• Intercept-X for Mobile Shortcut disappearing and scanning the device even if disabled

    LHerzog
    LHerzog
    is that the correct fourm for the Sophos App on Android? I only use the Authenticator as there is no real successor of the "orange" Sophos authenticator. Unfortunately there a a few issues with that App of yours. I have it installed in version 9…
    • 10 months ago
    • Sophos Mobile
    • Discussions
  • How to really (!) Activate Autostart so that it's shown in the app

    Carl Fredricksen
    Carl Fredricksen
    The Intercept X App on my Xiaomi Mi 10T Lite with Android 12 shows a yellow box with an exclamation mark to indicate that Autostart must be activated. When I follow the link on how to activate Autostart on a Xiaomi Phone (!) Thr procedure that is not…
    • 10 months ago
    • Sophos Mobile
    • Discussions
  • Lockscreen notifications of scanned apps

    JeroenD
    JeroenD
    Hello, I noticed somewhat contradictory behavior about Sophos Mobile's notifications on Android's lock screen and its own recommendations. When I first installed Sophos, it advised me to disable sensitive content from the lock screen (which I did).…
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Issue with Scan Storage setting in Android 13

    hot head
    hot head
    Hello, I'm using Intercept X for Mobile on a Nokia C32 running Android 13 and I could no longer turn on the Scan storage setting. I always had Settings > Targets > Scan storage in the On state but I accidentally tapped it while trying to scroll…
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Intercept X for mobile

    Baiju Pathayathodi
    Baiju Pathayathodi
    Hi Good day My new phone Samsung Galaxy S23 running on One Ui version 5.1 on Android 13, Security patch level 1 July 2023, with Kernel 5.15.74, shows an error while tried to install and run the Intercept X for mobile the below error Android compatibility…
    • Answered
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Intercept X scans on mobile with Work Profile

    hot head
    hot head
    Question: If a phone is enrolled with Android Enterprise Work Profile configured, is the isolated partition hosting the work profile apps/files covered by Intercept X scans? Or does that profile need its own mobile security app to scan that portion of…
    • Answered
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Setup Communication Error with Android Phones with Intercept X

    CM Sophos
    CM Sophos
    Hi There, Running into an issue with Sophos Intercept X on Mobile, specifically for android - where attempting to enrol the device with our organisation it gives an undefined error. Simply stating that there has been a communication error with no further…
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Error when Default Browser is set as Sophos Int. X Sophos Intercept X for Mobile Android

    Matt Wood
    Matt Wood
    The latest Android update, Android 13 Kernal 4.19.113-25305888 seems to nonlonger recognize Sophos as a default browser. My Sophos Intercept X version is 9.7.3524. I can set Android to Sophos Intercept X and ensure that Sophos is set to open Google Chrome…
    • Answered
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Sophos Intercept X for Mobile (Android )- question about scan engine

    Ruslan Ruslan
    Ruslan Ruslan
    Hello. Thank You for Sophos Intercept X form Mobile. Does the antivirus check the installed plugins during the scan? in such applications (for example) as FireFox, Acode.
    • Answered
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Sophos Intercept X for Mobile (Android )- question about privacy

    Ruslan Ruslan
    Ruslan Ruslan
    Hello. Thank You for Sophos Intercept X for Mobile. Are Sophos information security policies certified to ISO 27001 and SOC2 Type2 standards (or similar) ?
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Link Checker - Chrome - Android

    SiG357
    SiG357
    After the latest Android update...13 Getting error "The Browser you selected isn't available. Please update the Link Checker configuration in Sophos Intercept X for Mobile" I have chosen Chrome,
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
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