Hi, Can someone tell me the difference between threat dismissed and threat cleaned up? we do have a siem tool in which sophos logs are integrated. Looking on the sophos logs i could see various action performed by the sophos on malware. Below are…

How can i stop botnet attack from and to my network?

I have been trying to update Sophos Home for days at my home connection, but the shield shows an 'X' indicating that the software has not updated. The shield with the 'X' shows the message" Could not contact primary server". I tried uninstalling and reinstalling…

Hello, I am this close to throw Sophos from my computer. It seems Sophos decides when I should work. Even with 16 GB ram I can't work when Sophos is Scanning. It slows down my computer and it is pointless to go on working like this. Where can I…

This is a duplicate post from another section on the Sophos Community Forums. I was pointed to this section by a member. Here is my problem: I'm setting up Sophos Home Edition here at my house. It is a software install on a spare computer I fixed…

When I tried it said it was expired and to download the latest version. I did that, uninstalled the version I had, restarted the computer and installed the latest version. When I tried to scan my computer it once again reports it is expired and to download…

Hello, When running the Sophos Virus Removal Tool the definitions are not updating anymore. From what I can tell there is nothing different with the environment. Any ideas? I've pasted a bit of the log describing the error below: 2016-07-12 08:53…

Hello. I just downloaded and installed savosx_he_r.zip, from www.sophos.com/.../sophos-antivirus-for-mac-home-edition-legacy.aspx , into an updated Mac OS X v10.8.5 machine. I like it so far, but is there a way to disable its memory resident? I only…

I've had this warning periodically for YEARS and Sophos has not cleaned it up. Ever. Apparently the virus can be found at '/' wherever that is. Can Sophos offer a solution, or do I just accept Sophos cannot deal with Mal/Phish-A ?

Hi, I've noticed that the Sophos updater downloads updates using HTTP. Specifically, the configuration in "/Library/Sophos Anti-Virus/sau.plist" lists " http://dci.sophosupd.com/osxhe" as the update URL. This apparently cannot be changed to HTTPS…

Download of Sophos Virus Removal Tool (SVRT) onto a Windows 10 computer ends with a window at the bottom of the Internet Explorer 11 browser stating that the download has an invalid signature. Two download attempts resulted in the same error message.…

Good afternoon!, I'm testing Sophos antivirus, due to having non successfull results sometimes with ClamAV. In case of success in the tests I do plan to implement it with Amavisd. I have been able to install it on the machine and update virus signatures…

Where i can find the realeases notes for Sophos Home Free for Windows?

I installed what I believe to be Sophos Antivirus (home version) some time in the past few months. Later I decided to change to an antivirus that better suited my needs. At first I forgot to remove sophos, and ran the installer for the alternate software…

Hello, November 9, 2015 I had problems with my iPhone 6 Plus and Apple sent me a new iPhone. But before I restore the new iPhone from the backup I decided to scan the iPhone back up with Sophos antivirus. And Sophos reported..... Threats…

Hello, November 4, 2015 I had problems with my iPhone 6 Plus and Apple sent me a new iPhone. But before I restore from the backup I decided to scan the iPhone back up with Sophos antivirus. And Sophos reported..... Threats: 0 Issues: 1 And…

Hello, I have two separate users on a MAC who have the same issues. One MAC is running mountain lion and every time a scan is run it will pause on DMG files. The same happens on a Macbook Pro running El Capitan, scans fine until it reaches a DMG file…

Hi community, Recently i have installed sophos anti-virus for linux but i'm not getting GUI.Everything is command line but how to get the GUI i know there is Web console gui while i installing i saw it.please suggest a solution to get the web console…

I have discovered that after logging into my user account (Mac 10.10.3) that I am not actually in my user account but an account that appeared unexpectedly named Sophos Endpoint. Why has this happened? What should I do about it, since I seem to be unable…

Can I use Sophos Anti-Virus Home Edition on my Mac to scan my iPhone for viruses and malware when it is connected by USB cable? I am currently using Sophos anti-virus HE version 9.4.0. I have tried to scan my iPhone with Sophos through iTunes, Finder…

in my keychain.app finally sophos there isn't , is normal?

Installation help please. When I try to install the software (Sophos Home) on my macbook pro 10.6 it gives message "System Extension cannot be Found" The system extension"/System/Library/Extensions/AppleUSBthernetHost.kext" was installed improperly and…

i have sophos for mac 9.2.7, but from two days, when start the autoupdate, I must wait a long time for finish. Several times, continues to infinity and when I stop and start manually, after some time, it is updated. Is it normal?