is that the correct fourm for the Sophos App on Android? I only use the Authenticator as there is no real successor of the "orange" Sophos authenticator. Unfortunately there a a few issues with that App of yours. I have it installed in version 9…

The Intercept X App on my Xiaomi Mi 10T Lite with Android 12 shows a yellow box with an exclamation mark to indicate that Autostart must be activated. When I follow the link on how to activate Autostart on a Xiaomi Phone (!) Thr procedure that is not…

Hi, the Sophos Secure Email and Sophos Secure Workspace apps will be removed from the app stores in December 2023 and will not be supported after this date. What is with the Documents in Sophos Mobil. Will they delete after 01.01.2024? Thanks…

Hello, I noticed somewhat contradictory behavior about Sophos Mobile's notifications on Android's lock screen and its own recommendations. When I first installed Sophos, it advised me to disable sensitive content from the lock screen (which I did).…

Hello, I'm using Intercept X for Mobile on a Nokia C32 running Android 13 and I could no longer turn on the Scan storage setting. I always had Settings > Targets > Scan storage in the On state but I accidentally tapped it while trying to scroll…

Hi Good day My new phone Samsung Galaxy S23 running on One Ui version 5.1 on Android 13, Security patch level 1 July 2023, with Kernel 5.15.74, shows an error while tried to install and run the Intercept X for mobile the below error Android compatibility…

Question: If a phone is enrolled with Android Enterprise Work Profile configured, is the isolated partition hosting the work profile apps/files covered by Intercept X scans? Or does that profile need its own mobile security app to scan that portion of…

Hi - I had noted requirements of Mobile Central from a few months ago and noticed those have now changed. Today I checked them again and noticed that Android 7.x was dropped from the list, and more importantly Exchange 2013 is mentioned as support is…

Many other MDM's provide a list of variables that are accepted for app profiles/settings. I've not been able to find something similar for Sophos. Examples https://documentation.meraki.com/SM/Profiles_and_Settings/Variables_in_Custom_Apple_Profiles_with_Systems_Manager…

can anyone advise what this hotfix is please? there is no documentation or release notes on the download portal

We have set up some new phones and enrolled them using MDM but when they have come to use the outlook app the ability to add a shared mailbox is not available. If we try it on a phone without MDM the feature is visible. Is there a setting to allow the…

Hello, I am using Sophos MDM as an on-premise server version. I have several mobile devices that are reset to factory settings after an iOS/Android update. Do you have any idea what could be the reason for this? Is this a known issue? I am using…

Hello Sophos-Community, is it possible to upload a PDF to a device? I have to load it onto each of our 200 tablets. Thank You.