Hi, I've been tasked with setting up an Android device for MDM using Sophos Mobile and I was hoping someone would be kind enough to share their knowledge and experience. I need to be able to grant access to 2 specific websites and that is all. I have…

is this possible when currently using internal ldap authentication for the customer containers? i also dont see an option to configure azure in the super admin many thanks in advance

Hi Community, I got several iPhones (DEP) managed in Sophos Central and none of them can get communicate via USB as they are connected to the PC. The iPhone itself gets displayed in the windows explorer. But there is no further folder DCIM or any images…

Hello, I have begun the process of slowly transferring our mobile users to Android Enterprise via Sophos Mobile Central. Problem is, I have only just discovered that there's no way to restore the backup of their Google account onto a new device because…

Hallo Zusammen Ich habe soeben probiert eine eigene APK Datei über den Managed Google Play Store als Private App hochzuladen. Den Namen und die APK Datei konnte ich wunderbar auswählen, doch leider beim erstellen kam immer folgende Fehlermeldung: …

Guten Tag, einmal das Szenario: Wir setzen fast ausschließlich Android Geräte ein - vorzugsweise Samsungs S-Serie. Aktuell verwenden wir auf den Geräten zum senden und Empfangen von E-Mails die App Secure E-Mail. Leider ist diese App oft nicht…

We currently have the issue that on some devices the Syncs are not working very good. On Some devices its just fine, but on other the policies are not applied or even the synchronisation is stopping. Are there any issues with Mobile on Sophos Central…

Hey guys! It's been a while that here at my company we've been trying to set something up that would greatly help our customers. Our goal is to when a new device is setup, the device automaticly signs in to faciltate the setup process. However, I…

Hello, I have recently been assigned the task of configuring our small (yet soon to grow) fleet of iPads in Education. I have been asked to look into potentially setting up some devices as shared iPads. I have read the documentation provided by Apple…

Hello Together, i have the issue that i cant register new Devices to Sophos Mobile Controle. I can register the Phone via LDAP and No LDAP and the Device show up on the Device List. The only change today was that i renew the APNs. Example: …

Hi, We have 30+ iOS devices currently enrolled in IBM MaaS360 MDM (via DEP) and I'm looking to migrate all devices over to Sophos Mobile. I'm happy with the process of changing the device management from one to the other, but if the user then performs…

Hi, Is there a way to update all iOS devices to the same version. (iOS 14.8) even though iOS 15 is available? I know we can do this on each individual device. but is there a way to do this for a group? -> Update to 14.8 ( not the latest update) …

Dear community: I am using intercept X for mobile with my Xiaomi phones long time ago. In fact, the good results and usability makes me buy Sophos Home for my personal computers. However, with the last version, and after factory defaults my phone…

The title says it all. We need/want to migrate our devices from old Sophos MDM on prem. to the cloud. About 20% of our (newer) Samsung Android 10+ devices is enrolled with Google Enterprise (Samsung KME) en is Full device managed in Sophos. We want…

Hello Community, so here's the situation: Our customer has a Sophos Mobile Control Standard server on-premise and wants us, a MSP, to migrate the Mobile Control to Sophos Central. Currently they have Sophos Mobile Control Server version 9.5 installed…

Hi, we figured out severe problems with the update of the ‚Installed Apps‘ listing after installing or uninstalling apps. We have an app in use which gets some updates during development, sometimes we switch between the productive and the development…

Hello Everyone, we recently face an issue, which costs us alot of time and nerves and I can not really find a fix or the cause of the problem. I hope that someone in the community might have already faced the issue and knows a fix. When a user…

can anyone advise if this is possible? thank you

Is it possible to add WhatsApp Business to the list of available Apps for iOS and Android and to restrict access only to the managed contacts? Basically so that WhatsApp Business can be installed without any private contacts showing up in the app. We…

Hi, we sometimes have the problem that the Secure Mail App does not receive any policy. So we cant start it for mail syncronization. With another cell phone it works without problems. The same rollout template was used on both devices. Both devices…

Dear Sir or Madams, when I try to add a iOS (iPhone7) device in our Sophos MDM I get on the SMC App following error: "Activation failed. Undefined error" when trying to activate device" When I view the SMC APP logs I get a: getStatusUrlList: no 'SmcAppUrl…

I need to change the management mode to Android Enterprise. The mode is currently Android Enterprise and Device Admin. After scanning a QR i get the messege that i am in the wrong managment mode. To fix this i want to go to to the management mode Android…

Hello im trying to deploy some android tablets in mobile control using the self service portal it seems like only 10 of my tablets have access to the app store any one with any pointers?

Hallo, ich kann seit heute bei Sophos Central keine Plattform mehr auswählen, wenn ich ein neues Mobil Gerät hinzufügen will. Wenn die Seite zu Gerätedetails kommt, ist dort "Android" schon vorgegeben. Gebe ich jedoch die Details ein und klicke auf…

Dear readers, in the last few days I have worked with Sophos Mobile and I'm surprise how many functionalities this tool has. But I still ask myself a few question and I would be glad if could answer them: 1. Is the developing of the software certified…