• Issue with Sophos Anti-Virus Home Edition Version 9.6.8 on Windows Laptop

    Judy Watson
    Judy Watson
    Hello everyone, I am facing an issue with Sophos Anti-Virus Home Edition Version 9.6.8 on my Windows laptop . The software was working fine until a few days ago when it started causing my laptop to slow down significantly. Even simple tasks like opening…
    • over 1 year ago
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  • Sophos Anti-Virus Home Edition Version 9.6.8 MAC

    ck54529
    ck54529
    My MacBook Air is running the Free Home Edition Version 9.6.8 very well. Where can I download and install a new one in my new iMac? I cannot find the link for downloading. My new iMac is running Sophos Home Premium 30-day free trial now. Would you please…
    • over 6 years ago
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  • Sophos AV Linux - Constant Emailing of old Errors

    PsychoGTI
    PsychoGTI
    I had email issues from a linux server, and have since fixed it. Now Sophos is constantly sending old email alerts for errors that look like this: An error classified as '0x3c: Unable to write to talpa socket' was detected in the file '/var/log/samba…
    • over 6 years ago
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  • Cannot found root of file to delete HELP

    jess machine
    jess machine
    HI, antivirus detected Bundlore and cannot clean automatically so give to me the chance to delete manual. Is ok but i dont found the root that message suggest me. /Volumes/FlashPlayer/FlashPlayer_943.app/Contents/MacOs/A2l64Wping.76w I even dont…
    • over 6 years ago
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  • Full scan time in Sophos Home AV on Win10?

    David Flannery
    David Flannery
    Doing a full scan (only type available with free home). It reaches 69% and then stalls for at least an hour now. I've completely uninstalled/reinstalled Home and get exactly the same result. Task Manager shows CPU, Disk and Memory usage with the AV…
    • over 6 years ago
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  • Sophos Antivirus for Linux Free Edition - Error Accessing file

    john patrick
    john patrick
    I am continually getting a Sophos Anti-Virus Alert dialog (SAVNotifier) complaining about an file access error. The specifics of the dialog are. Error scanning file /home/<username>/.pyenv/shims/.pyenv-shim Access to the file has been denied" edit:…
    • over 6 years ago
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  • Sophos detects Kali Linux's script as Malware and Trojans

    Chuyen Tinh Toi
    Chuyen Tinh Toi
    Hi all, I am new to Linux in general and especially Linux anti-virus. Sophos Anti-Virus for Linux is the very first product I tried. I have been playing around with the built-in tools in Kali Linux and never thought of them as Malware/Trojans. I tried…
    • over 6 years ago
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  • Missing Shared .DLL for Sophos Virus Removal Tool.

    Christopher Jay Wolff
    Christopher Jay Wolff
    I installed Sophos Virus Removal Tool on my Vista SP2 laptop several days ago. It's been smooth until this morning. I booted and ran Piriform's CCleaner version 5.44 and when cleaning the registry it found one missing shared .dll and the results are in…
    • over 6 years ago
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  • how long should sophos take to start?

    sylvia duncanson
    sylvia duncanson
    how long should sophos take to start? i'm trying to do a full system scan and it's been stuck at Starting Full System Scan for about 20 minutes...with no signs of a progress bar
    • over 6 years ago
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  • Sophos Antivirus for Linux and SAVDI with Amavis

    Markus Heinze
    Markus Heinze
    Hello, I have successfully installed and configured Sophos Antivirus for Linux and SAVDI. Both were integrated into amavisd-new. The tests with infected sample mails were successful, both scanners, Clamd and Sophos SSSP recognized the patterns. Next…
    • Answered
    • over 6 years ago
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  • Suggestion

    User G
    User G
    Had problem with prior/current Sophos, so tried to trash, then download new Sophos Home, but now no longer have access to properly uninstall the prior (now trashed) version in order to install the new download of Sophos Home--stuck. 'Have managed to…
    • over 6 years ago
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  • Can/Should i use in my companie?

