Xfinity's Advanced Security feature is blocking my business website, preventing users with this feature from accessing it. Despite countless conversations with Xfinity, they have not resolved the issue and even sent a technician to my house, which is…

Dear Team, We communicated with Sophos TAC regarding an application(Gdrive) block for some users on-premises on mobile phones but as checked and confirmed with the TAC team we are unable to block Gdrive through the application base for mobile users so…

Bom dia a todos. Sou do Brasil. É lamentável como não existe material de estudo sobre o Sophos na web! Diferente de outras marcas que tem vários vídeos (em vários idiomas), não consigo achar quase nada sobre as configurações dessa marca! Hoje…

Hello, We just got our first Sophos firewall for our business. Where can I find a list of country codes? In the log, I'm seeing Src Country "R1". I don't know if that's Russia, Romania, etc? Where can I find the list? Thank you

Hi folks, I have a couple of clients that are only assigned an IPv6 address and therefore are unable to access Sophos services. When will Sophos be adding IPv6 addressing to their websites etc? Ian

Hi all, unfortunately i've lost my phone and now when i try to enter in my sophos central i can't enter because i've not the correct PIN. How i can reset it? Thanks in advance for all the answer, M.C.

Hey there, our customer is using aSophos XG for external mail delivery. Two weeks ago all e-mails that were sent from one domain landed in their outgoing quarantine. The customer must release these mails manually every few minutes. We found that one…

Whether we can migrate XG 106 to 115, 125 and 135 models.? or only from a 106 to a 115 and from a 125 to a 135 because of the number of ports. Is there any KB documents which describe the details.? Can somebody help with KB article to check compatibility…

I’ve set up RADIUS authentication on our XG firewalls and the NPS server has the Azure MFA extension installed but it doesn’t wor Mobdro k all that well. There’s issues if people’s UPN doesn’t match their email in AD, some users just can’t authenticate…

Hi All, Just want to know what is the maximum number of devices that the XGS 3100 model supports. Can't find anywhere in brochures/documentation. Thanks, Darren

Good Evening. I must reset my Password from the Sophos XG 106w. Via Seriell I can connect with admin as password. But at the web console, I cannot login. I have to write a captcha. Perhaps that is broken? Can you help me please?

I built a very basic website for a client and one of his clients uses Sophos on their machines. The issue starts with the fact that my client's client is unable to access his website because Sophos is blocking it. The website: https://michaelethangold…

Morning, Is there anyway in Sophos XG to gain reports/notifications each day if a student types in or gets blocked in key categories such as Self Harm or Porn? Thanks

How to forward sophos XG traffic logs by setting syslog server via tcp on 514 port .

I am in the process of setting up an XG 135 with remote IPsec VPN access and it is working apart from the DNS suffix. I have configured the " DNS server 1" to our local DNS server in the "IPsec (remote access)" tab within Configure/VPN. I have also…

Hello How can I set up the router interface to connect to the firewalls? Current Interface of router configuration: interface GigabitEthernet0/1 ip address X.X.X.X 255.255.255.252 ip nat outside ip virtual-reassembly in duplex auto speed auto !…

Hi there, I'm currently in the planning & acquisition stage. We're planning to go with a Sophos XG 135 and possibly Sophos Central for endpoint protection. What I need: Allow my users with laptops to connect to ethernet, wifi, hotspots, whatever…

Hello, First OP here. With the North American training schedule going through Ingram. As someone that will be installing and administering to multiple XG Firewall devices over a multi node environment. Which would be better training initially. …

This new KB article shows you how to efficiently generate and download a user specific SSL VPN client and configuration files from the command line interface or via shell script. Cheers, Karlos

We are experiencing a lot of problems with HA with Sophos XG 210 and 230 Models in firmware 17.02 They are configured as Active / Passive as in firmware 16 Disconnecting the LAN cable from the Active Appliance, the Passive has started but there wasn…

This KB Article offers detailed instructions, divided into the following sections: 1. Generate a CSR 2. Sign the CSR 3. Convert the signed CA into pem format 4. Upload signed CA 5. Upload root CA 6. Configure HTTPS scanning CA Cheers, …

This KB article provides steps on how to use a template to configure the XG Firewall in Sophos Firewall Manager. Please also note that the prerequisite has been configured. For Sophos Central Firewall Manager, steps on configuring XG using a template…

Does Sophos UTM/XG build in DHCP server support more options? Like Time Server? I did not find anything in my XG17

I just learned of Sophos' Home Editions of UTM and XG on last Friday (10/6) so I'm still scratching the surface here so I apologize if this seems like a completely ignorant post. Seems like there's some overlap between both products, but I'm having…

Hi, I have got some very important Feature requests: Please add Anti-Portscan feature for Sophos XG - https://ideas.sophos.com/forums/330219-xg-firewall/suggestions/19243372-anti-portscan Please add download progress page for Sophos XG - https…