I am trying to unsubscribe some email on my android device. And, I am using the mailbox of Rackspace mail support account. When I tap to unsubscribe then it displays to me that "you're not authorized person to unsubscribe" and sometimes shows unable to…

Hi i am new to here. I dont know about sophos. I would like to know abouot Sophos. How much effective the Sophos is help android Mobile security?

Hi, I have question about how to remove Google account on Sophos Mobile Control enrolled devices. When i go to accounts (Device Settings) and try to remove Google account I get an error message somethig like this "Administrator do not allow to do this…

Hi, Sophos has detected two "low reputation apps " but when I press "delete" button, I get message saying unable to delete. I have been getting infuriating full-screen ads which butt in when I'm trying to do something so I have been trying to find…

So I have a genuine question on why Sophos Mobile Security is the best for me or anyone when downloading any app from google playstore for android mobile or any other playstore per say? I am trying to find if not why I can also no use other antivirus…

Hi guys, I use Sophos Mobile Security's authenticator to generate time based One-Time-Passwords (TOTP) for 2-Faktor-Authentication (2FA), Initially everything worked well, but since last two days these TOTPs are not accepted anymore by the account…

So I've been trying Mobile Control 7.1.2978 on Android 7.1.1 on a Sony Xperia X F5121 The annoying part is the App Control feature. Oh it works well, but there is an issue regarding notifications of protected apps. When a new notification of a protected…

As i have gone many articles few of them specify that malware like 'GhostClicker' & 'Lipizzan' has been identified after a long time run and search for malware detection. My question is that for android mobile phones are free to use the apps at google…

For the enrollment we are trying to setup the Self Service Portal and were running in to an error when we devine the group-settings under, Settings, Setup, Self Service Portal. Below the chapter (point 5.) in the manual where were stuck at. First of…

Seit etwa 4 Tsgen muss ich mein Handy 2xtäglich laden. Die Gerätewartung zeigt mir folgende Meldung: 'Leistungsprobleme, com.sophos.smsec verursacht Leistungsprobleme, die den Akku meines Gerätes entleeren und/ oder andere Apps verlangsamen können…

I am a cybersecurity consultant who is working with a very large corporation. Recently, I suggested my client run Sophos Mobile Security on a couple of their company issued phones. Ironically, my client's mobile app popped up in the scan as a 'low reputation…

As of today I can't open my password vault. I get the following error: An error occurred could not deserialize oblect to xml I use KeePassXC on my mac, and I made one change - I created a new group and move a password from one group into the new group…

Hi, Currently part of the Oreo Beta Programme for the Samsung S8/S8+ phones. I am repeatedly having to reset the Sophos Mobility Service after each reboot. This happens for the Amazon Assistant as well. Is Sophos Mobile for Android supports on Oreo…

I noticed this morning that SMS for Android is reporting that my device is rooted when it is not.

I can't deploy apk from smc to andriod. Tasks Error description : A general error occurred Error code : -82

Hallo, seit neuestem tritt der Fehler -82 auf beim Versuch eine App, die als Android APK auf der Sophos liegt, zu installieren (egal ob push oder durch User). Kennt jemand dieses Verhalten, oder kann etwas zu dem Fehlercode -82 sagen? MfG

I have a HTC M9 phone running Sophos Mobile Security version 7.1.2457. The phone runs Android 7.0 with Android updates from April 1, 2017 factory default installation. Since the last update to the "Sophos Mobile Security" it keeps popping up daily…

Hello, I use Sophos Mobile Security. Every few hours Sophos reports 'your device might be at a risk' in the message-bar of my android because my phone is rooted. I did this intentionally and don't want to change it. I need root for flightmode and other…

Sophos Mobile Security 7.1.2457 (18) - Vodafone Smart ultra 6 - Android v.6.0.1 Get the message "A threat or PUA detected" But the app detected is a system file called "Software updates V5.0.4" which seems legit, so I want to white-list it to get…

Hello, i install 5 BYOD devices with the new Sophos container only feature. 4 devices run without any problem. 1 device can connect to the server (with control app). When I start the secure E-Mail app, it show me the correct configuration. But when…

From what i've seen, Android for Work is supported by SMC 7.0. For the life of me i cant find how to link the two. Is there a way to control the android play store for end users through sophos? Because right now we have to manually upload the apk's into…

Hello, I have multiple Samsung Galaxy Tab S2 SM-T813 | 32GB | Wi-Fi | 9.7 inch devices which all had previous updates from one year ago. About a month ago they were all upgraded with newer firmware, two of them did not succeed and got stuck at the Samsung…

We will be releasing throughout the course of the day. IMPORTANT Android: The Sophos Mobile 7.1 Android client will still be able to communicate with an SMC 4.0 server. The SMC Android client will be released later this week. The existing SMC 7.0 Android…

Hi, I`m trying to push the installation of an Android App from Sophos Central Admin to an Android device. The installation is being initiated, however installation is failing due to error code -51 (Google Cloud Messaging not configured.). I`m…