• Hotspot with Captive Portal not working

    EdgeFour
    EdgeFour
    Hello, we're currently migrating our access points from an UTM to Sophos Central. While the "internal" wifi networks worked without a problem, we're struggling with our hotspot guest network. We were able to create an SSID that bridges to our guest…
    • 13 days ago
    • Sophos Wireless
    • Discussions
  • moving from APX to AP6 device management for Multiple customers

    JacobKirkland
    JacobKirkland
    Hello, We are currently managing multiple customers firewalls Via Central portal. All of our customers are currently using the APX line which we manage from the site firewalls. We are looking to provision devices for a new customer site, and have…
    • 7 days ago
    • Sophos Wireless
    • Discussions
  • No WPA3 for apx, no fast roaming between apx and ap6

    Magnus Reinhardt
    Magnus Reinhardt
    No WPA3 for apx, no fast roaming between apx and ap6 Sophos is essentially forcing us to exchange every apx device if you want to keep a secure wifi running. wpa2 is already not that secure and it will be not long until you have to switch. For fast roaming…
    • 11 days ago
    • Sophos Wireless
    • Discussions
  • Wifi 6 deactivation on AP6

    Vincent Thevenot
    Vincent Thevenot
    I have some old equipment which use Wifi and are not able to see ssids on Wifi 6 APs. I saw the option Band in AP6 web configuration page : And it works well when I set band to 11b/g/n instead of 11b/g/n/ax BUT this parameter is reset when I update…
    • 18 days ago
    • Sophos Wireless
    • Discussions
  • AP6 / Sophos central : VLANs shift when disable SSIDs

    Vincent Thevenot
    Vincent Thevenot
    I have this configuration : With a different Vlan per SSIDs, I can see it on the AP web interface : If I disable the SSID SterelaInterne Wait the APs are updated And then VLANs are not correctly assigned : For example WIFI_NOV_DMZ got…
    • 18 days ago
    • Sophos Wireless
    • Discussions
  • Wrong Wifi scheduling on AP6 from Sophos central

    Vincent Thevenot
    Vincent Thevenot
    I set this scheduling for an SSID on Sophos central : (from 7am to 7pm - GMT+1 Time) I got this on my AP: 6am to 6pm (probably GMT Time) But My AP is set with GMT+1 Time So the SSID is visible from 6AM to 6PM instead of 7AM to 7PM ...…
    • 18 days ago
    • Sophos Wireless
    • Discussions
  • Sophos central wireless - capture portal not working

    Manu21
    Manu21
    Hello everyone, we have the following problem. We have create a guest network via Sophos Central Wireless. Hotspot is activated. APs are AP6 420. VLAN and DHCP are set up on the XGS. The end devices can log on to the guest network, get the correct IP…
    • 15 days ago
    • Sophos Wireless
    • Discussions
  • Problem with AP6 and Sophos Central

    Jean-Charles SIEGEL
    Jean-Charles SIEGEL
    Hello, I don't understand how works Sophos Central with new AP6 Access Point. I need to migrate from Wireless Controller on UTM 9 to Sophos Central with APX. I have 3 networks configured on Sophos Central, as I have on UTM 9 : PRIVE-INTERCO-IOT…
    • 1 month ago
    • Sophos Wireless
    • Discussions
  • APX120 requires new certificate

    rfcat_vk
    rfcat_vk
    Hi, My APX120 will not update to CM where it is registered because the SSL/TLS fails the certificate. How do I enable the APX120 to received a new certificate? Ian
    • 19 days ago
    • Sophos Wireless
    • Discussions
  • AP6 mounting bracket for horizontal wall mounting ?

    Andreas Wolter
    Andreas Wolter
    Company is moving next year and we were planning on getting a dozen of AP6. Issue is, we are not allowed to mount on the ceiling. Only solution for an horizontal mount would be an angled mounting bracket. Does anyone know of some universal bracket…
    • 21 days ago
    • Sophos Wireless
    • Discussions
  • Ability to Create a Single SSID for Multiple VLANs

    Anthony Lauckner
    Anthony Lauckner
    Current Situation : The client has multiple buildings, each with distinct VLANs (e.g., VLAN 100, 200, 300) and a dedicated SSID per building (e.g., SSID: Wifi_Building1 for Building 1, Wifi_Building2 for Building 2, etc.). Expectation : The goal is…
    • 26 days ago
    • Sophos Wireless
    • Discussions
  • AP6 420X (External) and Netgear GS116PP

    SGICT
    SGICT
    Hi all, This post is to hopefully help others. Issue: The AP6 420X units were randomly dropping off the network, so the entire unit including the wifi networks, would die for 2 - 5 minutes then come back. There was no pattern to the dropouts and happened…
    • Answered
    • 27 days ago
    • Sophos Wireless
    • Discussions
  • AP6 MR5 firmware release date

