• SMC Sophos Mail - New mail notification problem

    Patrick Kappe
    Patrick Kappe
    Hi there *, currently I have a big problem with the sophos mail client on all IOS Devices in our company. Every device can receive new mails, calender entries and so on... no problem. Only the notification from new news doesn't work. The mail…
    • over 3 years ago
    • Sophos Mobile
    • Discussions
  • iOS - iPhone is not auto-locking. iPhone can be opened up to 1 hour after first login. Max Auto-Lock set at 3 min, and Max grace period for device lock set at 5 minutes.

    BryanHafer
    BryanHafer
    We are having issues enforcing auto-lock on iOS devices. I have verified that Maximum Auto-Lock (in minutes) is set to 3, and Maximum grace period for device lock set at 5 min. Neither of these settings are working. I have included screenshots of the…
    • Answered
    • over 6 years ago
    • Sophos Mobile
    • Discussions
  • IOS Add device : Undefined Communication Error and Enrolment Failed

    Halima Dammerey
    Halima Dammerey
    Hi Guys, I have some problems whith Iphone & SMC. It's impossible for me to add an iPhone. After flashing the QRCode it says : "Activation failed. Undefined error" SMC server = 7.1.4 (rev 11838) IOS : 10.3.3 Here is the log file : " | 2018…
    • over 6 years ago
    • Sophos Mobile
    • Discussions
  • iOS Files ID

    b1n4ryPS
    b1n4ryPS
    Hello Community, does anyone know the "ID" for the Apple Files App? com.apple.files? Best regards
    • over 6 years ago
    • Sophos Mobile
    • Discussions
  • Setting two different background pictures?

    Andreas Bowitz
    Andreas Bowitz
    Hello, i'm trying to set two different background pictures. One for home- and one for lockscreen. In profiles i can only set one picture in the "Background"-Settings and a second configuration for Background is not available. Two pictures can't be…
    • over 6 years ago
    • Sophos Mobile
    • Discussions
  • SMC App Sync

    Andreas Bowitz
    Andreas Bowitz
    Hello! Our company iPhones are reported to us by the system if they don't synchronize with the server since 4 weeks. We can't ask every user to start the SMC app once a month and then trigger the sync manually. The SMC app can trigger this automatically…
    • over 7 years ago
    • Sophos Mobile
    • Discussions
  • SMC App automatisch starten

    Andreas Bowitz
    Andreas Bowitz
    Hallo zusammen! Unsere Firmen-iPhones werden vom System an uns gemeldet, wenn diese sich über 4 Wochen nicht mit dem Server synchronisieren. Nun kann man nicht von jedem Mitarbeiter verlangen, dass dieser sich einen Regeltermin macht um daran zu denken…
    • over 7 years ago
    • Sophos Mobile
    • Discussions
  • How can I trigger the SMC synchronisation?

    Andreas Bowitz
    Andreas Bowitz
    Hey! Here a german screenshot from an iPhone: I mean the second one "Letzte SMC-Synchronisierung", how can i do this synchronisation? The first one is easy. "MDM-....:" can be triggerd in the SMC App on the device and on the backend of SMC with "update…
    • over 7 years ago
    • Sophos Mobile
    • Discussions
  • Send Videos via Secure Mail

    b1n4ryPS
    b1n4ryPS
    Hello, is it possible to send videos from my local iPhone Gallery via Secure Mail? I tried this but i saw my pictures only. Videos was not available! Best regards
    • over 7 years ago
    • Sophos Mobile
    • Discussions
  • At present it is only possible to allow passwords (in various forms) and PINs. When will be the use of finger prints, face or voice recognition, pattern drawings... implemented?

    MartinLasar
    MartinLasar
    I discovered this when setting up an Android phone but I assume it an general issue.
    • over 8 years ago
    • Sophos Mobile
    • Discussions
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