Hi, we're struggling for a while with our new XGS + AP6 environment. Problems are different, most not fully reproducable, but customers are getting crazy trying to use wifi. LAN is working properly, we also have XGS with similar config (but with APx)…

Hello, Currently have a bunch of APX units being managed using Sophos XGS firewalls and haven't made the jump to Central Wireless. One of my larger clients has their APs deployed on their factory floor and perform nightly manufacturing. The switches…

I have just purchased 4x APX320s and they are all connected to my Sophos Central Account. I have installed the first one, and noticed that the throughput seemed slow but very reliable and stable at ~270Mbps, the LAN is all 1Gbps and the WAN is 900Mbps…

Hallo zusammen, Die APX120 verbindet sich ohne Probleme mit meiner UTM, aber meine WLAN-Geräte kommen nicht ins Internet und es kommt folgende Fehlermeldung im Live-Protokoll. diagd[1023]: src/dns_latency.c:61/is_dns_latency_high: DNS timedout with…

Hi! We sold AP6 (420E) devices to our customer. But they seem to work completely differet from APX devices. Network basics: Management from Sophos Central. AP's are going to be in management VLAN (70) and NOT accessible from Office network. …

Hallo, folgendes Szenario. Ich habe eine Sophos XG135 und zwei APX120. Ein APX ist direkt mit dem LAN und der Sophos verbunden. Dieser APX sendet insgesamt 3 WLAN`s aus. Jetzt möchte ich diese drei WLAN`s auch dort nutzen, wo der APX nicht mehr…

Hi, I am having some issues getting captive portal working on a Sophos APX 120 within Sophos Central. My requirements are as follows: Separate Guest SSID Client Isolation Traffic to be directed to bridged to a specific guest VLAN I…

We have some internal and external wifis and some scheduled wifis for employees which are switched on and off during breaks. APs are managed through an XGS2300 When breaks begin and an SSID is activated via schedule, all Wifis turn off and on and APs…

It's mandatory for system performance to be able to disable the A,B and G bands that the APs are giving out. 2.4 GHz band should have controls to allow or deny 802.11b and 802.11g clients 5 GHz band should have controls to allow or deny 802.11a…

Our access points have been offline since the early morning. The access points are integrated into Sophos Central. Resetting the device and re-registering it was also unsuccessful. This runs into a TimeOut. Are there currently problems with Sophos Central…

Hello, In the last 3-4 months we have faced some very unwanted behavior when roaming devices between access points that we have in our environment. Our scenario and what we've already tried: -Both sophos firmware and access point firmwares are up…

Hi All, We have 11 APs of different models: Model Qty FW Version Power/Data Source AP100C 4 v2.3.4-5 Cisco PoE Switch AP100X 1 v2.3.4-5 Power Injector/Cisco PoE Switch APX320X 2 v2.3.4-5 Power Injector…

I am facing internet speed slowness issue from APX 530. We have increased the bandwidth from 500 Mbps to 1Gbps but the problem is same, we are still not getting adequate speed, as mentioned about the APX530 can provide speed upto 1750 Mbps, but if there…

Hello, we've setup 3 apx 530 access points and are having some issues with vlans and dns. Some background. We have 2 ssid's setup. One ssid is a guest network with no vlan. The other ssid is setup to authenticate logins with a ms nps server. And…

Hi, we notice a strage issue for a while now when WiFi clients are connected to a 802.1X RADIUS WiFi that contains APX320 and APX530 APs that are managed in Sophos Central. Occasionally it happens, when they move in the office and roam between the two…

i have Sophos AP100c, AP100x, Apx320x, apx 530. the challenge im having is that they keep on disconnecting to the internet at different times. i have tried rebooting or unplugging and reconnecting it back, it fixes the problem but later on goes offline…

Hey Guys, Is there perhaps a link where I can read how break out and network assignment works - With Wireless central when its at different locations . So for example Site A: SSID Local (How/Where/Who gives these clients that are connected to the…

Dear Community, someone of you has a idea why sophos doesent bring WPA3 support to the APX-Series? We deployed these access points at many of our customers. They will not unterstand why sophos is not interessted to bring this fundamental security…

Hello, We have been having issues with our Sophos AP environment with daily High Packet Retires on Access Points across our network. Here is an example of one on an AP broadcasting out Business Wifi which only our laptops connect to. Jun 26…

I cant seem to access the access point and it keeps on blinking orange light. please what does this mean?

HI, We have a number of APs managed through Sophos Central. We have a specific guest SSID which is using NAT and a captive portal, but still going out our on premise sophos firewalls. I can't seem to get traffic through this SSID to log in the firewall…

Here is the scenario. We have a client that currently has a setup with 15 SSID's. And each SSID is associated with a VLAN. It's a shared office space, with rented offices, and traffic is kept separate. However this is causing issues because there's…

Hi Guys I was not able to find the Mac address of Wireless Interfaces on Sophos APs. It's my first time performing a survey in a centralized Sophos wireless network in a XG Firewall. As the environmental is big, I could really be sure about which…

Hello i've a problem with my local network When i'm connected by cable, i can ping all the devices. When i'm connected by wifi with an access point APX320, i've a problem, i can't ping device on cable. i create a LAN to LAN rules but it's not…

Hi, i think i just found out a Bug and would like to ask if someone else expieriencing the same issue. When i connect an already configured APX320 to the switch to power it up, it will get the newest config. But when i try to connect to the wifi it…