Sophos MDM and Lightspeed Smart Relay Agent Hi, Anyone else deployed Lightspeed Relay Smart Agent using Sophos MDM please? - Made sure iPad users and email addresses are in both Sophos and LS Portal - Added App and configured parameters, deployed…

Hello, For the past week or so I've been playing around and understanding the functionality of SMC, and I wanted to know if there is a way to automatically enrol Windows devices upon joining the Domain, or running a startup script of some sort. Not…

Guten Tag, einmal das Szenario: Wir setzen fast ausschließlich Android Geräte ein - vorzugsweise Samsungs S-Serie. Aktuell verwenden wir auf den Geräten zum senden und Empfangen von E-Mails die App Secure E-Mail. Leider ist diese App oft nicht…

Hi, Is there a way to update all iOS devices to the same version. (iOS 14.8) even though iOS 15 is available? I know we can do this on each individual device. but is there a way to do this for a group? -> Update to 14.8 ( not the latest update) …

Dear Sir or Madams, when I try to add a iOS (iPhone7) device in our Sophos MDM I get on the SMC App following error: "Activation failed. Undefined error" when trying to activate device" When I view the SMC APP logs I get a: getStatusUrlList: no 'SmcAppUrl…

Hi there, so I have deployed a Kiosk Mode policy on some Android Enterprise Devices, fully managed. I first created a Android Enterprise Device Policy then enrolled some brand new android devices at initial setup, as per the instructions. it went well…

Hi there, I want to use fingerprint authentication for my Sophos container on my Samsung Galaxy Note 4 (Android 6.0.1) but I can't find any option in the Sophos Email app to activate this feature. The applied Sophos container policy allows fingerprint…

Support, We would like to audit or generate a report that list all the profiles loaded on enrolled devices? I see there are reports for Certificates Expired or Certificate Expiring. There is also a report for app loaded. But I can’t seem to find a…

Hi all, Many thanks for this great community. I am new to Sophos MDM and hoping to roll it out to all ios devices in my school. We have 60 iPads that need to be enrolled. Currently they are setup with Apple configurator, new apps are pushed…

Hi Guys, I have some problems whith Iphone & SMC. It's impossible for me to add an iPhone. After flashing the QRCode it says : "Activation failed. Undefined error" SMC server = 7.1.4 (rev 11838) IOS : 10.3.3 Here is the log file : " | 2018…

Brauche ich bei Sophos mobile Control und android for work zwingend ein G-Suite Account. um apps installieren zu können? Ich bekomme immer die Fehlermeldung : Gerät hat ein Arbeitsprofil, aber das Google-Konto ist unbekannt. …

We have successfully done Activation Lock bypasses on devices prior to 8.1.3. However it seems anytime we try now the task completely fails stating : Device not found or invalid Activation Lock bypass code.-100 Completely failed These are DEP devices…

trying to setup a wifi profile, i need to confirm ios Wifi profile for EAP TLS, when i attempt to save it, it errors and asks for a certificate, can anyone tell me where to upload to certificate as there are no upload options on the wifi profile config…

haben wir unser Sophos Mobile Control komplett neu aufgebaut und verwenden nun nahezu ausschließlich Android Geräte explizit das Samsung Galaxy A5 (2017). Nun wollen wir über Android Enterprise im Google Play Store Work Apps genehmigen und einstellen…

Hello Community, does anyone know the "ID" for the Apple Files App? com.apple.files? Best regards

Hello, i'm trying to set two different background pictures. One for home- and one for lockscreen. In profiles i can only set one picture in the "Background"-Settings and a second configuration for Background is not available. Two pictures can't be…

Wie kann man die app vor das deinstallieren von normalen Usern schützen?

The SMC has canned reports but no ability to run them on a schedule for compliance/audit requirements. Do I assume everyone is manually running these reports, or is there plans to include this ability in an upcoming version?

Hi, Wir verwenden die Samsung Knox-Registrierung (Samsung Mobile Enrollment) zur Bereitstellung von Samsung-Geräten mit dem Sophos Central Mobile Controll. Bei der Einrichtung von Samsung Mobile Enrollment werde ich nach einem MDM Server URI gefragt…

I need to upgrade to SMC 7 but my server is still running 5.0.8. I've found the documentation to upgrade to SMC 6.0. It says that first I must submit a request for an SSL certificate by running the SMC SSL Certificate Wizard. However when I run this,…

Hello! Our company iPhones are reported to us by the system if they don't synchronize with the server since 4 weeks. We can't ask every user to start the SMC app once a month and then trigger the sync manually. The SMC app can trigger this automatically…

Hallo zusammen! Unsere Firmen-iPhones werden vom System an uns gemeldet, wenn diese sich über 4 Wochen nicht mit dem Server synchronisieren. Nun kann man nicht von jedem Mitarbeiter verlangen, dass dieser sich einen Regeltermin macht um daran zu denken…

Hello, is it possible to send videos from my local iPhone Gallery via Secure Mail? I tried this but i saw my pictures only. Videos was not available! Best regards

Hi, Could someone help me on this error. Could not connect to Google Cloud Messaging. Error -65. This happened when I'm trying to enroll android device (iOS are working fine). I was able to register the device but it's not installing the profile which…

I discovered this when setting up an Android phone but I assume it an general issue.