• Issues Setting Up Standalone EAS Proxy with Exchange Online in Powershellmode

    Malte Borcherding
    Malte Borcherding
    Hi Guys, i'm in a situation, ehre i have to set up a standalone eas proxy in combination with Exchange Online. the struggel begins, when i try to set up the instance. i prepared the service user as mentioned in the sophos knowledgebase. however, when…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos intercept X android Scanning issue

    Sohan Ray
    Sohan Ray
    Sophos in android doesn't have a proper on install scan methodology. It should scan each and every app regardless of user choice, as soon as it is installed in the device no matter from which source, whether or not it was installed by user or installed…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sharing of Contacts - IPAD

    Ninjatech1969
    Ninjatech1969
    Hello Boys and Girls, We have 50 plus IPADs we manage via Sophos Central Mobile. We want to be able to share a set of contacts for all our IPAD users. Any ideas on how to tackle this. It appears the built in contact apps is not going to work. I could…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Mot de passe app store obligatoire pour installer une application via SMC

    Jean-Luc FREAL
    Jean-Luc FREAL
    Bonjour Le mot de passe app store est demandé à chaque installation d’une application Je suis sur IOS 12 et sophos mobile central Comment faire pour que les utilisateur puisse installer des applications via SMC sans entrer le password de l’identifiant…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Central Mobile - Android Full Device User Assignment

    Matt Green2
    Matt Green2
    Good afternoon all, Hopefully you can help. We appear to have a strange issue in Central Mobile with Android Full Device Managed devices. Presently all devices had a user assigned that was sync'd with AD. Recently (not sure when) all the Sophos…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos mobile control vs Intune for MDM?

    neager erne
    neager erne
    Has anyone had any experience with these two for MDM in an environment running Microsoft 365 Enterprise, would it be more suitable implementing Intune over SMC https://9apps.ooo/ ? Thanks!
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Mobile Protection

    rudra00 boji
    rudra00 boji
    I am looking for some input on Sophos Mobile I have a 12 and 10 y/o who now have iPads for school, we bought them not the school. I’d Sophos Mobile a good solution for apps, and other items. Kids click on ***, school uses open DNS for filtering while…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • google error - Verify that its you

    Daryl Vaughan
    Daryl Vaughan
    Hi I've just enrolled a Samsung S22 ultra to Sophos and its enrolled okay but when i go to google play. Its saying: You were signed out of your google account. Sign in again to continue. I did a different mobile yesterday with the same enrolment and…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Upload a PDF to a device

    Leon Gi
    Leon Gi
    Hello Sophos-Community, is it possible to upload a PDF to a device? I have to load it onto each of our 200 tablets. Thank You.
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Device connect with Samsung Knox

    Fabrice Martin2
    Fabrice Martin2
    Hello, we have an issue at Work. We ordert a Samsung Tab S7 + 5G from Vodafone for our employee. Vodafone implement the Tab in our Samsung Knox account. Everything works well until we want to connect the tablet with the Self Service Portal from Sophos…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Mail Privacy Protection iOS 15

    Johannes Grimm
    Johannes Grimm
    Hi folks, I am having a har time trying to figure out if it is possible to turn off Mail Privacy Protection on iOS device. From what I do understand so far, enabling ist will send at least some data over additional servers. Also endusers are confronted…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • userless enrollment - iOS devices (Apple DEP) stay unmanaged after profile is assigend

    Sophos User2478
    Sophos User2478
    Hello! I have imported several iPhones via Apple Configurator 2 into Apple Business Manager and then further assigned them to Sophos Mobile MDM in ABM. Those devices show up in the Sophos Mobile Webconsole and I can assign/reassign Apple DEP profiles…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • iPad Pro 3rd Gen will not finish enrollment

    Liam O'Connor
    Liam O'Connor
    I am trying to enrol a brand new iPad Pro 3rd Gen to my Companies MDM. This works fine as we have enrolled other iPhones and iPads using the same enrolment settings. I can do all the steps successfully, but after installing the Device Management…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Add Device Wizard not working - No QR code shown (keeps loading)

