Please tell me if the shared mailbox is supported for the Android or iOS Sophos Email app for Sophos Mobile. We are using Standalone EAS Proxy and on-prem Microsoft Exchange server 2016. How to configure it correctly, because when sending email from the…

We're exploring the use of the Microsoft Outlook App for email on our devices. I'm finding 2 issues with doing this. 1 - I realize I can add a custom config to the play store for this app, and I've tried that. Seemed to work in that some of the fields…

Hi there, we see a strange behaviour on our Android smartphones using work profiles: I take a photo on the phone photo is stored in my private area I open my gallery app in my private area I pick the photo and share it with my Gmail app in…

Hello everyone, i'm currenty testing the Container solution for our Company. I added the Container Policy to the Secure Mail App, now im getting the error "A server error has occurred. The server certificate is classified as untrusted. (SUP302)."…

Hello, im trying to create a new default signature for the work E-Mail Container. In the signature the full name of the user should be displayed, if i use the variable %_USERNAME_% it only gets me the Exchangename (like 012345). I dont know…

Hi, Just read this morning that the Sophos Secure Email App is being withdrawn from the Apple App Store in Dec 2023 and support for the app is being retired at the same time. Being a long time user of the above app and Containerized Policies, what…

I've been asked by one of our users, why can't I reply to all on the Sophos Secure Email App? I've checked Sophos Central Mobile Policies, but can't seem to see where this would be blocked. User claims he could do it before, has it been removed? …

Hello everyone, we need to add shared Mailboxes to the Sophos Secure E-Mail Client for certain users who have full access to those shared mailboxes. Unfortunately I can only find the "normal" way to add an Account in the Sophos Secure Mail app.…

Hallo, wir testen gerade Sophos Mobile als MDR Lösung. Ein iOS-Gerät habe ich schon hinzugefügt und der Rollout von Apps hat soweit auch funktioniert. Aber wenn ich die Sophos Email öffne kommt nur die Meldung "Die App hat keine Sophos-Container-Richtlinie…

Buen día. Soy nuevo en este tema de Sophos Mobile, espero me puedan ayudar. En mi empresa tenemos la mayoria de dispositivos enrolados con una cuenta de correo con el dominio proncipal y estos equipo pueden ingresar a su correo en gmail de forma correcta…

Good morning, is there a way to use the apple penicl on iPad with the sophos secure email client on iPad OS? Current Setup is an unsupervised device with sophos contrainer apps. The apple pencil will not function in the sophos secure email application…