Hello dear Sophos team, We use Sophos Mobile and also manage our iOS devices with it. Now we want to migrate our Exchange Server to Exchange Online (M365). As an MFA solution, we have installed Cisco Duo Mobile in our new Microsoft tenant instead…

We have a mobile phone configured with Android Enterprise Full Management Device, and we need to install a paid application on this device for our president. However, the system does not allow us to use a personal Google account in the Play Store or to…

Good day, can someone please tell me how can I monitor or limit the data usage for Apps? Wireless and Mobile cell data? We already have a normal Mobile Standard licence and if that requires an aditional licence I am willing to consider that. …

Hello my friends, I use to use Sophos for the years under my smartphone and laptop as well; currently I am wondering that Sophos Intercept X for mobile could not detected the Eicar test under website test Eicar while downloading them and even after…

Good day Folks, I would like to block the use/download of all existing applications and run only one native application developed for the company. Is this possible to do? I would not like users to use anything else, no calls, no messages, just the…

Hello, I am new to Sophos Mobile, and currently working on iPads. I have successfully deployed iPads to Sophos using Configurator. After removing all payloads in configurator (most importantly any restrictions), I still can't do the following: 1)…

Hi Community, we need to upload a not published app from our supplier, so we can use them on Android Scanners. We tried in Sophos Mobile and Sophos Central Mobile. In old and new system I can add under "Private Apps", but it never shows up. When you…

Good afternoon, I'm looking for answers, after weeks of trying and failing. I'm enrolling iPhones, I got them in Apple DEP console and in Sophos. While I enrolled 26 Android phones in less then a week, I keep on having issues trying to prepare 7 iPhones…

I have Android Enterprise set up in Sophos Mobile. How do I use the managed configuration for outlook? We are using Exchange On-Premises (not 365). I have found conflicting answers that it is even possible. Please provide screenshots if you can…

Hello, upgrading to this version drops support for android versions 5x and 6x and also iOS 11x also support for device administrator. does this mean that the os versions and enrolment mode will no longer be managed and will loose communication with…

Sophos in android doesn't have a proper on install scan methodology. It should scan each and every app regardless of user choice, as soon as it is installed in the device no matter from which source, whether or not it was installed by user or installed…

Stumbled across this article on Android Police: https://www.androidpolice.com/google-ends-call-recording-apps-accessibility-services/ Is this going to affect the use of Sophos mobile apps in any way? Are we going to be flooded again with permission…

Hello Boys and Girls, We have 50 plus IPADs we manage via Sophos Central Mobile. We want to be able to share a set of contacts for all our IPAD users. Any ideas on how to tackle this. It appears the built in contact apps is not going to work. I could…

Bonjour Le mot de passe app store est demandé à chaque installation d’une application Je suis sur IOS 12 et sophos mobile central Comment faire pour que les utilisateur puisse installer des applications via SMC sans entrer le password de l’identifiant…

Good afternoon all, Hopefully you can help. We appear to have a strange issue in Central Mobile with Android Full Device Managed devices. Presently all devices had a user assigned that was sync'd with AD. Recently (not sure when) all the Sophos…

I am looking for some input on Sophos Mobile I have a 12 and 10 y/o who now have iPads for school, we bought them not the school. I’d Sophos Mobile a good solution for apps, and other items. Kids click on ***, school uses open DNS for filtering while…

Hello, we have an issue at Work. We ordert a Samsung Tab S7 + 5G from Vodafone for our employee. Vodafone implement the Tab in our Samsung Knox account. Everything works well until we want to connect the tablet with the Self Service Portal from Sophos…

Hi folks, I am having a har time trying to figure out if it is possible to turn off Mail Privacy Protection on iOS device. From what I do understand so far, enabling ist will send at least some data over additional servers. Also endusers are confronted…

I am trying to enrol a brand new iPad Pro 3rd Gen to my Companies MDM. This works fine as we have enrolled other iPhones and iPads using the same enrolment settings. I can do all the steps successfully, but after installing the Device Management…

When i press Add Device and use Device Wizard it eventually stops working. I enter name in search field (linked with AD) i can enter all fields. (name, number etc) Pressing next, i can select the task bundle Pressing Next again it should show me a QR…