    Michael van der Bijl
    Michael van der Bijl
    When i press Add Device and use Device Wizard it eventually stops working. I enter name in search field (linked with AD) i can enter all fields. (name, number etc) Pressing next, i can select the task bundle Pressing Next again it should show me a QR…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sohpos Mobile Managed Andorid Enterprise

    BenGol_BP
    BenGol_BP
    Hello, I used last year the 30-days-trial from Sophos. This trial where personalized to our company. Now I will use an other emm with our Android Enterprise account. Here I got the message: This company is already registered via another EMM. The google…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos Secure Email container password reset for iOS

    ARei
    ARei
    Hello, I am having trouble resetting Sophos Secure Email container passwords for iOS users. When a user enters wrong container password too many times they get locked out of the app. I reset their container password through Sophos Central, but it doesn…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • E-Mail-Accounts unter Android

    hellm00d
    hellm00d
    Guten Tag, einmal das Szenario: Wir setzen fast ausschließlich Android Geräte ein - vorzugsweise Samsungs S-Serie. Aktuell verwenden wir auf den Geräten zum senden und Empfangen von E-Mails die App Secure E-Mail. Leider ist diese App oft nicht…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Android Device doesn't get container policy

    Jonas Pohl
    Jonas Pohl
    Hi there, I've been having problems rolling out the container policy on various Android devices a lot lately. The device get the android enterprise and the mobile threat policy. But the container policy remains on "no policy received". I already tried…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos Mobile EAS Proxy - log4j vulnerability

    Peter Berger
    Peter Berger
    Dear Community, i have already read the KB-000043545 - but still one question here: Quote: ".... Sophos has released a new version (9.7.2) of the Sophos Mobile EAS Proxy to address this vulnerability ...." ===> So there is a new version of the…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Secure email - attachment management - block attachment from ios local storage except from Sophos Workspace

    Pascal M
    Pascal M
    hi all, in Secure email (used on Ios device) we would like to authorize only attachments from device photos and Sophos Workspace. But we would like to prevent attachments from other locations like IOS local storage/folders. Any idea on how to implement…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos Central Mobile Advanced - Sync AD users to Sophos Mobile

    Marco Witzan
    Marco Witzan
    Hello, as many others we have to switch to Sophos Mobile in Sophos Central. We want to synchronise our Active directory users to Sophos Mobile but we do not want to use LDAP for this (for security reasons). We found the Sophos Central AD Sync Utility…
    • Answered
    • over 3 years ago
    • Sophos Mobile
    • Discussions
  • Apple Zertifikat in Sophos Mobile hochladen

    BenGol_BP
    BenGol_BP
    Hallo zusammen, ich habe mich für den Testzeitraum angemeldet. Da wir in unserem Unternehmen auch iOS Geräte haben die ich hier testen möchte habe ich hierzu die .csr-Datei heruntergeladen. Anschließend bim Apple Push Certificats Portal hochgeladen und…
    • Answered
    • over 3 years ago
    • Sophos Mobile
    • Discussions
  • SOPHOS Authentificator APP

    Dirk Fuß
    Dirk Fuß
    Hello All, i'am using SOPHOS Authentificator APP. Now i've lost my mobile and i can't sign into different websites. Is there anyone who can give me a hand how i can make it with my new mobile. A HOWTO or something? THX
    • over 3 years ago
    • Sophos Mobile
    • Discussions
  • Sophos Mobile - App install failed successfully (iPad OS 14+)

    Alexander Erne
    Alexander Erne
    Hello everyone, I'm currently trying to roll out several applications to a bunch of iPads via Sophos Mobile. Usually the clients get a notification to check their Apple-ID credentials in settings. After entering the password again, the app installs…
    • over 3 years ago
    • Sophos Mobile
    • Discussions
  • Sophos Mobile iOS Update

    Matthew Meek
    Matthew Meek
    Hi, Trying to update iOS through Sophos Mobile, have followed the guide in the link below but when I get to Actions > Show Available Updates part, I do not see the option for "Show Available Updates". https://docs.sophos.com/central/Mobile/help…
    • Answered
    • over 3 years ago
    • Sophos Mobile
    • Discussions
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