• Support levels

    Tom Sparrow
    Tom Sparrow
    Does anyone have good experience with Sophos support? I opened a case first thing yesterday morning and stupidly didn't call immediately. Apparently nothing at all happens if you don't call them. I thought I'd give them some time to look into it before…
    • over 2 years ago
    • Community Chat
    • Discussions
  • Feedback: Support getting worse and worse

    Alimhan Abdukadyrow1
    Alimhan Abdukadyrow1
    Lately I have had more and more bad experiences with Sophos support. They ask 2-3 of the same questions. It is sometimes not answered for over a week on critical issues. I was otherwise always very satisfied with the support. Do I have to expect this…
    • over 3 years ago
    • Community Chat
    • Discussions
  • Account Deletion

    zoe duke
    zoe duke
    need to delete my account. is no longer useful for me
    • over 6 years ago
    • Community Chat
    • Discussions
  • Sophos Endpoint - Cloud Controlled - Unable to update or Remove - Tried all I can think of........

    Michael Smith3
    Michael Smith3
    Hello All, We have an interesting issue with Sophos Endpoint. I have had a small number of users running Windows 10 where the Sophos Endpoint has not updated for months. A call was recently raised and I have been looking into this. Out Sophos Endpoint…
    • over 7 years ago
    • Community Chat
    • Discussions
  • Sophos phone support feedback

    Pauliolio
    Pauliolio
    Does anyone know where you can give feedback regarding the Sophos phone support service?
    • over 8 years ago
    • Community Chat
    • Discussions
  • Scripts removed from Sophos becasue of an automatic upgrade (?)

    MarkJacobs
    MarkJacobs
    Dear All, In our company, to one of our application we are using Sophos Antivirus as its component. Until 3 rd 2015 of December we had start/stop script on the server but currently we cannot find it. Our technical leader analyzed the issue and he wrote…
    • over 8 years ago
    • Community Chat
    • Discussions
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