I am a staff member of Huorong Security, a security manufacturer in China, and I need feedback on misreporting problems with our software, and I hope to communicate directly. My email address is sunshuhang@huorong.cn. I have not received any reply before…

I have a user that needs access to view the tamper protection password in Sophos, is that possible through a Help Desk role or Read-only role? I don't want to provide Admin access either.

Wondering if Sophos has customers that have successfully ran Sophos on Simpana Media Agent Servers and if so, what was performed to make the two products compatible with each other? Thank you!

Hia, I attended a series of Sophos Academy classes in 2021 and my certification body today requires me to provide proof of attendance to these. Can you help me? Here are the details of those events EMEA Region: Sessions 1 tru 7 Session 1 - Thinking…

There are several mentions of the "Underscore" Link or hyperlink in the pdfs, they mentioned the lab enviroment link is located in the resources. But not a single module of this course has this hyperlink. My trainer and co-workers have no idea themselve…

I have a computer locked down to where all websites are blocked but one. The issue I am running into is the website that is allowed is not displaying properly. As in nothing on the website displays correctly. When you try and login it just keeps repeating…

This seems like a very common situation but I’m struggling with the what the actual risks are. We use Microsoft Exchange for our email. We have users who have their own devices such as PCs, Android phones, iOS devices, etc. I have no control over these…

I recently noticed that when my browser opens a folder to upload/download a file and I attempt to type something into the "Search Folder" field, the letters typed into there will be completely random. I will press the "A" key a few times, and what's written…

It seems Sophos have dropped the ball with MFA. I have recently moved to a new phone and tried to sign into Sophos, today, and discovered that the MFA account for my Sophos ID has not migrated. This is fair enough for obvious security reasons. However…

At the bottom of the search results page, there is a footer that asks: " Don't see what you're looking for? ASK A QUESTION The URL behind "ASK A QUESTION" is https://community.sophos.com/ Please fix this.

I bought a couple of Xiaomi MJSXJ05CM cameras to use on my network. However, my Sophos XG now seems to prevent from connecting to the manufacturer's servers. Does anyone have a list of hostnames/IP addresses and ports for which I would need to create…

Hi Team, As per the following link, I found that swi_fc.exe is making outbound internet connection to a few public IPs which makes sense because swi_fc acts as a proxy, which has raised a question that, if this were the case, then should swi_fc not…

Hi, is it possible, to use Sophos Authenticator in Sophos Central for the MFA? And, if so, how to activate it? I've used this Link but it doesn't worked for me as a Super-Admin. I can only use SMS or Email as MFA. Thanks for your answer.

how to change my sophos register email id anyone help me .. thank you

Hi I wonder if someone can help me connecting sophos RED20 to my home router and monitored by XG Firewall which will be sitting on remote location. I have already added RED20 to XG firewall and provisioned it. But it still shows offline on XG Firewall…

Good Evening. I must reset my Password from the Sophos XG 106w. Via Seriell I can connect with admin as password. But at the web console, I cannot login. I have to write a captcha. Perhaps that is broken? Can you help me please?

Hi, I can see that many of my csref codes result in duplicate content, when i run my page through the tool. While csref codes provide me with important information, I'm not quite sure how much they affect my SEO results. Could anyone shed some light…

Hi Sophos Community, I have read an article and wondering is Sophos EDR affected by the hooking technique use by attacker or has there been a patch or update for it? Here is the article : https://beta.darkreading.com/vulnerabilities-threats/weakness…

Dear sir/madam, We got the blacklisted domain in your platform: http://solidgoldlotto.com/ This domain is not active/live therefore it has no reason to be blacklisted. Can you please clarify why this domain was blacklisted and advice me how to remove…

Hi. As the title says, I'd like to know scanned file. Because the scan extremely use cpu so I'd like to exclude some file from scanning. I confirmed the /opt/sophos-av/log/savd.log.* shows only on-access scan executed.

Which one provides more security? Does Sophos Endpoint have all the features that Home has? Which one would you recommend?

Date: 05/06/2021 Product: SG UTM Firmware: 9.705-3 We are having large volumes of ATP hits on DNS requests for 104.18.20.226 with a destination IP of 198.41.223.131. Is this another false positive? Thanks, D.

Hi, I'm using a laptop from our company and there's a Sophos installed. I'm currently working from home and I'm wondering, can Sophos detect any software that I install even if I'm not on the company network?

Hello It is possible to configure sophos SSL or Sophos connect in the windows start window ?, that is, where users put the password to start windows, to be able to put an option underneath so that they also put the vpn data and if they are correct they…

What is port TCP 51374 used for on the Sophos server? Thanks in advance.