What can we do here, the Phone doesn't react, we can not do anything.

Hello I have a question about Intercept X for Mobile or Mobile Threat Defense. When using Apple iPhone, is the web and URL filter and the control of unsafe downloads and links in real time also available in the free version of Intercept X for Mobile…

When Link Checker is enabled, links to review messages from the 365 quarantine report emails display "no valid URL found" This problem is present on multiple devices and the version in use is 9.7.3709 Can anyone help overcome this problem?

Among other Sophos products, I've been using the Android app since it was known as Sophos Mobile Security. When I wanted to install it on a new tablet, however, I found that it's not available for this device (a 4th Gen Lenovo Tab M8 which arrived with…

Once upon a time when it was still called Sophos Mobile Security, there were anti-theft features in the app such as remote locate and wipe by sending an SMS from a trusted contact listed in the app's configuration. Then it was later removed because Google…

Hi Community, we recommended Intercept X for mobile for our iOS users because it is the successor of Sophos Authenticator and obviously one of only a few - if not the only - authenticators that can be used for one-time code on Sophos UTM. Well, Google…

Hallo, ich verwende Sophos intercept x for mobile. Seit heute zeigt mit die App die Meldung an, die WiFi Verbindung meines Galaxy A41 sei unsicher. Es werden eine "SSL interception erkannt". Meine Möglichkeiten sind WLan abschalten, Fehler Ignorieren…

I roghly get a message every 3 or 4 hours that sophos rotects me. Why? How can I disable this annoying information? Android app

The Intercept X app on my android phone keeps giving me the notification "Suspicious Wi-Fi connection detected". When I tap on it, it takes me to Network details where I see "SSL interception detected". I've rebooted my router. Also, I've disconnected…

Just started getting a warning that autostart for intercept X is not enabled in redmi phone, but in checking in system settings it is. Currently in version 9.7 3542 Anyone here getting the same issue or how to resolve tried restarting phone and turning…

There is a problem while using the Sophos Intercept X for Mobile. I'm using the galaxy s21 ultra, but the push notification doesn't come properly when I use it in power saving mode. To be precise, when updating multiple apps, only one push notification…

Hey Community, Intercept X for mobile (Android free version)stops responding at random times and pop up box reads "sophos has stopped responding" giving the option to 'wait' or 'close app' and the anti-virus doesn't scan daily as it should sometimes…

Good morning, Is it right that now sophos has deactivated the real time protection, I saw it in some forums, here I attached a picture with some free android antivirus. Could you please confirm that. Thanks in advance

Hey Community, For 3 days Intercept X For Mobile did not scan my device. The last scan logs show were 2/15/2023 @ 12:pm, it did not scan again until 2/18/2023. I've never had this issue before and the scan is set up for daily. I don't understand why…

The Privacy Advisor keeps crashing when selected, also web filtering prevents urls from being accessed, despite them being allowed in the whitelist. Are there any compatability issues with https://100001.onl/ NetGuard, or can someone guide me with the…

Hello everyone ! Basically, I'd like to know if there is a way to prevent a user from unenrolling from Corporate Manamgent in Interceptx for Mobile Here's the big picture : I'm using it in an Android Enterprise policy, deployed in my environment through…

Intercept X and Sophos Security & Antivirus Guard installed on Nokia g300 running Android 11. Web filtering turned on with Security & Antivirus Guard on. Phone somehow turns Sophos accessibility off, displays warning and I have to turn the accessibility…

I unfortunately forgot the password I configured for the Sophos Intercept X APP protection. As most of the apps are protected and I cannot do any changes without the password I have almost blocked my mobile. Intercept X is in the latest free version…

Hi There, Running into an issue with Sophos Intercept X on Mobile, specifically for android - where attempting to enrol the device with our organisation it gives an undefined error. Simply stating that there has been a communication error with no further…

The latest Android update, Android 13 Kernal 4.19.113-25305888 seems to nonlonger recognize Sophos as a default browser. My Sophos Intercept X version is 9.7.3524. I can set Android to Sophos Intercept X and ensure that Sophos is set to open Google Chrome…

Hello. Thank You for Sophos Intercept X form Mobile. Does the antivirus check the installed plugins during the scan? in such applications (for example) as FireFox, Acode.

Hello. Thank You for Sophos Intercept X for Mobile. Are Sophos information security policies certified to ISO 27001 and SOC2 Type2 standards (or similar) ?

After the latest Android update...13 Getting error "The Browser you selected isn't available. Please update the Link Checker configuration in Sophos Intercept X for Mobile" I have chosen Chrome,

Hi Team, I am a small business running out of Dubai. The website Sujaymenon.com is a static HTML page run for my business. However on the mobile application I am getting generic HTML A virus. Also the website is classified as phishing. Kindly help…

Dear all, following the post below we were able to setup Sophos Intercept X for Mobile using Google Workspace EMM. https://docs.sophos.com/central/Mobile/help/en-us/esg/Sophos-Mobile/tasks/SMSec3rdPartyEMM.html https://community.sophos.com/sophos…