    Nikolaos Zisis
    Nikolaos Zisis
    Hello Due to a known issue of AP6 that the users cannot connect to the WIFI when the scheduler is enabled. Anyone knows when the AP6 MR5 firmware will be released?
    • 27 days ago
    • Sophos Wireless
    • Discussions
  • User for creating vouchers only

    SuW
    SuW
    Hi, we have 3 ssids running, managed by Sophos Central using APX320. One of these SSIDs is a guest-wlan and we use the "Hotspot function" /Captive Portal. By now I have to do administrattive jobs as well as creating the vouchers for guests. Is there…
    • 27 days ago
    • Sophos Wireless
    • Discussions
  • Access point with captive portal (Hotspot)

    Octavio Romano
    Octavio Romano
    Dear All, We are running some tests with APX and AP6 access points managed on Sophos Central. Our APX access points are all declared on our XGS3100 and working fine with 3 types of SSIDs. One is a bridge mode to our LAN, one is for or mobile devices and…
    • Answered
    • 28 days ago
    • Sophos Wireless
    • Discussions
  • Sophos Central Wireless Device Name shows only MAC Addresses

    olaf_koehler
    olaf_koehler
    Hello, in the device overview, only the MAC addresses are displayed as the device names of the connected clients. Is it currently not possible to display the host names? Olaf
    • 1 month ago
    • Sophos Wireless
    • Discussions
  • Configuring AP6 420 with VLANs

    Octavio Romano
    Octavio Romano
    Dear Support, We recently purchased an AccessPoint AP6 420 to extend our WiFi configuration. Prior to that purchase, we had several AccessPoints APX model that were managed by our XGS3100 Firewall On Premise. As the new AP6 must be configured through…
    • Answered
    • 1 month ago
    • Sophos Wireless
    • Discussions
  • Different problems with AP6

    CBochynek
    CBochynek
    Hi, we're struggling for a while with our new XGS + AP6 environment. Problems are different, most not fully reproducable, but customers are getting crazy trying to use wifi. LAN is working properly, we also have XGS with similar config (but with APx)…
    • 1 month ago
    • Sophos Wireless
    • Discussions
  • Access Point AP55C won't register with Central

    148Points
    148Points
    Hi, we migrated a site from XG210 to XGS2300 with SFOS is 20.0.2 . They have three Access Point APX320 and four Access Points AP55C. The APX320 work fine, but of course the AP55C don't work anymore with the XGS. Now we wanted to register the AP55C with…
    • 2 months ago
    • Sophos Wireless
    • Discussions
  • APX320 unstable @ SFOS 20 GA (after testingn with MR21 EAP)

    juergenb52
    juergenb52
    After testing an APX320 on a Sophos MR21 EAP, it no longer seems to work on the SFOS MR20.0 GA. The AP loads the config from the XGS and starts, but after a few minutes the red LED comes on and the WLAN is disturbed. I have deleted the APX320 in the…
    • 2 months ago
    • Sophos Wireless
    • Discussions
  • Access points

    Stuart James
    Stuart James
    We had two Sophos access points which kept saying inactive and no matter what we did couldn't get them active, so we deleted them from XGS and factory reset the two access points (held reset for 30 seconds) but now they're not appearing in the XGS at…
    • Answered
    • 2 months ago
    • Sophos Wireless
    • Discussions
  • Inferior physical design of new AP6 420 vs our older APX 320

    Rafael Telles
    Rafael Telles
    We recently moved to a new office and decided to upgrade our two APX 320s to two AP6 420s. The specs on the new APs look great in paper but once we tested them in real life the increase in performance wasn't as much as we expected. Anyways at least in…
    • 2 months ago
    • Sophos Wireless
    • Discussions
  • Request for Firmware Download for Sophos AP6

    Vesjeh
    Vesjeh
    Greetings! I would like to ask if there is a way to download the latest firmware for the Sophos AP6 so that we can manually upload it via the GUI. Scenario: We are facing issues with registration to Sophos Central, which only succeeds after upgrading…
    • Answered
    • 2 months ago
    • Sophos Wireless
    • Discussions
  • AP6 6GHz and the band steering checkbox in Sophos Central

    Wayne Folta
    Wayne Folta
    The checkbox for an AP6 420E says: "Band steering: Dual-band capable wireless clients will be steered to 5 GHz by default." Is this just old phrasing, or does it only apply to 2.4 GHz and 5 GHz, but not 6 GHz? Or is it no longer necessary with WiFi…
    • 2 months ago
    • Sophos Wireless
    • Discussions
  • Central Wireless with Radius Certificate Authentication

    Norman99
    Norman99
    Hi, we try to transfer our UTM-Customer with old AP-Models to Sophos Central Wireless with AP6. The Customer uses Certificate based Authentication in combination with Windows Server 2019 Network Policy Service and Active Directory integrated Certificate…
    • 3 months ago
    • Sophos Wireless
    • Discussions
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