I built a very basic website for a client and one of his clients uses Sophos on their machines. The issue starts with the fact that my client's client is unable to access his website because Sophos is blocking it. The website: https://michaelethangold…

Dear sir/madam, We got the blacklisted domain in your platform: http://solidgoldlotto.com/ This domain is not active/live therefore it has no reason to be blacklisted. Can you please clarify why this domain was blacklisted and advice me how to remove…

Which one provides more security? Does Sophos Endpoint have all the features that Home has? Which one would you recommend?

IPSEC failed- parsing IKE message from 500

Website in question https://www.groundzero360.org Several users who use your SOFTWARE have reported they are getting warnings. Our website is completely clean. We created it using Squarespace. We reached out to their support and they also could not…

Date: 05/06/2021 Product: SG UTM Firmware: 9.705-3 We are having large volumes of ATP hits on DNS requests for 104.18.20.226 with a destination IP of 198.41.223.131. Is this another false positive? Thanks, D.

The software we developed is mistakenly considered as a virus by your company. Please provide the contact information and we will send the software to SSoftware false alarm virusoftware false alarm viruscompany for testing. Thank you very much.

How do I submit a ticket directly to Sophos Community support? I've already called Customer Care, but they redirect me to here.

Hello, my Company upgraded from Sophos Endpoint Protection to Sophos Central Intercept X Advanced. Since years I've an old mySophos Account which was converted into a Sophos ID. Logging in to the old Licencing Portal works well. To use Intercept…

Do not need a Sophos account please can i delete this profile

i need to know how to configure BGP in Cyberoam CR2500iNG-XP and how to make connection stablished, because i did configuration but its not stablished yet. so i need help in this and this is BGP Details: Router ID: 1.1.1.1 AS: 123456 Network: 102.26…

need to delete my account. is no longer useful for me

hi i want to configure a tunnel between sophos xg 210 and red 15 but in the remote site we have 2 subnet is that possible if yes how can i configure it ?

Hello, I'm having trouble to figure this by myself, I can't seem to get access to the live chat for some reason, the js script doesn't load, and I'm not sure that it is here that I'm supposed to ask but, I would like to change the e-mail address currently…

Hello, First OP here. With the North American training schedule going through Ingram. As someone that will be installing and administering to multiple XG Firewall devices over a multi node environment. Which would be better training initially. …

I am having issues with support. Only one reply per day (if you are very lucky, usually to ask for more logs) Have to constantly call for updates Always getting asked for more logs Logs are always more than 30 mb, so can never use the Sophos…

Good day, Is there a way to uninstall the Sophos Endpoint with tamper protection using script. Thanks

Bonjour, J'ai un gros soucis car j ai voulu migrer ma version SEC 5.1 vers 5.5 mais une fois l installation terminé et que je lance la console le message si-dessous s affiche . Claim validation failed. ----- [outer exception] ----- -- error: 0x829E0031…

Hi, we use PPTP VPN on Windows Clients to connect to our servers. Notebooks use Sophos Endpoint Security. When connected via VPN file upload of files starts but fails after around 14mb. On a test notebook without Sophos the upload doesn't fail. Any…

Hello All, We have an interesting issue with Sophos Endpoint. I have had a small number of users running Windows 10 where the Sophos Endpoint has not updated for months. A call was recently raised and I have been looking into this. Out Sophos Endpoint…

Hey I am from Bangladesh and i am using Sophos 85W for secure our management server. But I am a new user of Sophos. I want to know that Is Bangladesh has any Sophos courses institute forum for learning using Sophos. Please let me know ASAP.

Hi there, I need your expertise on something. I have Sophos installed since ages on a mac OX version 10.9.5 - it was working very well - I think the last scan was a few weeks ago. Now, when I open Sophos and I click on "Scan" > the blue bar gets…

Hi all, I have deployed iView 2 from virtual template to VMWare appliance. Received serialnumber from email (would be nice if this was shown on the website after registering for product by the way Sophos), configured IP settings on appliance, logged…

Hi, I am unable to get Android devices (I've only tried Samsung) registered on my Sophos Mobile Control Server through the Self service portal I am running version 7 on the app and server I have no such problem with Apple devices I am getting…

I am interested in looking at some training and when I visit the site https://www.sophos.com/en-us/about-us/training/partner-certification.aspx All of the Register links are not working. They all leads to a page that looks like the following.…