Sophos MDM and Lightspeed Smart Relay Agent Hi, Anyone else deployed Lightspeed Relay Smart Agent using Sophos MDM please? - Made sure iPad users and email addresses are in both Sophos and LS Portal - Added App and configured parameters, deployed…

Hi, Is there a way to update all iOS devices to the same version. (iOS 14.8) even though iOS 15 is available? I know we can do this on each individual device. but is there a way to do this for a group? -> Update to 14.8 ( not the latest update) …

Hi, We have SMC on prem, we already have few IOS devices. Devices were added and we were able to transfer Device Policy trough task bundle. Yesterday we tried adding new IOS device, but we cant assign Device policy to user trough Add device wizard…

Is it possible to add WhatsApp Business to the list of available Apps for iOS and Android and to restrict access only to the managed contacts? Basically so that WhatsApp Business can be installed without any private contacts showing up in the app. We…

Dear Sir or Madams, when I try to add a iOS (iPhone7) device in our Sophos MDM I get on the SMC App following error: "Activation failed. Undefined error" when trying to activate device" When I view the SMC APP logs I get a: getStatusUrlList: no 'SmcAppUrl…

Hi all, Many thanks for this great community. I am new to Sophos MDM and hoping to roll it out to all ios devices in my school. We have 60 iPads that need to be enrolled. Currently they are setup with Apple configurator, new apps are pushed…

Hi Guys, I have some problems whith Iphone & SMC. It's impossible for me to add an iPhone. After flashing the QRCode it says : "Activation failed. Undefined error" SMC server = 7.1.4 (rev 11838) IOS : 10.3.3 Here is the log file : " | 2018…

We have successfully done Activation Lock bypasses on devices prior to 8.1.3. However it seems anytime we try now the task completely fails stating : Device not found or invalid Activation Lock bypass code.-100 Completely failed These are DEP devices…

Hello, we have a problem on multiple devices. The SMC-App shows an compliance violation. In details is shown that the SMC-App has no locaton permission. After tap on "fix" there is only a notice that we should go to settings > privacy > location…

Hello, i'm trying to set two different background pictures. One for home- and one for lockscreen. In profiles i can only set one picture in the "Background"-Settings and a second configuration for Background is not available. Two pictures can't be…

Good morning Community, does anyone know when the Sophos Mobile Control Server will be released? Best regards

Hello! Our company iPhones are reported to us by the system if they don't synchronize with the server since 4 weeks. We can't ask every user to start the SMC app once a month and then trigger the sync manually. The SMC app can trigger this automatically…

Hallo zusammen! Unsere Firmen-iPhones werden vom System an uns gemeldet, wenn diese sich über 4 Wochen nicht mit dem Server synchronisieren. Nun kann man nicht von jedem Mitarbeiter verlangen, dass dieser sich einen Regeltermin macht um daran zu denken…

Hi Guys, I know there is an option to wipe a device after a specific number of failed login attempts. But is there a way to lock a device(change passcode) after a specific number of failed login attempts? I know that is possible through icloud, so…

Hello, is it possible to send videos from my local iPhone Gallery via Secure Mail? I tried this but i saw my pictures only. Videos was not available! Best regards

Hi everyone, As noted in subject, is there possibility to send your app (ipa file) via Sophos, on iOS device? I work for company that doesn't use Sophos, but our client is insisting to deploy it via your software. Could you help? I run SMC demo, but there…

I discovered this when setting up an Android phone but I assume it an general issue.