After adding a new AP6 access point to my site on Sophos Central, I tried to add the AP to the floorplan, and it is greyed out and says "AP6 not available at this time". Seems really odd that this is not available...how different could it be from the…

Our access points have been offline since the early morning. The access points are integrated into Sophos Central. Resetting the device and re-registering it was also unsuccessful. This runs into a TimeOut. Are there currently problems with Sophos Central…

Currently, the built-in AP in XGS107W is basically a waste resource: I cannot assign SSID to the built-in AP from Central. Is it doable? Or it's not possible by design? If not possible from Central, can I make the built-in AP just like a regular APX…

Hi all, Early next year I've got to replace an aging UTM and 20 AP broadcasters for a customer and seen the AP6 range is coming but its Sophos Central managed only. The customer has a star topology, so HQ will have an XGS and other sites will have…

Hi All, We have 11 APs of different models: Model Qty FW Version Power/Data Source AP100C 4 v2.3.4-5 Cisco PoE Switch AP100X 1 v2.3.4-5 Power Injector/Cisco PoE Switch APX320X 2 v2.3.4-5 Power Injector…

Hello, We need to perform wifi audits with sophos access points. I would like to be able to connect a computer to an SSID on an access point without the access point communicating with Sophos Central. How can I do ? Currently, when the access point…

hi all, i have 22 access point sophos ap15c, the firewall is broken, i want to convert all these access point to be standalone what can i do? i try to reset but noway ,try to login by console but idont know openwrt password try to use flash…

i have Sophos AP100c, AP100x, Apx320x, apx 530. the challenge im having is that they keep on disconnecting to the internet at different times. i have tried rebooting or unplugging and reconnecting it back, it fixes the problem but later on goes offline…

"I was using the Sophos AP 55C with management on my Sophos Firewall UTM, but I won't be using the firewall anymore where I have the access points installed. Is there a way for me to manage them differently? They are already in EOL. What can I do ?"

Hello, We have been having issues with our Sophos AP environment with daily High Packet Retires on Access Points across our network. Here is an example of one on an AP broadcasting out Business Wifi which only our laptops connect to. Jun 26…

HI, We have a number of APs managed through Sophos Central. We have a specific guest SSID which is using NAT and a captive portal, but still going out our on premise sophos firewalls. I can't seem to get traffic through this SSID to log in the firewall…

Hey, i have multiple sites with multiple Accesspoints. We manage all AccessPoints in Sophos Central. For the Hotspots we created an SSID with the NAT Mode: Now we want to limit the brandwidth for the entire network. But i cant find an option…

I am having problems understanding AP Firmware. In Sophos Central, if I go to Wireless and Access Points, The summary screen says that I have Firmware v2.3.4-4 If I go to Firewall Management -> Firewalls -> Backup & Firmware -> Pattern Updates, the…

In the Sophos documentation for configuring a Radius Server for an SSID in Sophos Central, it is indicated that you must create a Radius client for the access point with its IP, as well as a Request Policy with its serial number. Following this documentation…

Good day Um trying to register my APX 530 on sophos central and its showing this error

We are trialling Sophos APs for a wifi refresh but having some issues with them. 3 x APX320 - 2 managed through Sophos Central, one via an XGS6500. They will occasionally go offline (red light, no ping response/LAN access but still advertising SSIDs…

Hi all, I have 2 APs 15, where the first one is connected to XG LAN and the second AP is connected to the first AP 15 through a Mesh network. Both APs are managed through Sophos Central. Every 2 days, I need to restart the second AP as the ping becomes…

Hi All, Weird issue. I moved our Sophos Access Points from the XG firewall to Central for management. I created SSID in Central and enabled NAT for the network and gave it 8.8.8.8 as DNS. When iPhones now connect to that AP in Central, they can…

Any idea what's the issue when my two new APX530 we set up behind XGS136 do not show with their MAC, firmware version, uptime and workload in Sophos Central? No blocked packets from them towards Internet. They are working fine but that information…

Hello all, A customer needs outdoor access points (APX 320 X). Among other things, a hotspot with vouchers is needed. Until now (without the outdoor APs) the vouchers were managed with a customer specific template in the firewall. However, this is not…

Is anyone else experiencing issues registering APX devices with with Sophos Central Wireless at the moment? As per the Sophos guidance, I have disabled Wireless Protection within my local Sophos XG network (APs show as "Pending"). As a test, I have…

Hello, we're in the process of migrating from UTM to XGS, one of two clusters already exchanged. Currently I'm working on setting up wireless via Central. The majority of our APs is AP55 and older so we need to work with Central. We have bought some…

Hi experts. I recently buy two new devices, Sophos FW XGS 136 appliance and AP530 wireless Access point. I am trying to put them to work togheter but not having success. I have registered I can manege Firewall va Sophos Portal, also same as AP (when it…

emmosophos : we have enabled syslog for our Sophos Cloud managed APX. To work with the incoming logs and to do regex filtering I need a definition of the syslogs. I could not find such a document online. Is there some document you can share with me…

Is there a way to statically set a custom password for a hotspot voucher and deploy it to multiple XG Firewalls? use case: We've deployed XG firewalls (V18.0.1) on different sites. Internet breakout for guest is done with the hotspot voucher function…