Why can i not add my user policy for iOS to the task bundle i created for iOS ?

Good Evening, We are currently deploying the Sophos Mobile email / Secure Workspace app via the EAS proxy. Now we want to move very quickly to the Outlook email app. But: is it possible to also configure Outlook via the EAS proxy? Is there a guide on…

Hi. I had a policy where the restrictions for the App Store were allowed and users could download an App. Now when I click it, it seems to do nothing. I have ticked the boxes to "Allow app installation" and also "Allow app installation from device UI…

Hi again Sophos Community, Some further questions regarding Sophos Secure Email on iOS. I found all the standard functions working except one - It seems I am unable to create folders. I can only view the folders and subfolders and their contents…

Afternoon All, I was wondering if for Android devices Sophos is going to implement the "High Priority" update mode for apps? I currently have a customer that is looking for this to solve deployment problems with slow updates. Thanks

Hi, We are using Sophos Central Mobile Advanced. In the following policy: Work email (iOS Sophos container policy) - For "Standard Signature" it seems the limit is 100 characters. Is it possible to set a longer signature somehow? Furthermore, is…

Hello, is there a way to have a shared address book on devices? We will have all Android smartphones full enrolled and we want a shared address book managed by IT.

Hi, I'm acting as a consultant to a Financial Services startup which has commissioned a white-labelled version of a mobile app from a (well known) Open Banking-enabled app provider. They have recently released the first version of this application for…

Hello, is it possible to automatically roll out the Microsoft Authenticator APP to mobile devices via Sophos Central Mobile.

Anyone else in the curious and unexpected situation wherein their Intercept X app pin no longer works? I have called Sophos in a few locations on and off shore and I get no straight answers and get referred to the online community. I set up Intercept…

Hello Community, We have Android app which we distribute to our customers privately and not uploading to the google play store One of our customer wants to setup Sophos MDM for their organization and they are trying to upload the apk and facing issue…

Hello, WiFi Mac Randomization is enabled by default on Android 10 devices. I know that with KNOX there is an option to skip this feature in the Wifi-Profile but as we are not working with KNOX i miss this setting in the Sophos Mobile WiFi Profiles…

Greetings, Currently using a Galaxy A7 Lite Tab with Sophos mobile installed. All actions and tasks execute however when attempting to unenroll nothing happens. Any guidance on what to do at this point?

Hello, I got the statement from Sophos via Ticket Support. I opened an Ticket because multiple Devices cant access Phone Number in Central/Mobile . We got no Information from Sophos before. Phone Numer Access is a MDM basic Function. We cant miss…

Hello all, We are early in our Sophos Mobile rollout over the last 2 months with around 20 iPhones currently enrolled in supervised mode through Apple DEP + Apple Business Manager. It seems whenever new app updates are released, our helpdesk is unable…

Hi, everyone I have the problem that no task bundle can be seen in the wizard, although one was created for iOS. What do I have to set so that I can also use them here? Screenshot attached Best regards

is it possible to process OEM config and XML code to push android OS updates to devices?

has anyone else notice this? its caused a problem with devices connecting to wi-fi

Clicking the RESTORE button in Intercept X for Mobile (Version 9.7.2.5) on iPhone (iOS Version 15.6) causes the App to crash.

Hi, I've been using a task bundle to force iOS tablets to update to the latest version, most recently 15.5 to 15.6. When I transfer the task bundle to the iPad, I see a pop up on the iPad screen with three options along the lines of "Install now," or…

Hello, Is there a way to configure automatically (without user interaction) Sophos InterceptX Mobile when deployed by Sophos Mobile ? Apparently when the app is automatically installed, I need to open it to have the "rules" applied. Any other way…

Is there a way to remotely enable or disable Location services on Mobile devices? Once enabled / disabled , is there a way to prevent the mobile user from changing that setting?

we have a large number of clinical devices which need manual intervention on the device itself when the Android enterprise policy wifi policy deployed via SMC, these devices are critical to the originations clinical areas. we need to be sure when we…

Is it possible to disable screenshots in ca container policy like for the Secure Email on IOS? We have BYOD and I'd prefer to not remove screenshotting entirely on a user's phone.

Hi community, our iPhones are supported by Apple and managed with Sophos Mobile. We have to replace several old iPhones with new ones but we are not able to clone the phones. Only content like photos and contacts are copied but no installed apps. Apple…