• Clients can't connect to Wifi after being off network

    Corey Warner
    Corey Warner
    We are in the process of switching all of our Cisco Wireless access points over to Sophos APX 530s. We have multiple sites and have completed roughly half of them. Along with the replacements, we have decided to use Synchronized Security to allow only…
    • 8 months ago
    • Sophos Wireless
    • Discussions
  • No Wireless section in Central

    Mario Doth
    Mario Doth
    Hi, I recently (a week ago) created a central account and set up a SW SFOS for my home. The firewall is working but I don't see My Products->Wireless in central portal admin so I cannot register my AP15 to register and configure wireless.
    • Answered
    • 10 months ago
    • Sophos Wireless
    • Discussions
  • When will firmware update be available for APX120

    rfcat_vk
    rfcat_vk
    Hi, i noticed this morning that my CM mangled APX120 recevived a firmware update. I check the XG115W AP firmware and there's no sign of an update. Please advise if updates for APX120 and the inbuilt WLAN on the XG115W will be updated? Ian
    • 9 months ago
    • Sophos Wireless
    • Discussions
  • RADIUS VLAN Assignment

    Tom Bullock
    Tom Bullock
    Is there an ETA when this will be available on the AP6 series? We have it on the APX series but we are replacing due to them becoming EoL. We have around 3500 APs to replace and might need to look at another vendor.
    • 9 months ago
    • Sophos Wireless
    • Discussions
  • Try to add AP to SSID: There is an Access point that does not support this SSIDs frequency.

    dirkkotte
    dirkkotte
    Hi all, In central / wireless, i've configured a simple SSID and try to add an AP6 420 . Got the message "There is an Access point that does not support this SSIDs frequency." AP is configured for Germany (2,4 + 5 GHz) Where is my error?
    • 9 months ago
    • Sophos Wireless
    • Discussions
  • Large amount of 'unreachable' alerts several WAPs - then they work fine

    TimAlbertson
    TimAlbertson
    This is our first go around using Sophos Central to manage a mix of APX120 and APX320X. We wanted the consistency of using one wireless controller since the APX320X can't be managed by a Sophos Firewall. The firewall is a Sophos XGS 136. Several times…
    • 9 months ago
    • Sophos Wireless
    • Discussions
  • How to reboot APX 120 via API?

    myu_satech
    myu_satech
    Is it possible?
    • 9 months ago
    • Sophos Wireless
    • Discussions
  • Central Wireless: Access Point falsely reports RADIUS-Server 1812 not reachable for unreplied proxied requests

    LHerzog
    LHerzog
    APX 530 on Sophos Central is using a RADIUS configuration with 111.222.33.22 (just a dummy IP) as RADIUS Server on port 1812. 111.222.33.22 is a RADIUS Proxy. Based on the requested SSID the proxy decides to sent the request to several real RADIUS servers…
    • 10 months ago
    • Sophos Wireless
    • Discussions
  • update: Central Wireless RADIUS: Roaming Clients between APX320 and APX530 lose connection when on APX530

    LHerzog
    LHerzog
    update to the closed thread: Central Wireless RADIUS: Roaming Clients between APX320 and APX530 lose connection when on APX530 News from our support case 06845353 as reference in case other users may face such issues. Sophos WiFi Dev Team has successfully…
    • 10 months ago
    • Sophos Wireless
    • Discussions
  • Slow speed on APX320 - MU-MIMO

    IanR999
    IanR999
    I have just purchased 4x APX320s and they are all connected to my Sophos Central Account. I have installed the first one, and noticed that the throughput seemed slow but very reliable and stable at ~270Mbps, the LAN is all 1Gbps and the WAN is 900Mbps…
    • 10 months ago
    • Sophos Wireless
    • Discussions
  • APX120 diagd[1023]: src/dns_latency.c:61/is_dns_latency_high: DNS timedout with error

    Torsten Folz
    Torsten Folz
    Hallo zusammen, Die APX120 verbindet sich ohne Probleme mit meiner UTM, aber meine WLAN-Geräte kommen nicht ins Internet und es kommt folgende Fehlermeldung im Live-Protokoll. diagd[1023]: src/dns_latency.c:61/is_dns_latency_high: DNS timedout with…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • SOPHOS RETROCOMPATIBILITY

