I have no unlocked code; the serial number is: A35012ABF5B9D2E; Is there a way to reset the device or get an unlock code?

  • Hi and welcome to the UTM Community!

    I answered your question above.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hi Bob,

    I have the same problem.  :-(

    I have adopted a RED 10 Rev. 1. How do I get the unlock code? My RED-ID: A300005C34DC63E

     

    BR
    Patrick