Hallo zusammen, ich habe mich für den Testzeitraum angemeldet. Da wir in unserem Unternehmen auch iOS Geräte haben die ich hier testen möchte habe ich hierzu die .csr-Datei heruntergeladen. Anschließend bim Apple Push Certificats Portal hochgeladen und…

Hi, We have 30+ iOS devices currently enrolled in IBM MaaS360 MDM (via DEP) and I'm looking to migrate all devices over to Sophos Mobile. I'm happy with the process of changing the device management from one to the other, but if the user then performs…

H guys, wonder if anyone can help me, please? Is there an option with Sophos Mobile - under policies that I can turn off all the app notifications on an Apple iPhone so when using mobile data no apps can be updated etc? Any help would be greatly…

Guten Tag, mein Chef möchte die Möglichkeit haben, Emails aus der Sophos Email App seines iPhones zu drucken. Gibt es da eine Möglichkeit? Grüße, Marita

Hi Guys, I have some problems whith Iphone & SMC. It's impossible for me to add an iPhone. After flashing the QRCode it says : "Activation failed. Undefined error" SMC server = 7.1.4 (rev 11838) IOS : 10.3.3 Here is the log file : " | 2018…

We have this issue often. Randomly phones will show up as non-compliant. It is not always the same phones and its across different versions of ios (including 11.3.1) I have proven that the location is turned on and that it is allowed for the sophos app…

Apple iPhone Apple DEP Sophos MDM Hello, I have the following iPhones 8, 9+ and X. Apple MAC Sophos MDM Web Portal for mobile I am trying to add them to Apple DEP then move from Apple DEP into Sophos MDM. I have managed to connect…

Hello Community, does anyone know the "ID" for the Apple Files App? com.apple.files? Best regards

Hello, i'm trying to set two different background pictures. One for home- and one for lockscreen. In profiles i can only set one picture in the "Background"-Settings and a second configuration for Background is not available. Two pictures can't be…

Hello, i installed an app with the "Sophos Mobile Control Store" from my Server (iTunes-Link), after a few days an update is avavible for the app. Can i app updates without the Apple AppStore? Can the "Sophos Mobile Control Store" install updates…

Hello! Our company iPhones are reported to us by the system if they don't synchronize with the server since 4 weeks. We can't ask every user to start the SMC app once a month and then trigger the sync manually. The SMC app can trigger this automatically…

Hallo zusammen! Unsere Firmen-iPhones werden vom System an uns gemeldet, wenn diese sich über 4 Wochen nicht mit dem Server synchronisieren. Nun kann man nicht von jedem Mitarbeiter verlangen, dass dieser sich einen Regeltermin macht um daran zu denken…

Hallo zusammen! Ich würde gerne gewisse Apps, für eine bestimmte Gruppe von Usern sperren. Diese Apps sollen nicht von User installierbar sein! Derzeit habe ich es so geregelt, dass ich eine Geräte-Gruppe angelegt habe. Für diese Geräte-Gruppe hab ich…

Hello, is it possible to send videos from my local iPhone Gallery via Secure Mail? I tried this but i saw my pictures only. Videos was not available! Best regards

Hello, we manage our company IPhones 7 (iOS >10.2) with SMC Server V7 via the Sophos container solution. So we use the Sophos Secure Mail App in version 7.19.12 for managing all business contacts, calendars and emails. This works well. Now i have…

I discovered this when setting up an Android phone but I assume it an general issue.

We are using SMC 6.0.5. Is it possible to block the Connection to free and open WLAN? I checked the wifi Profile Setting, but could not figure out how?