Hello Community, I just tried to update our SMC (6.1.4.)standard licence but it just says it cant send the request. Our SMC Server is an a DMZ which I actually didnt build. Do I have to free up Ports or Domains for that Server on the Firewall…

hello all, when you wipe or unenrol a device which has VPP apps installed, are the VPP licenses used released and auto assigned back into the pool of available license's or do you have to manually reclaim the licence via apps, IOS apps, edit the app…

I have a large piece of work coming in a few weeks which will involve many tasks sending to just under 800 devices connected to our cooperate wifi. i am removing multiple profiles and apps, installing new profiles, apps and sending task bundles, all…

Hello, after installing the SMC Client on the android phone and connecting to the smc server we are not able to connect a activesync mailbox over the smc. In the log of the server we got only the message .... INFO [EASP_androidcxxxxxx InboundHandler_Exchange…

Hallo Zusammen, ich habe ein Problem beim Update vom SMC 6.1.4 auf 7.0.8 Im Setup erscheint bei der Datenbank Migration (Wizard) schlussendlich die Meldung "Could not migrate". Die LOGs sind unten im Text. Ich bezweifel das Berechtigungen fehlen…

hi we use DEP to auto configure the devices, this configures the device and then installs the SMC app and enrolls the app. if a user then deletes the app we have a policy to auto re-install the app, but when the app is reinstalled it doesn't get reconfigure…

Hello everyone, I would like to install Sophos Mobile Control for testing to my servers. And I facing such an error: And my install_wizard log file: [2017-01-05 14:30:25] >>>>> Starting [2017-01-05 14:30:25] MDM_INSTDIR: C:\Program Files …

I have the SMC server setup and devices enrolled and functioning OK I am able to deploy applications to iOS and Android, but not Windows Mobile how is this done?

Currently searching for Sophos Mobile Control in the windows store comes up with no results. Do i have to change regions?

Hello Folks!, I've encounterd this problem once before in version 5.XX. It was not solvable back then. With Version 6.0.5 it was solvable. If the app has failed, it was possible, to go into "apps" --> "deinstall" --> "user/device" --> all listed apps…

Hi, I upgraded my SMC to 6.1.4 to use Apple DEP. The configuration is done and I see my Apple Devices in SMC. I have created a Profile and assigned it to the Device. Now, If I start the iPhone, I receive an error (german): "Die Konfiguration für Ihr…