• [Bug Report & Question] Sophos Mobile Security - App protection does not accept password anymore, (supposedly) after change of grace period

    Aeg Carpenter
    Aeg Carpenter
    Sophos Mobile Security Version: ? (how to look it up?) Android version : I don´t know app protection does not allow me to enter my mobile phone settings Device brand and model name : Sony Xperia Z5 Compact Current language of device : German Bug Description…
    • over 7 years ago
    • Sophos Mobile
    • Discussions
  • I cannot download application updates, my master password no longer works and I am unable to change my password!

    security@iceworm.net
    security@iceworm.net
    I tried to live chat with the web site but was unable to get any help. I was referred to this web forum for help, and it appears obvious that SOPHOS either doesn't care or they don't support their products. I am asking for HELP with your product,…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • Unable to use alarm wipe and other features on mi4i.

    ToufiqMirza
    ToufiqMirza
    I've enabled all the settings but when I send a text message from registered number it doesn't work. But still it doesn't work. Ive tried with different numbers as well.
    • over 8 years ago
    • Sophos Mobile
    • Discussions
  • My App protection is not prompting for password to access settings on android despite being configured to do so. I would like it to prompt of a password before allowing settings to run....(it use to do it but after a phone wipe and re-load nada)

    BrandonMurphy
    BrandonMurphy
    My App protection is not prompting for password to access settings on android. HTC M8 OS Ver 5.01 HTC 6.0. It does prompt for any app I have selected and the play store, but I can access settings without an issue despite it being selected as something…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
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