Hi! I have a billing issue. Who can I contact please? I got charged an amount on my Mastercard but I got out of Sophos services in 2022 (and have the email prooving it). I don't use it and wish to be reimbursed. It is really unacceptable not being able…

Hello, Please remove domain boneco.ro from your blacklist. The website does not contain malicious or phishing content. Thank you.

comments such as: * SophosEventMonitor constantly consuming ~99% CPU (1 whole core), slows down and drains battery Webcam takes an age to start, machine hangs at times, just generally hobbled machine. Applications take much longer to start, fan on…

Hi there, The sender address "[***@mccranns.com]" is blocked using the domains uri.vir1.sophosxl.com and uri.cal1.sophosxl.com. 554 5.7.1 Service unavailable; Sender address [***@mccranns.com] blocked using uri.vir1.sophosxl.com 554 5.7.1 Service…

Hello all, For a project we need to connect to a system via VPN. We have been provided with an OVPN file which we want to include in our Sophos Connect client. Unfortunately the VPN uses certificate based authentication so we don't have a username…

Bom dia a todos. Sou do Brasil. É lamentável como não existe material de estudo sobre o Sophos na web! Diferente de outras marcas que tem vários vídeos (em vários idiomas), não consigo achar quase nada sobre as configurações dessa marca! Hoje…

Hello Team I hope you are doing well. Could you please help me to delete Sophos Central Account? I could not have access to change. The unique ID for this Sophos Central account is: 5f266004-c14d-4ffc-961c-4547626dd3eb

Hey Sophos Team, 2 Years ago I already asked you to review your URL Sample / Recategorization workflow. I even wrote this on 19.11.2021 directly to the Sophos Customer Advocate responsible for Germany Region. URL Sample Form: support.sophos.com…

Hi There, I have taken the Sales Consultant Exam and failed, can you allow me to retake the Exam please... my id is arao@rezilyens.com Thanks & Regards Anil

I have a problem with the Sophos partner portal, as you can see below in the screenshot. Login : aya@siliconlibya.com Can you assist me with that?

Hello, Everyone Accessing partner portal is inconvenience. when I move from one page to another it keeps showing same message "Authentication failed. Please check your credentials and try again" I changed my password many times I clear the cache…

you have categorized my site as Phishing. We have already taken all the necessary actions and we do not have a Phishing site, This is the personal Bitwarden with self-hosted. some reports - sitecheck.sucuri.net/.../login.home2online.co.in www.virustotal…

Ladies and Gentlemen, I'd like to have my account being deleted, since there ain't any possibility to do that myself. P.S. Should be implemented thanks

Does anyone have good experience with Sophos support? I opened a case first thing yesterday morning and stupidly didn't call immediately. Apparently nothing at all happens if you don't call them. I thought I'd give them some time to look into it before…

I have a computer locked down to where all websites are blocked but one. The issue I am running into is the website that is allowed is not displaying properly. As in nothing on the website displays correctly. When you try and login it just keeps repeating…

Hello, Sophos Central has stopped working for both MacOS Big Sur version 11.6.4 and Windows 10 with an error that states " One or more Sophos services are missing or not running " event and "Sophos Network Extension Stopped" in the Sophos central portal…

Please Deactivate

it says "caa started in foreground mode. Connecting to host 172.16.1.3 ... Connected with ECDHE-RSA-AES256-GCM-SHA384 encryption. Client type sent: Linux Login was denied. Username/password invalid! Sending SIGTERM to running caa with Process Id 96829…

Hallo zusammen, ich habe gesehen das auf der Homepage https://www.virustotal.com/gui/url/ steht das unsere Firmendomain mit Phishing nur bei Sophos gekennzeichnet ist. Wie kann ich Sophos zu einer erneuten Überprüfung der Webseite bewegen ? Oder…

Hi Team, As per the following link, I found that swi_fc.exe is making outbound internet connection to a few public IPs which makes sense because swi_fc acts as a proxy, which has raised a question that, if this were the case, then should swi_fc not…

Hi I was trying to active my Sophos central account but for the last couple of hours the only thing I got is "oops something went wrong". I did try to log in to the webpage and it stops at the moment "please wait while we sign you in". I have a specific…

Good Evening. I must reset my Password from the Sophos XG 106w. Via Seriell I can connect with admin as password. But at the web console, I cannot login. I have to write a captcha. Perhaps that is broken? Can you help me please?

Dear Concern, Greetings. I've tried many ways to edit my name and username but I am unable to edit my name. And thus in my Sophos certificate same naming problem arise. Hope to have specific and perfect solutions on this matter. RIYAD AMIN

Lately I have had more and more bad experiences with Sophos support. They ask 2-3 of the same questions. It is sometimes not answered for over a week on critical issues. I was otherwise always very satisfied with the support. Do I have to expect this…

Hi, I can see that many of my csref codes result in duplicate content, when i run my page through the tool. While csref codes provide me with important information, I'm not quite sure how much they affect my SEO results. Could anyone shed some light…