Hi, Wir verwenden die Samsung Knox-Registrierung (Samsung Mobile Enrollment) zur Bereitstellung von Samsung-Geräten mit dem Sophos Central Mobile Controll. Bei der Einrichtung von Samsung Mobile Enrollment werde ich nach einem MDM Server URI gefragt…

Hello, i installed an app with the "Sophos Mobile Control Store" from my Server (iTunes-Link), after a few days an update is avavible for the app. Can i app updates without the Apple AppStore? Can the "Sophos Mobile Control Store" install updates…

I need to upgrade to SMC 7 but my server is still running 5.0.8. I've found the documentation to upgrade to SMC 6.0. It says that first I must submit a request for an SSL certificate by running the SMC SSL Certificate Wizard. However when I run this,…

Hello, what is new in collaboration between iOS 11 and SMC? I find short informations about SMC 7.1 in the knowledge base. https://community.sophos.com/kb/en-us/127208 Anybody know the release date of SMC 7.1? I cant find a Download on this…

Hello! Our company iPhones are reported to us by the system if they don't synchronize with the server since 4 weeks. We can't ask every user to start the SMC app once a month and then trigger the sync manually. The SMC app can trigger this automatically…

Hallo zusammen! Unsere Firmen-iPhones werden vom System an uns gemeldet, wenn diese sich über 4 Wochen nicht mit dem Server synchronisieren. Nun kann man nicht von jedem Mitarbeiter verlangen, dass dieser sich einen Regeltermin macht um daran zu denken…

Hi All, We having the following problems with Sophos Mobile Control, whether we roll out with SMC on central or onprem we cant deploy properly to a windows 10 laptop. latest version of windows and latest version of SMC7 Enrollment issues on enrollment…

Hallo zusammen! Ich würde gerne gewisse Apps, für eine bestimmte Gruppe von Usern sperren. Diese Apps sollen nicht von User installierbar sein! Derzeit habe ich es so geregelt, dass ich eine Geräte-Gruppe angelegt habe. Für diese Geräte-Gruppe hab ich…

I have had a case open with Sophos support for a few weeks now regarding this MDM issue. It started while on sophos SMC 6.1.3. When an apple DEP device was enrolled the Sophos app would not push to the device for management and the iphone would prompt…

Hello, is it possible to send videos from my local iPhone Gallery via Secure Mail? I tried this but i saw my pictures only. Videos was not available! Best regards

Hello How can do a silent installation? Android: The user must click on a Field in the top area of the Smartphone. Then you get a redirect to the PlayStore and must click "install" in the PlayStore App. iOS: The user get a Message with "Sign in…

Hello, we manage our company IPhones 7 (iOS >10.2) with SMC Server V7 via the Sophos container solution. So we use the Sophos Secure Mail App in version 7.19.12 for managing all business contacts, calendars and emails. This works well. Now i have…

Hi, Could someone help me on this error. Could not connect to Google Cloud Messaging. Error -65. This happened when I'm trying to enroll android device (iOS are working fine). I was able to register the device but it's not installing the profile which…

Hi all, is it possible to change the enrolment text shown when enrolling a WM device into SMC as we have a slightly odd network setup I would like to set the information given to match what the customer needs to do in place of the normal text that is…

I created a task bundle that would remove 15 different applications off of a Samsung Galaxy Tab 2 10.1 that is running on Android 4.1.2. Some of these apps are system apps. When I attempt to transfer the task bundle to the tablet, the state of the task…

Hi Everyone, We setup our mdm with ldap, now when a user attemp to register a new device through self service portal appear "you cannot register a new device" even though we setup to a maximun of three devices, what'd be the root of the problem of what…

Hello Folks, since the new IOS 9.3.2 I have to link the VPP license to the device(s) again, even when the app is for free. I double checked it. I've checked the following: ## Iam using a brand new AppleID with almost no app linked to it! ## …

I discovered this when setting up an Android phone but I assume it an general issue.

We are using SMC 6.0.5. Is it possible to block the Connection to free and open WLAN? I checked the wifi Profile Setting, but could not figure out how?

Hallo, da ich noch ein Neuling in Mobile Control bin und dieses als mein Abschlussprojekt verwende, spiele ich ein wenig mit den verschiedenen Optionen und Features von Mobile Control. Nun zu meinem Problem. Ich habe mein Android ( Galaxy S6) im…

Hello Guys, we have the same issue like here: https://community.sophos.com/products/mobile-device-protection/f/8/t/7691 But we haven't solved to problem yet. We updated our MDM yesterday (25.02.2016) to the latest version 6.0.5 it is working perfectly…