    SergioMarques
    SergioMarques
    Hello, I want to use a antivirus for Linux computers in my company. Searching in the web i saw a lot of comments and my doubts grew up, so i want to ask you some questions about should i use or not Sophos Antivirus for Linux. 1 - Can i use it in my…
    • over 6 years ago
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  • Sophos Free on Mac - doesn't scan

    Philip Dobbie
    Philip Dobbie
    Hi, while Sophos free does pop up messages about threats found, say in emails or in files, the actual process of clicking the scan button has absolutely no effect. Here is a screen shot after TEN minutes of scanning. Surely this is not right, I would…
    • Answered
    • over 6 years ago
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  • Qustodio and Sophos Home for Mac

    RC46
    RC46
    Hello, I appear to have a compatibility issue between Qustodio and Sophos home. After installing Qustodio, websites are unreachable. Qustodio uses it's own VPN to monitor web traffic. Does anyone have any experience of this type of situation? Is there…
    • over 6 years ago
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  • What version of free Sophos should I use for Mac OS 10.8.5? Is there a version for this older OS?

    Typo Torrent
    Typo Torrent
    What version of free Sophos should I use for Mac OS 10.8.5? Is there a version for this older OS?
    • over 7 years ago
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  • Plesk : Sophos antivirus for Linux

    ray kai
    ray kai
    just wondering if this antivirus for Linux can work with Plesk panel: https://www.plesk.com/ plesk is the 2end biggest web panel for hosting websites just after Cpanel. Plesk claims there are 377,000 servers around the world that run Plesk and most…
    • over 7 years ago
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  • Malware via skype

    Felix Richter
    Felix Richter
    Hi, I am a bit new to this community hence I am not sure if this is the right spot. Yesterday I had an unfortunate encounter with a link sent by a friend on Skype that I accidentally misinterpreted as a google.drive link which forwarded me to another…
    • over 7 years ago
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  • Sophos Anti-Virus for Linux Mid-High CPU Usage

    Mohamed Magdy
    Mohamed Magdy
    Hello, I've Sophos Anti-Virus for Linux that working on a shared web hosting server. To be honest, it provides the best malware detection and it helped me a lot providing my clients with better and secure service. The only issue I got is that…
    • over 7 years ago
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  • Unable to install Sophos Virus Removal Tool on Windows XP SP2

    Ilir Aliu
    Ilir Aliu
    Not able to install the Virus Removal Tool on Windows XP, double click or right click and run and nothing happens. Using Sophos Virus Removal Tool Verizon 2.5.5.0. Description says compatible with windows XP sp2 and above. I can install it on Win…
    • over 7 years ago
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  • Is there really no more quarantine manager in the new version?

    Jason Warren
    Jason Warren
    I recently upgraded my home mac to the new version of Sophos AV with the web based management console and when I ran a scan it picked up a few files that are expected false positives. There appears to no longer be a quarantine manager and from what I…
    • over 7 years ago
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  • Sophos Antivirus for Mac returns Installer Failure

    GerhardLocke
    GerhardLocke
    Since yesterday I get the error that Sophos Antivirus could not updated. In the SEC I can read the error-code 000000d0. A new installation or a deinstallation with the removal-tool always fails. I have a MacBook with Mac OS X Sierra. The actual Sophos…
    • over 7 years ago
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  • Where can I get the free tool of Sophos Mobile Security in China that can't visit to Google, Where can I get it in Sophos?

    LiuGang
    LiuGang
    Who can give me a download link of free tool of Sophos Mobile Security lastest version like "6.1.1981(5)"? I'm in China, I can't visit to Google. Who can give me a download link to my email address as mimidadouling@139.com.
    • over 8 years ago
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  • How can I undo the 'Rename infected files' Sophos Bootable Anti-Virus (SBAV)?

    Michael Joslyn
    Michael Joslyn
    Someone unintentionally selected 'Rename infected files' in SBAV and it added the .infected extension to all infected files including program files and even documents. Is there a way to undo the renaming of files?
    • over 8 years ago
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  • RE: "Item Status: Automatic cleanup was not successful, manual cleanup is required"

    MarthaStem
    MarthaStem
    Same here - W32/Ramnit-A has multiple files in Quarantine Manager - "Automatic cleanup not successful"x next step please?
    • over 8 years ago
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  • Where to Download Sophos Anti Virus (SAV) Home Edition 9.5.2 Reffered to as "Classic" (now that there also is a "Cloud" Edition)

    Removeme
    Removeme
    I would like a download link to the installer. I understand you will only provide on your website a way to download the new Cloud based Anti Virus. But as this version, Sophos Anti Virus (SAV) Home Edition "Classic" has a lot more feature, you must…
    • Answered
    • over 8 years ago
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