In the Sophos documentation for configuring a Radius Server for an SSID in Sophos Central, it is indicated that you must create a Radius client for the access point with its IP, as well as a Request Policy with its serial number. Following this documentation…

Hi all, I'm trying to recover a bricked APX320 AP. It seems that Sophos Flashing Tool works at the beginning of the connection, I can click the "FLASH" button and I can see from the serial console that the image starts transferring but after a few…

Hello all, A customer needs outdoor access points (APX 320 X). Among other things, a hotspot with vouchers is needed. Until now (without the outdoor APs) the vouchers were managed with a customer specific template in the firewall. However, this is not…

Bonjour, Ma borne WIFI APX320, n'est pas détecté et ne reçoit pas d'adresse IP. Le voyant rouge clignote constamment, la réinitialisation de la borne par le bouton reset ne donne rien. Pouvez-vous m'aider.

I have an APX 320 which I've purchased off a person on eBay. The device looks new, in original packaging and in mint condition. Unfortunately the device won't boot, so have tried to use the Sophos Flashing Tool to fix it. While the tool recognises the…

Hello, I recently purchased two pre-owned 320 APX APs for my home. Both APs boot into solid green, fast flash red, change to solid green, and then flash fast red again. They never become visible in UTM 9 and appear to be bricked. I've left them connected…

Good day Um trying to register my APX 530 on sophos central and its showing this error

We have an XGS116 Firewall which acts as our gateway. We run a variety of switches through out the school, the majority of which are HP Aruba 2530. Our access points are various models of Engenius POEs. The access points are all at the stage of life where…

I am typing a proposal up to block all USB flash drives that have not been whitelisted. I just want to make sure I have the numbers correct as well as my understanding. When looking under Peripheral Control, what is the difference between Secure…

When I had our IT company install four Sophos APX 320 access point in our new office they did not use the plenum and flat ceiling brackets that they purchased. What they did was to lay the access point on top of the ceiling tile. The wifi works but it…

Where in the Sophos Firewall configuration do I set the priority of the external IP addresses for a VPN client to connect to? Issues is a Firewall which I have read only access to has a the IP address for Interface Port4 (cellular/LTE) listed before the…

We recently upgraded our internet to 200mbps fiber and still getting complaints from some people that the speeds are slow. Upon researching it looks like numerous people instead of using their devices as hotspots using their own data, they are tethering…

We are trialling Sophos APs for a wifi refresh but having some issues with them. 3 x APX320 - 2 managed through Sophos Central, one via an XGS6500. They will occasionally go offline (red light, no ping response/LAN access but still advertising SSIDs…

Hi, i have bought some APX320 but how i can register here to build the network? cu

Hi all, I have 2 APs 15, where the first one is connected to XG LAN and the second AP is connected to the first AP 15 through a Mesh network. Both APs are managed through Sophos Central. Every 2 days, I need to restart the second AP as the ping becomes…

Hi, want to now the end of life Sophos AP

Hi All, Weird issue. I moved our Sophos Access Points from the XG firewall to Central for management. I created SSID in Central and enabled NAT for the network and gave it 8.8.8.8 as DNS. When iPhones now connect to that AP in Central, they can…

Any idea what's the issue when my two new APX530 we set up behind XGS136 do not show with their MAC, firmware version, uptime and workload in Sophos Central? No blocked packets from them towards Internet. They are working fine but that information…

Hello, We are running a XG116W. We were wondering if it is possible to configure our Guest Wireless so that you do not require a password but rather upon initial login you would be redirected to a page requiring you to accept terms and conditions prior…

Sophos Central Wireless v2.3.4-3 Hello, I have the following problem: Due to the fact that the mesh is relatively unstable and the access points regularly lose connection, I want to change the mesh frequency band from 5 GHz to 2.4 GHz. When I…

Hi, I think it would be much nicer if the time interval selection section is very useless, if the example is as follows.

We try to register an AP55 to Sophos Wireless - works like a charm when working without the XGS When connection the AP55 behind the XGS we always receive a Timeout and the log entry (SSL/TLS inspection): wifi.cloud.sophos.com …

In the beginning, APX-120 access points were managed using SOPHOS CENTRAL. Now I want using xgs116 firewall to manage. After I accept the access point from the pending list As title says, it stays in inactive Access points. And it seems I can't control…

Hello, we replaced our UTM with the new XGS. Our Wifi Access Points AP55C moved to Sophos Central. We have 3 SSIDs (Corp (VLAN31), Guest VLAN33), Free (VLAN32)). The Corp SSID was working on the UTM with Radius-Server (ActiveDirectory Users).…

Hi, i have setup 3 AP and connected them with Central. It works fine. But have one Problem. If i try to Print over wlan, i only got a Connection to my WLAN Printer If my Smartphone is connected with the Same AP Like the Printer. All AP a configured…