• Urgent Assistance Needed for Phishing Threat False Positive on VirusTotal

    Omayma Ettabai
    Omayma Ettabai
    Hello, I have a problem with your scanning service. You have marked our site as a phishing threat on VirusTotal. This is severely limiting our online services. The website is: https://2m.ma/ar/ We have implemented a comprehensive security environment…
    • 5 months ago
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  • Blacklist website

    Emanuel Popa
    Emanuel Popa
    Hello, Please remove domain boneco.ro from your blacklist. The website does not contain malicious or phishing content. Thank you.
    • 11 months ago
    • Community Chat
    • Discussions
  • Regarding the featured raises for Gdrive in the application filter,

    Prakash Parmar
    Prakash Parmar
    Dear Team, We communicated with Sophos TAC regarding an application(Gdrive) block for some users on-premises on mobile phones but as checked and confirmed with the TAC team we are unable to block Gdrive through the application base for mobile users so…
    • over 1 year ago
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  • Sophos Intercept X Advanced slowing down Mac's

    Melanie Winter
    Melanie Winter
    comments such as: * SophosEventMonitor constantly consuming ~99% CPU (1 whole core), slows down and drains battery Webcam takes an age to start, machine hangs at times, just generally hobbled machine. Applications take much longer to start, fan on…
    • over 1 year ago
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  • Using OVPN File in Sophos Connect Client

    Abteilung Technik
    Abteilung Technik
    Hello all, For a project we need to connect to a system via VPN. We have been provided with an OVPN file which we want to include in our Sophos Connect client. Unfortunately the VPN uses certificate based authentication so we don't have a username…
    • over 1 year ago
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  • Sophos URL Sample Submission - still a black hole without communication

    LHerzog
    LHerzog
    Hey Sophos Team, 2 Years ago I already asked you to review your URL Sample / Recategorization workflow. I even wrote this on 19.11.2021 directly to the Sophos Customer Advocate responsible for Germany Region. URL Sample Form: support.sophos.com…
    • Answered
    • over 1 year ago
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  • Sophos Home Premium vs Sophos Endpoint and Server for Windows (inclusive Client Firewall)

    Julian Zeppelin
    Julian Zeppelin
    Which one provides more security? Does Sophos Endpoint have all the features that Home has? Which one would you recommend?
    • over 3 years ago
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  • Ransomware Simulation Too (simulation of real ransomware and cryptomining infections)

    CORE
    CORE
    Hi, We ran a ransomware simulation tool on our network to test some infection scenarios and found that our Sophos anti-virus did not pickup the following varieties: Collaborator Encrypts files similarly to a common version of Critroni. However,…
    • Answered
    • over 3 years ago
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    • Discussions
  • Installing SOPHOS on Widows OS

    Arec Johnson
    Arec Johnson
    Hi, I want to Install Sophos on my Windows OS but I don't know how to Install it or where I can purchase it. Actually I am running an Affiliate Marketing Company where I've multiple expert employees and I want to Install Sophos to all of my employees…
    • over 3 years ago
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    • Discussions
  • Installing SOPHOS on a Mac OSX 10.9.5

    Conway
    Conway
    Is there another version of SOPHOS I can install on my Mac OSX 10.9.5? When I purchased the home edition tonight, I wish they would have required my OS compatibility before buying. Thanks!
    • over 3 years ago
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  • Add separate client to existing sophos central?

    Justin Brown1
    Justin Brown1
    I have a question we have a client up and running in our sophos central account in email gateway. We want to add a separate client under our sophos central account to get them configured for our email gateway. Is this possible? I have looked at kbases…
    • over 3 years ago
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  • Cyberoam CR2500iNG-XP BGP Configuration

    Mustafa Ahmady
    Mustafa Ahmady
    i need to know how to configure BGP in Cyberoam CR2500iNG-XP and how to make connection stablished, because i did configuration but its not stablished yet. so i need help in this and this is BGP Details: Router ID: 1.1.1.1 AS: 123456 Network: 102.26…
    • over 6 years ago
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  • AVGator

    Keith Russell
    Keith Russell
    I was reading about a new vulnerability in AV programs, AVGator. In short, the attack works like this: A malicious file is delivered to the host, the AV catches the malicious file and quarantines the file, the attacker manipulates NTFS to restore the…
    • over 7 years ago
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  • Besoin d aide pour migration SEC 5.1 vers 5.5 avec comme controleur de domain SAMBA

