Hey guys! It's been a while that here at my company we've been trying to set something up that would greatly help our customers. Our goal is to when a new device is setup, the device automaticly signs in to faciltate the setup process. However, I…

Hi, we sometimes have the problem that the Secure Mail App does not receive any policy. So we cant start it for mail syncronization. With another cell phone it works without problems. The same rollout template was used on both devices. Both devices…

3 Android phones have Android version 7.0.0 and all are receiving error: "Unable to authenticate. Please Check your entries" -This occurs after putting in the email password on Sophos Secure Email app for Android. It successfully populated the server…

Helo, I done some stupid thing; - I changed restriction policy on Sophos Mobile Central for Android "Allow settings changes" to NO then - I turned off WLAN and Mobil Data on my Samsung Android mobile phone Now I have a Problem, I can not eather…

Hi i am new to here. I dont know about sophos. I would like to know abouot Sophos. How much effective the Sophos is help android Mobile security?

I am a cybersecurity consultant who is working with a very large corporation. Recently, I suggested my client run Sophos Mobile Security on a couple of their company issued phones. Ironically, my client's mobile app popped up in the scan as a 'low reputation…

From what i've seen, Android for Work is supported by SMC 7.0. For the life of me i cant find how to link the two. Is there a way to control the android play store for end users through sophos? Because right now we have to manually upload the apk's into…

Hi, I`m trying to push the installation of an Android App from Sophos Central Admin to an Android device. The installation is being initiated, however installation is failing due to error code -51 (Google Cloud Messaging not configured.). I`m…

The root status of my Elephone P8000 is insecure, but it is not rooted. It flags up as insecure just because it uses the manufacturer's custom and default ROM of Android... What shall I do? I need the full protection status in Sophos Security?! …

lg-vk410 tablet android 5.0.2 It's my 3rd time getting app data integrity corruption in past month. The first time I uninstalled and re-installed. The next time I reset data (cleared data in app info) Why does this keep happening? Am I being attacked…

Hi, Could someone help me on this error. Could not connect to Google Cloud Messaging. Error -65. This happened when I'm trying to enroll android device (iOS are working fine). I was able to register the device but it's not installing the profile which…

Sophos Mobile Security Version: ? (how to look it up?) Android version : I don´t know app protection does not allow me to enter my mobile phone settings Device brand and model name : Sony Xperia Z5 Compact Current language of device : German Bug Description…

I have a Galaxy S7 Android 6.0.1 on Verizon. Hardly any third-party apps. I had a strange issue with the ringer turning on after receiving a phone call. I put it into Safe Mode, and the issue didn't happen. So, I started removing any third-party apps…

I tried to live chat with the web site but was unable to get any help. I was referred to this web forum for help, and it appears obvious that SOPHOS either doesn't care or they don't support their products. I am asking for HELP with your product,…

Explanation: On my Galaxy Note 4 (already coming with a large battery) a scan can consume up to 1/3 of the battery. On a workday, this can lead to serious trouble. I am not a power user, not installing or downloading much every day. However, I am not…

I've enabled all the settings but when I send a text message from registered number it doesn't work. But still it doesn't work. Ive tried with different numbers as well.

Since the latest Android update to the Sophos Samsung Plugin (December 14th according to the app store), I am unable to install the plugin on new devices nor upgrade the plugin on currently enrolled devices. When attempting to install the app we receive…

My App protection is not prompting for password to access settings on android. HTC M8 OS Ver 5.01 HTC 6.0. It does prompt for any app I have selected and the play store, but I can access settings without an issue despite it being selected as something…

I turned on my phone and as the bootup screen was working my attention drifted to another task, by the time I looked back the Sophos boot lock screen had turned the phone off, only to restart it directy to the the home screen (with android log-in). About…