    Jonathan Cellere
    Jonathan Cellere
    HELLO EVERYONE COMMUNITY, FOR SOME TIME I HAVE HAD SOPHO CENTRAL. IS THERE ANY WAY TO INTERCONNECT AP FROM OTHER BRANDS OR IS IT IMPOSSIBLE?
    • 11 months ago
    • Sophos Wireless
    • Discussions
  • Sophos Central Bug: assign or remove AP to or from AP6 SSID: An unexpected error occurred while processing the request

    LHerzog
    LHerzog
    I have created an AP6 SSID with RADIUS 802.1X. So far so fine. Now, whenever I add or remove an AP6 AP and click save, I get this error An unexpected error occurred while processing the request When I cancel afterwards, the change has been applied…
    • 11 months ago
    • Sophos Wireless
    • Discussions
  • AP6 420E constant green LED is offline - normal operation?

    LHerzog
    LHerzog
    while testing with the AP6 I see one device is showing offline for an hour in central. Checking the device it has a constant green LED and is not rebooting or whatever. According to the documentation a solid green LED means normal operation. So, what…
    • Answered
    • 11 months ago
    • Sophos Wireless
    • Discussions
  • comparing the sophos access points

    thothome Moshidi
    thothome Moshidi
    Good day, Please help me compare the range between 320 and 530 apx. i deployed 120apx for testing but it seem to have less range coverage.
    • 11 months ago
    • Sophos Wireless
    • Discussions
  • Any idea when AP6 will support "Guest Network" setting?

    DG1
    DG1
    We just got our delivery of AP6 840's and realized this feature not available yet. I will be setting up the vlan workaround, but any ideas when this feature will be available?
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Central: rebooting multiple access points at once

    LHerzog
    LHerzog
    When you want to reboot multiple AP6 or APX at once, this is not possible currently. Why is there no reboot button? That would be very comfortable. because now you would need to click each AP, reboot it, then back at AP list filter out the AP you…
    • 11 months ago
    • Sophos Wireless
    • Discussions
  • AP6 registration wifix-proxy.cloudstation.eu-central-1.prod.hydra.sophos.com Server did not respond to client hello

    LHerzog
    LHerzog
    One thing that draws like a red line through all Sophos products: Server did not respond to client hello when using Sophos Firewall. Now also when registering new AP6. Of course nobody has an idea why.
    • 11 months ago
    • Sophos Wireless
    • Discussions
  • AP registered in Sophos central not shown in firewall

    VELLORE SANGHAVI
    VELLORE SANGHAVI
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • SOPHOS CENTRAL WIRELESS CANT CHANGE THE SOPHOS LOGO ON CAPTIVE PORTAL

    Edcel Caranto
    Edcel Caranto
    Good Morning Sophos After uploading our company logo in CAPTIVE PORTAL customization preview in hotspot shows not reflecting all the changes specially in changing logo, Thanks in advance for the assistance.
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • AP6 problem with VLANs and other configuration issues

    Jarno Hynynen
    Jarno Hynynen
    Hi! We sold AP6 (420E) devices to our customer. But they seem to work completely differet from APX devices. Network basics: Management from Sophos Central. AP's are going to be in management VLAN (70) and NOT accessible from Office network. …
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Captiv Portal / Hotspot - Customizations are not displayed

    c0m
    c0m
    Hello, I have the following problem. We want to manage our APX access points in Sophos Central because we also have outdoor antennas that cannot be managed via the firewall. Now we have the problem that the hotspot guest network cannot be adjusted…
    • Answered
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • API listing Wireless / Access Points

    Addo DelGrossi
    Addo DelGrossi
    I am using the Sophos APIs, and referring to the documentation at https://developer.sophos.com/apis . Is there an API that lists my Access Points/Wireless networks? An Inventory API? Thanks
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • How can I manage an APX-320 Wi-Fi device without Sophos Central?

    Soffit
    Soffit
    Hi Team, We are using the AP series of Wi-Fi devices. Since there are became EOL, planning to purchase APX-320, which seems compatible with present devices. I would like to know if it is possible to manage without Sophos Central and how. Thanks…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • SFOS 20 WAP compatibility matrix?

    GarryGalon1
    GarryGalon1
    Hey folks. I've been trying to find out if my WAP AP15C, is still supported in SFOS v20. I'm not able to upgrade my WAP hardware at this time, and want to make sure that it will continue to function after I upgrade to v20.
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • View related content from anywhere
  • More
  • Cancel
<>