I have done the switch upgrade to 1.4.1466 through Sophos Central, and am using the run commands interface to make configuration changes. We have Polycom phones that are now consistently restarting. The work around appears to be the 'power legacy mode…

My switch CS101-8FP I can ping my this switch but it is nog getting online and not able to logon to management web interface Also not able to use SSH for this switch. It keeps trying to connect 192.168.1.100 UDP 69 This is UDP 69 is for DHCP but…

Hello everyone, I'm facing an issue with our Sophos CS101-8FP switch following a firmware update performed on the night of February 26th to 27th. Since this update, the device no longer responds on Sophos Central. I've attempted to factory reset it…

Hi, I am encountering an issue that a switch is labled as "offline" on Sophos Central even though it is accessible via SSH. Does Sophos Central or your switch have this kind of known issue? Based on the kb article " ">support.sophos.com/.../KB-000045349…

Hello, we have the problem that we can not add more people on the switch. If we click on "Add" under "People", a prompt comes up but no password is accepted. Here always appears a red error message and "Apply" is not selectable. Does anyone know a solution…

I'm trying to configure SNMP on Sophos Switches and I can't seem to get it working. Looking at the options and documentation it's pretty cryptic. SNMP - Sophos Switch documentation All I need is to set a community string, SNMP version and make it read…

I have accessed switch directly thorugh ethernet from PC via management port 21. few days ago, i accessed it using same port. now not able to open through Ip: port in web browser. let me know.

Hi, Why doesn't switch accept exclamation mark as part of password? A long time ago, I opened a ticket 06518964 that I could not change the password, but only now I realized that the password must not contain an exclamation mark (!). Regards, …

I've had these 2 CS110-48P switches in production for several months now, but after upgrading to v01.3.1268, they won't stay connected to cloud. I can reboot them and they show up for a little bit, but soon alert that they've disconnected again. Anyone…

I downloaded the Sophos MIB file and it contained MIBs for every sophos switch. From my knowledge, a MIB file contains many OIDs which represent values which can be monitored by a monitoring application. The MIB files looks very cryptic eterType…

I can't find a single how-to or example for setting up SMTPv3. Does someone have a working example? I am trying to get SNMP V3 on Sophos CS110-48FP to communicate with a Domontz agent. (SNMP Polling). Does switch have and logs which show relevant…