• Error when Default Browser is set as Sophos Int. X Sophos Intercept X for Mobile Android

    Matt Wood
    Matt Wood
    The latest Android update, Android 13 Kernal 4.19.113-25305888 seems to nonlonger recognize Sophos as a default browser. My Sophos Intercept X version is 9.7.3524. I can set Android to Sophos Intercept X and ensure that Sophos is set to open Google Chrome…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Man in the middle attack detected on IOs device (IPhone 8)

    Pr0Tester
    Pr0Tester
    Hi Sophos Community, In the last week I have been getting some "Man in the middle attack" notifications from my devices marked as "High Alert" I've received four and all have similarities in behaviour: All devices are IPhone 8 or IPhone 8 Plus…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos Mobil: Iphone - enforce Format "Most Compatible"

    Gladop
    Gladop
    Hi Sophos Community, I hope I'm at the right place with my Problem. it is very annoying if some of our IPhone-end-users are changing the video and picture format from "Most Compatible" to "High Efficiency". Especially if they want to work with these pictures…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos Intercept X for Mobile (Android )- question about scan engine

    Ruslan Ruslan
    Ruslan Ruslan
    Hello. Thank You for Sophos Intercept X form Mobile. Does the antivirus check the installed plugins during the scan? in such applications (for example) as FireFox, Acode.
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos Intercept X for Mobile (Android )- question about privacy

    Ruslan Ruslan
    Ruslan Ruslan
    Hello. Thank You for Sophos Intercept X for Mobile. Are Sophos information security policies certified to ISO 27001 and SOC2 Type2 standards (or similar) ?
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Move Phone App from private space to work space in Enterprise

    VN_sn
    VN_sn
    Hi, is it possible to move the Phone App(pre installed) to move to the work space in enterprise mode? I didn´t find anything regarding this on the web.
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Outlook configuration as default email app

    Fabrizio Ojeda
    Fabrizio Ojeda
    Hi, I'm setting up as a test with FULL Device policies a smartphone. The thing is when I add email policies to the device, it automatically installs GMAIL as default email app. Is there anyway to change that? By that I mean for eg: set Outlook or…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Android Linked personal and work apps - calendar app linking disabled

    FMMario
    FMMario
    On a Pixel6 with android 13 its not possible to enable app linking for calendar. "Dissabled from administrator" How can I enable this function on sophos mobile for android enterprise? Calender app is enable in business app store and installed. There…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Automatic install all avalible apps when setting up enterprise mode?

    VN_sn
    VN_sn
    Bassicly just the title. I´ll answer asap if I can, if there are any questions.. thanks for any help
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos Mobile - VPP - Custom Apps

    Peter Berger
    Peter Berger
    Hi Together, first of all some Basic Information: MDM-Server: Server-Version: 9.7.3 [ Migration to Central ongoing... ;-) ] AppleBusinessManager: about 50 Apps from the App-Store - NOW NEW 1 App in the "Custom Apps" Apple-VPP & Sophos Mobile VPP…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • iOS App assignment

    David1985
    David1985
    Hello, How can i assign an iOS App to a device persistent, even the device gets unenrolled?
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Switch between accounts in Android Play Store

    Berokas
    Berokas
    Good day, Is it possible to switch between two Gmail-Accounts in the Play Store please? The devices I am talking about are enrolled as full so it is not a container. The devices have an account that is added automatically after enrolling using …
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Can't Unenroll mobile device after trail is expired

    Bozhidar Valchev
    Bozhidar Valchev
    According to this page https://docs.sophos.com/central/Mobile/help/en-us/AdminHelp/EnrollDevices/Unenroll/index.html in order to unenroll a device i need to: On the menu sidebar, under MANAGE , click Devices . Select the Android Enterprise work…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Link Checker - Chrome - Android

    SiG357
    SiG357
    After the latest Android update...13 Getting error "The Browser you selected isn't available. Please update the Link Checker configuration in Sophos Intercept X for Mobile" I have chosen Chrome,
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • My Website classified as having Generic HTML A virus on Mobile

    Sujay Menon
    Sujay Menon
    Hi Team, I am a small business running out of Dubai. The website Sujaymenon.com is a static HTML page run for my business. However on the mobile application I am getting generic HTML A virus. Also the website is classified as phishing. Kindly help…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • iOS supervised devices: only approved apps to be downloaded

    S85
    S85
    Hi, I want to create a catalogue from the console, and user will be able to choose what app installing on their device, like on a full enrolled Android device. Is there a method, for iOS supervised devices, to have in the App Store, only he approved…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Cannot add user policy to task bundle

    Caitlin Madin
    Caitlin Madin
    Why can i not add my user policy for iOS to the task bundle i created for iOS ?
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Available compliance rules without Intercept X for Mobile

    dan_f
    dan_f
    Hi Sophos Community, I was reading up on compliance policies in the Sophos Mobile administrator help and I noticed some overlaps between these pages: Available compliance rules - Sophos Mobile Mobile Threat Defense compliance rules - Sophos Mobile…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Move from Sophos E-Mail / Workspace to Outlook

    Oliver Kühnast
    Oliver Kühnast
    Good Evening, We are currently deploying the Sophos Mobile email / Secure Workspace app via the EAS proxy. Now we want to move very quickly to the Outlook email app. But: is it possible to also configure Outlook via the EAS proxy? Is there a guide on…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • AppStore 'Get' does nothing when clicked

    Ric Turner
    Ric Turner
    Hi. I had a policy where the restrictions for the App Store were allowed and users could download an App. Now when I click it, it seems to do nothing. I have ticked the boxes to "Allow app installation" and also "Allow app installation from device UI…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos Secure Email - Traveler - Can't create Mail folders

    dan_f
    dan_f
    Hi again Sophos Community, Some further questions regarding Sophos Secure Email on iOS. I found all the standard functions working except one - It seems I am unable to create folders. I can only view the folders and subfolders and their contents…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Android App Settings

    Ashley Taylor2
    Ashley Taylor2
    Afternoon All, I was wondering if for Android devices Sophos is going to implement the "High Priority" update mode for apps? I currently have a customer that is looking for this to solve deployment problems with slow updates. Thanks
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Work Email policy - Standard signature

    dan_f
    dan_f
    Hi, We are using Sophos Central Mobile Advanced. In the following policy: Work email (iOS Sophos container policy) - For "Standard Signature" it seems the limit is 100 characters. Is it possible to set a longer signature somehow? Furthermore, is…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Shared contacts

    S85
    S85
    Hello, is there a way to have a shared address book on devices? We will have all Android smartphones full enrolled and we want a shared address book managed by IT.
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • How to prevent "Low Reputation App" warning (for a commissioned mobile app)

    Charles Southey
    Charles Southey
    Hi, I'm acting as a consultant to a Financial Services startup which has commissioned a white-labelled version of a mobile app from a (well known) Open Banking-enabled app provider. They have recently released the first version of this application for…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
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