• Android Enrollement with work profile - unable to finalize process

    Franck LAUGIER
    Franck LAUGIER
    Hello to the community, I'am trying to enroll an Android Device with the Work Profile Task Bundle. All is well configure (policies, tasks bundle, self portal, etc). I've already enrolled Android devices as Corporate Full Device. Everyhthing is OK…
    • Answered
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Resetting iOS Device Password Remotely

    Chris Bright
    Chris Bright
    Good Evening, We're planning on using Sophos Mobile with one of our clients and were looking at locking/resetting the passwords on remote devices. Reviewing the following documents below: https://docs.sophos.com/esg/smc/8-0/ssp/en-us/webhelp…
    • Answered
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Man in the middle attack detected on IOs device (IPhone 8)

    Pr0Tester
    Pr0Tester
    Hi Sophos Community, In the last week I have been getting some "Man in the middle attack" notifications from my devices marked as "High Alert" I've received four and all have similarities in behaviour: All devices are IPhone 8 or IPhone 8 Plus…
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Sophos Mobil: Iphone - enforce Format "Most Compatible"

    Gladop
    Gladop
    Hi Sophos Community, I hope I'm at the right place with my Problem. it is very annoying if some of our IPhone-end-users are changing the video and picture format from "Most Compatible" to "High Efficiency". Especially if they want to work with these pictures…
    • over 1 year ago
    • Sophos Mobile
    • Discussions
  • Android App Settings

    Ashley Taylor2
    Ashley Taylor2
    Afternoon All, I was wondering if for Android devices Sophos is going to implement the "High Priority" update mode for apps? I currently have a customer that is looking for this to solve deployment problems with slow updates. Thanks
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Shared contacts

    S85
    S85
    Hello, is there a way to have a shared address book on devices? We will have all Android smartphones full enrolled and we want a shared address book managed by IT.
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Uploading APK wihtout Android enterprise setup

    Sophos User6757
    Sophos User6757
    Hello Community, We have Android app which we distribute to our customers privately and not uploading to the google play store One of our customer wants to setup Sophos MDM for their organization and they are trying to upload the apk and facing issue…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Unable to unenroll android tablet device on sophos mobile.

    Torian Neymour
    Torian Neymour
    Greetings, Currently using a Galaxy A7 Lite Tab with Sophos mobile installed. All actions and tasks execute however when attempting to unenroll nothing happens. Any guidance on what to do at this point?
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Backdraw of Phone Number Access/Report with SMC Version 9.7.10098

    Administrator User700
    Administrator User700
    Hello, I got the statement from Sophos via Ticket Support. I opened an Ticket because multiple Devices cant access Phone Number in Central/Mobile . We got no Information from Sophos before. Phone Numer Access is a MDM basic Function. We cant miss…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • iOS app install/updates fail until initiating Clear VPP cache

    stoomart
    stoomart
    Hello all, We are early in our Sophos Mobile rollout over the last 2 months with around 20 iPhones currently enrolled in supervised mode through Apple DEP + Apple Business Manager. It seems whenever new app updates are released, our helpdesk is unable…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • enrolling android android 11 and android 12 doesn't populate wi-fi mac address in SMC device propertys

    Andrew Mullins
    Andrew Mullins
    has anyone else notice this? its caused a problem with devices connecting to wi-fi
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • how to clone iPhone

    Andreas_K
    Andreas_K
    Hi community, our iPhones are supported by Apple and managed with Sophos Mobile. We have to replace several old iPhones with new ones but we are not able to clone the phones. Only content like photos and contacts are copied but no installed apps. Apple…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Android home screen

    Paul Arikian
    Paul Arikian
    can i pin an app the the home screen when i deploy it?
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
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