we are guiding users to install MDM via Self-service portal, however when they clicked the sophos self service portal link provided in the email setup link Screenshot below is their result

For the enrollment we are trying to setup the Self Service Portal and were running in to an error when we devine the group-settings under, Settings, Setup, Self Service Portal. Below the chapter (point 5.) in the manual where were stuck at. First of…

Hi Everyone, We setup our mdm with ldap, now when a user attemp to register a new device through self service portal appear "you cannot register a new device" even though we setup to a maximun of three devices, what'd be the root of the problem of what…

Hello Guys, we have the same issue like here: https://community.sophos.com/products/mobile-device-protection/f/8/t/7691 But we haven't solved to problem yet. We updated our MDM yesterday (25.02.2016) to the latest version 6.0.5 it is working perfectly…