    LABRUYERE Nicolas
    LABRUYERE Nicolas
    Bonjour, J'ai un gros soucis car j ai voulu migrer ma version SEC 5.1 vers 5.5 mais une fois l installation terminé et que je lance la console le message si-dessous s affiche . Claim validation failed. ----- [outer exception] ----- -- error: 0x829E0031…
    • over 7 years ago
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  • PPTP VPN File Upload fails when sophos endpoint security is active

    Yenoit Usaneers
    Yenoit Usaneers
    Hi, we use PPTP VPN on Windows Clients to connect to our servers. Notebooks use Sophos Endpoint Security. When connected via VPN file upload of files starts but fails after around 14mb. On a test notebook without Sophos the upload doesn't fail. Any…
    • over 7 years ago
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  • Sophos Firewall Manager - Interfaces Down

    ReesRichards
    ReesRichards
    Does anyone know a way that I can edit the alerts so I don't get warnings about interfaces that are disconnected? I'm wanting to use Sophos Firewall Manager as I think it's a great tool, but I don't want to get notifications about Interfaces that I 'm…
    • over 7 years ago
    • Community Chat
    • Discussions
  • Feature Requests for Sophos XG

    FormerMember
    FormerMember
    Hi, I have got some very important Feature requests: Please add Anti-Portscan feature for Sophos XG - https://ideas.sophos.com/forums/330219-xg-firewall/suggestions/19243372-anti-portscan Please add download progress page for Sophos XG - https…
    • over 7 years ago
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    • Discussions
  • Unable to download large files

    SecretSquirrel__
    SecretSquirrel__
    Hi All, I am trying to download drivers for my Nvidia card/ download office but the downloads keep getting interrupted or when the download finally completes it says throws a corrupt error, HELP :'( I will include some pics to help get a better…
    • over 7 years ago
    • Community Chat
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  • Training Links all Broken?

    Beau Lundmark
    Beau Lundmark
    I am interested in looking at some training and when I visit the site https://www.sophos.com/en-us/about-us/training/partner-certification.aspx All of the Register links are not working. They all leads to a page that looks like the following.…
    • Answered
    • over 7 years ago
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  • PXE boot SCCM task sequence to format disk fails on laptop w/ SOPHOS-7.00.1.2-encrypted drive

    Brent M
    Brent M
    Hi. I'm trying to upgrade a laptop's OS (Win7 SP1) to Windows 10 2016 LTSB. I'm using a task sequence in Microsoft System Center 2012 R2, which is configured alongside MDT build 8443. I'm able to PXE boot and load Win 10 over Windows 7 SP1 laptops without…
    • over 7 years ago
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    • Discussions
  • Migrating Sophos Enterprise Console

    IT Service Desk
    IT Service Desk
    Hi All, I have two questions. 1/ Migrating Sophos Enterprise Console from one server to another - New server has the same OS, same access rights etc. I have seen the guide for 5.4 and its seems quite straight forward. With regards to updating the…
    • over 7 years ago
    • Community Chat
    • Discussions
  • Sophos Data Recorder Software - high CPU usage and battery drain

    john wills
    john wills
    Hello I'm using a laptop called Lenovo x250 at school. Sophos Data Recorder Software is using a lot of CPU usage, overheating the laptop and draining battery. What does the software do and why is that happen? Sophos is admin locked so I can't do anything…
    • over 7 years ago
    • Community Chat
    • Discussions
  • Product choice support

    kiman26
    kiman26
    Hello, I would like to buy a Sophos firewall ATM but it is my first time with this licensing mode, so my requirement is the next: I have 2 sites with 200 in the first site and 300 in the second "wireless users", and I must take one firewall appliance…
    • over 7 years ago
    • Community Chat
    • Discussions
  • VPN On an additional ip

    Akewl
    Akewl
    Hello i would like to know if this and possible to set up a vpn on an additional IP and not on an interface. I try to do it but the VPN does not go up, as I select an IP with an interface the VPN mounts directly. Thank you in advance for your help. cordially…
    • over 8 years ago
    • Community Chat
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  • Sophos 1.2.1 for MAC starts twice when I reboot the computer and both show up in the status bar. I can stop one with activity monitor but it starts two when I restart the computer. Any ideas on what is causing this? The MAC is running 10.11.6

    Gloria Cormier
    Gloria Cormier
    Sophos 1.2.1 for MAC starts twice when I reboot the computer and both show up in the status bar. I can stop one with activity monitor but it starts two when I restart the computer. Any ideas on what is causing this? The MAC is running 10.11.6
    • over 8 years ago
    • Community Chat
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