unlock Code

Hallo Markus,

Herzlich willkommen hier in der Community !

(Sorry, my German-speaking brain isn't creating thoughts at the moment. [:(])

I don't know if the policies have changed, but it was impossible for anyone other than the original buyer to get the unlock code from Customer Service.  This was explained to me as a way to thwart theft.  You can call them and try, but I bet you will need to ask the company from whom you bought the RED to get the unlock code.

MfG - Bob (Bitte auf Deutsch weiterhin.)

I have just translated it in English ao every one understands the post and reply.

I bought a RED box used; I have no unlocked code; the serial number is: A35012ABF5B9D2E; Is there a way to reset the device or get an unlock code?

Hi and welcome to the UTM Community!

I answered your question above.

Cheers - Bob

Hi Bob,

I have the same problem.  :-(

I have adopted a RED 10 Rev. 1. How do I get the unlock code? My RED-ID: A300005C34DC63E

BR
Patrick