Shared iPad
Hello,
I have recently been assigned the task of configuring our small (yet soon to grow) fleet of iPads in Education. I have been asked to look into potentially setting up some devices as shared iPads. I have read the documentation provided by Apple…
iCloud Restore after migrating from MaaS360 to Sophos Mobile (Central)
Hi,
We have 30+ iOS devices currently enrolled in IBM MaaS360 MDM (via DEP) and I'm looking to migrate all devices over to Sophos Mobile.
I'm happy with the process of changing the device management from one to the other, but if the user then performs…
Restrict iOS update to certain version on all devices
Hi,
Is there a way to update all iOS devices to the same version. (iOS 14.8) even though iOS 15 is available?
I know we can do this on each individual device. but is there a way to do this for a group? -> Update to 14.8 ( not the latest update)
…
Activation failed. Undefined error when add a iPhone in Sophos Mobile Device Management
Dear Sir or Madams,
when I try to add a iOS (iPhone7) device in our Sophos MDM I get on the SMC App following error: "Activation failed. Undefined error" when trying to activate device" When I view the SMC APP logs I get a: getStatusUrlList: no 'SmcAppUrl…
Apps werden nach enrollment heruntergeladen / Apple-ID anmelden
Hallo,
so langsam verzweifle ich, weil mir NIEMAND helfen kann. Wir nutzen Sophos Mobile on Premise, Version 9.5.2.
Seitdem ich vor ein paar Wochen das APN-Zertifikat erneuert habe, kann ich nicht mehr richtig Geräte vorbereiten. Unser Vertriebler…
Renewed the APNS certificate, but didn't install it in the MDM before the expiration date. Can I install it now?
According to Mobile Control, our APNs certificate expired on May 16, 2018.
According to Apple, it was renewed on Feb 26, 2018.
It looks like it was never installed in the MDM, so it shows up as having expired, so we must have lost control of our devices…
Sophos Emails drucken
Guten Tag,
mein Chef möchte die Möglichkeit haben, Emails aus der Sophos Email App seines iPhones zu drucken. Gibt es da eine Möglichkeit?
Grüße, Marita
-45 an MDM command could not be executed. MDM 8.1.3 In house iOs App does not install with this error, help?
We are in a NHS environment and have couple apps we have developed in conjunction with a third party developer to be installed from our own MDM server. However when it goes to install it fails with error code -45 (an MDM command could not be executed…
locate not possible - non-compliant error on some ios phones
We have this issue often. Randomly phones will show up as non-compliant. It is not always the same phones and its across different versions of ios (including 11.3.1) I have proven that the location is turned on and that it is allowed for the sophos app…
Setting two different background pictures?
Hello,
i'm trying to set two different background pictures. One for home- and one for lockscreen.
In profiles i can only set one picture in the "Background"-Settings and a second configuration for Background is not available. Two pictures can't be…
App Update with "Sophos Mobile Control Store" - iOS
Hello,
i installed an app with the "Sophos Mobile Control Store" from my Server (iTunes-Link), after a few days an update is avavible for the app.
Can i app updates without the Apple AppStore? Can the "Sophos Mobile Control Store" install updates…
Send Videos via Secure Mail
Hello,
is it possible to send videos from my local iPhone Gallery via Secure Mail? I tried this but i saw my pictures only. Videos was not available!
Best regards
Silent App installation
Hello
How can do a silent installation?
Android: The user must click on a Field in the top area of the Smartphone. Then you get a redirect to the PlayStore and must click "install" in the PlayStore App.
iOS: The user get a Message with "Sign in…
At present it is only possible to allow passwords (in various forms) and PINs. When will be the use of finger prints, face or voice recognition, pattern drawings... implemented?
I discovered this when setting up an Android phone but I assume it an general issue.