• intercept x asks to "disable sleep mode" when disabled.

    Ron Kat
    Ron Kat
    It is on the disabled list ! Android 13 ui 5.1 Intercept x version 9.7.3729
    • 3 months ago
    • Sophos Mobile
    • Discussions
  • Can't Unblock Previously Blocked Apps

    RBGE
    RBGE
    I'm having an issue with devices enrolled in Sophos Mobile (via Central) where an app that was previously blocked cannot be unblocked (exactly the same as in this post but I didn't want to resurrect an old thread). The devices are running Control 9.7…
    • 7 months ago
    • Sophos Mobile
    • Discussions
  • Android Enterprise developer option is missing

    Jan-Philipp Lechner
    Jan-Philipp Lechner
    Hello, we had previously activated the developer option, unfortunately I can no longer find it. Does this depend on Android Enterprise? Can this be activated somehow? Thanks.
    • Answered
    • 10 months ago
    • Sophos Mobile
    • Discussions
  • Android devices turn off automatically at night

    Jan-Philipp Lechner
    Jan-Philipp Lechner
    Hello Community, we have the Problem, that some (6 User have called) Android devices get off at night. This is problematic because some are on demand. We currently only have Samsung devices. Is there anybody else with this problem? Thanks…
    • Answered
    • 11 months ago
    • Sophos Mobile
    • Discussions
  • Prevent Users from connecting to network

    Gkyriako
    Gkyriako
    Is there any option to block new users form getting ip address on a local network with a sophos xg? Can users automatically being blocked and give them access manually?
    • 11 months ago
    • Sophos Mobile
    • Discussions
  • Uninstalling the standard IOS Apps automatically after enrollment

    Berokas
    Berokas
    Good day, I enroll iOS devices like iPhones and iPads using Apple Configurator, and sometimes the enrollment is automated through Apple Business Manager along with the seller ID. I'm interested in creating a task bundle to uninstall certain default…
    • Answered
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Sophos Mobile on iOS and Tesla car

    FranKieSixx
    FranKieSixx
    Good morning, one of the managed iPhones should be used on a brand new Tesla model Y. I connected it to car system, phone calls work, but contacts do not sync with the car. Not the whole book, not the starred contacts. The weird thing is if one…
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Camera and Gallery Deploy for Android Work Profile

    Dylan Chapman
    Dylan Chapman
    We are running an Android Work profile deployment on a bunch of android devices from different manufacturers and are running into the issue where users cannot access their camera or gallery from apps within their work profile (such as emails in Outlook…
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Encrypt Device - Policy Wizard

    jmwork
    jmwork
    In the Policies startup wizard there is an item Encrypt Device under Restrictions. When I enable this and then look at the policy created, I can't find this item again. We only manage Android and iOS devices via SMC. Is this setting only possible for…
    • Answered
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Android Quick Menu (pull down from top of screen)

    Adam Foster
    Adam Foster
    Hi, I was hoping that someone may have an answer to my query. Can we PIN protect the pull down banner on an android device? Ideally I would like to have it where the menu options that are available in there like WIFI, mobile data, Bluetooth etc are…
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Monitor data usage for IOS&Android

    Berokas
    Berokas
    Good day, can someone please tell me how can I monitor or limit the data usage for Apps? Wireless and Mobile cell data? We already have a normal Mobile Standard licence and if that requires an aditional licence I am willing to consider that. …
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • How to protect iOS devices from being restored to factory defaults?

    fusscreme
    fusscreme
    Hi, With android devices I can protect the device from being restored to default settings (factory reset). I could not find this setting for iOS devices. How do I restrict access to factory reset? If the user restores the device to factory defaults…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Secure Email - Only showing a week's worth of email at a time

    Bethany E
    Bethany E
    Hi all, Is there anyway to have the mail client show all available emails rather than just a week's worth at a time? My client is needing to access all of their older emails through the app and can only see a week's worth of email that is constantly…
    • over 6 years ago
    • Sophos Mobile
    • Discussions
  • iPhone - unzulässige Apps komplett sperren möglich?

    Andreas Bowitz
    Andreas Bowitz
    Hallo zusammen! Ich würde gerne gewisse Apps, für eine bestimmte Gruppe von Usern sperren. Diese Apps sollen nicht von User installierbar sein! Derzeit habe ich es so geregelt, dass ich eine Geräte-Gruppe angelegt habe. Für diese Geräte-Gruppe hab ich…
    • over 7 years ago
    • Sophos Mobile
    • Discussions
  • Missing iOS restriction on SMC Server version: 7.0.8

    Pino
    Pino
    Hello Our internal security auditors noticed this missing iOS restriction on SMC Server version: 7.0.8 Force fraud warning Safari will attempt to prevent users from visiting websites identified as fraudulent or compromised. SMC server…
    • over 7 years ago
    • Sophos Mobile
    • Discussions
  • Allow Setting Changes on Android

    DanieleMalerba
    DanieleMalerba
    If I disable the "Allow Setting Changes" on the restrictions, Sophos Mobile Control self-locks out itself. For instance, it will not encrypt the phone because "You cannot change settings". It also doesn't lock the device when you initiate the action from…
    • over 8 years ago
    • Sophos Mobile
    • Discussions
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