• Location Services

    Jay Nasworthy
    Jay Nasworthy
    Is there a way to remotely enable or disable Location services on Mobile devices? Once enabled / disabled , is there a way to prevent the mobile user from changing that setting?
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Confirmation that upgrading to the latest SMC server version does not auto push Android enterprise full device Policies

    Andrew Mullins
    Andrew Mullins
    we have a large number of clinical devices which need manual intervention on the device itself when the Android enterprise policy wifi policy deployed via SMC, these devices are critical to the originations clinical areas. we need to be sure when we…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Tablet not reachable

    Steven Rauwolf
    Steven Rauwolf
    Hi, we use the Sophos Mobile 9.7.3 I have 100 managed Android tablets, Samsung A7. Some of them make problems with the sync. The tablet in my example was last used in January, and it has an unlock-password (PIN), due to company restrictions. The user…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos allows the creation of Whatsapp contacts for iOS

    Lukas B
    Lukas B
    I would like to allow employees to create Whatsapp contacts. Currently this does not work, there is no error message but the contacts are not saved. It is not clear why. The iOS Restrictions are like that. The Device has no Compliant
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • AFW#sophos does not enrool after patch

    Simon De Weerd
    Simon De Weerd
    We cannot enroll Samsung devices after the last security patch that samsun launched. The Phone starts the setup process but does not complete it and says it fails. It doesn't even install the Sophos Mobile controll app.
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • New device enrollment now working

    LeeWagner
    LeeWagner
    i am trying to enroll new galaxy tab 2 device and when i get to the google email i enter afw#sophos as instructed but nothing sophos related installs and I end up at the desktop with no enrollment completed. i cannot click on anything in the play store…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Sophos Mobile Control no longer available in Google Playstore

    Sophos User6339
    Sophos User6339
    Does anyone know why? Location: Germany
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Assigned policies to iPads time out and fail

    Marco Jehn
    Marco Jehn
    after publishing a new policy, currently not unlocked iPads dont apply the new policy and if not unlocked within the next few days, the assign policy task fails completly. Is there a way to increase the amount of retries for assigning new policies to…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • Upload a new APK file with a different package name

    Andrew Mullins
    Andrew Mullins
    we have been given a private app to deploy to many devices, when trying to upload to private apps sections in the managed google play from sophos mobile apps we receive the error "Upload a new APK file with a different package name" this appl has been…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
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