Factory Reset without permission
Following problem:
-I deletet the guidelines on the sophos central for my phone (Samsung galaxy a6) and then deregeristered the phone. The problem is the App won't sync, I can't reinstall or reset it. The next step I tried was trough a factory reset…
Sophos Security Guard app is NOT listed under Android Device Administrators
Hello, I am NOT sure if this is even an issue, or if it is confined to my device (or Android Lollipop). Any clarification would be helpful. Device Information: Manufacturer: Swipe Model Name: Swipe Elite Plus Android Version: 5.0.2 Location: Chennai,…
I cannot download application updates, my master password no longer works and I am unable to change my password!
I tried to live chat with the web site but was unable to get any help.
I was referred to this web forum for help, and it appears obvious that SOPHOS either doesn't care or they don't support their products.
I am asking for HELP with your product,…
Sophos Security for android hacked Sophos Mobile Security 5.5.1717(14)
Sophos Security for android hacked. I have most of my apps in APP protection on my new Gal S5900A, the phone is also encrypted. When I boot the phone I enter the Sophos Primary password. The phone boots. I changed the app password and forgot it or it…
Unable to use alarm wipe and other features on mi4i.
I've enabled all the settings but when I send a text message from registered number it doesn't work. But still it doesn't work. Ive tried with different numbers as well.
My App protection is not prompting for password to access settings on android despite being configured to do so. I would like it to prompt of a password before allowing settings to run....(it use to do it but after a phone wipe and re-load nada)
My App protection is not prompting for password to access settings on android. HTC M8 OS Ver 5.01 HTC 6.0. It does prompt for any app I have selected and the play store, but I can access settings without an issue despite it being selected as something…