• WIN-PROT-HMPA-MALWARE-CRYPTOGUARD

    Silvio Bittner
    Silvio Bittner
    Hello Community, This message appears on a file server, with the associated IP address that is said to have carried out the attack. CryptoGuard detected a ransomware attack from 192.168.X.X (client ip) The client shows the same thing, but nowhere is there…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Device is not encrypted: BitLocker Hardware Test has failed on the computer

    LHerzog
    LHerzog
    We're seeing that issue on several new computers. I cannot find information about the error "BitLocker Hardware Test has failed on the computer". Is this a known issue? HP EliteBook 640, Intel 13th Gen. These errors are logged every day in Central…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • C:\Windows\System32\SophosED\SophosED.dll is either not designed to run on windows10

    Parag Shukla
    Parag Shukla
    Hi Team, Some of the users have started to complain about the error after system restarting they are getting (C:\Windows\System32\SophosED\SophosED.dll is either not designed to run on windows 10 22H2 ). I am attaching the screenshot for more info…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Apple Mac 802.1x wired Certificate registration failing - provider rejected new flow TCP

    LHerzog
    LHerzog
    We're trying to let Mac Endoints retrieve their 802.1x machine certificate for wired connection from AD domain controllers. Sophos EP is installed. This is always failing. We're suspecting Sophos EP is not letting the mdm extension successfully connect…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Error de instalación

    Mauricio Sanchez Sabogal
    Mauricio Sanchez Sabogal
    Buenas tardes Amigos Tengo el siguiente error en la instalacion, creo que ya he crrado reglas en el firewall con direcciones FQDN para las conexiones Fullscreen EEROR COONEXION.txt Download + umask 077 + echo 'This software is governed…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Installation failed

    Chimber De Leon
    Chimber De Leon
    Hi, I have trouble on installation of sophos, installation not continue because of error. Is there any solution for this? thanks ...
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • WIFI issues with Dell WiFi 6 ax201 Driver

    Dezi
    Dezi
    Sophos endpoint leads to no internet connection through wifi. This behaviour was noticed only on one pc in the organization at the moment. This device gets a correct IP address in DHCP mode, but is not able to navigate anywhere. When trying to ping…
    • Answered
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • sophos hitman pro alert und borland delphi debugging extrem lamngsam

    mwe_tt
    mwe_tt
    Moin, Seit ca.14 tagen haben wir massive Performance Probleme beim Debuggen unserer Anwendungen mit Borland Delphi. Jeder einzelne code Schritt dauert bis zu 2min. Variiert sehr stark. Im Hintergrund scannt hmpalert.exe die kompilierte exe (ca 130MB…
    • Answered
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Versión de agente Linux

    Cristóbal Sebastián Martínez Salas
    Cristóbal Sebastián Martínez Salas
    Contexto: Sophos Central. Linux Sophos Server Protection For Linux Necesito saber la versión de agente de todos mis equipos linux de forma masiva. Existe la forma de realizarl la consulta a través de Live Discover?
    • Answered
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Protection para Linux

    Cristóbal Sebastián Martínez Salas
    Cristóbal Sebastián Martínez Salas
    Estoy presentando un problema con mis servidores linux. Tengo varios servidores que no cumplen requisito del Kernel y por ende están alarmados porque " No iniciado: Sophos Linux Runtime Detections ". Según el material leído, la recomendación claramente…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Scan service on macOS stops running

    Edwin Rivera
    Edwin Rivera
    The Sophos Scan services stops running sporadically even though all permissions are set. We use MDM to deploy Sophos Endpoint to a number of Macs running macOS 12 thru 14. When Sophos is deployed, we can confirm all services are running and have the green…
    • Answered
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Installation Failure : SeSecurityprivilege

    CSDF Informatique
    CSDF Informatique
    Hello, We've been using Sophos for two years now. However, for the first time, we're encountering an issue during installation. An error indicates that the following privileges are missing: SeSecurityPrivilege. We've tried installing with a domain admin…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Error en Instalación

    Mauricio Sanchez Sabogal
    Mauricio Sanchez Sabogal
    Hola Saludos a todos Estoy intentando hacer una instalación , pero me sale el siguiente error. Gracias INFO [6143451072] root <> Logger suldownloader configured for level: INFO INFO [6143451072] suldownloader <> SulDownloader 1.2.6 started INFO [6143451072…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Installer: download error from dci.sophosupd.com - non existing host

    LHerzog
    LHerzog
    We're trying to install a new Agent and are getting trouble: Error fetching data from https://dci.sophosupd.net/update/4/1a/41aea06e7cf0d70e17fc260874fb911c.dat That host cannot be resolved. No DNS entires! That will be a global problem. Installer…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • WIN-INI-PRC-NODE-SPAWN-SUSP-PROCESS-1 - Adobe Creative Cloud

    Jonas Stadler
    Jonas Stadler
    Hello everyone, Is anyone else getting "High-Risk" detections "WIN-INI-PRC-NODE-SPAWN-SUSP-PROCESS-1" from Adobe Creative Cloud? "parent_path": "C:\\Program Files\\Adobe\\Adobe Creative Cloud Experience\\libs\\node.exe" SHA256( node.exe) : 17fd75d8a41bf9b4c475143e19ff2808afa7a92f7502ede731537d9da674d5e8…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Enpoint - Threat Detection - SSL inspection active - invalid date

    JustinMilne
    JustinMilne
    Leap year bug guys? Seeing more and more reports of Browser warning NET:ERR_CERT_DATE_INVALID its the Sophos Endpoint RSA Root with a date of 1/1/1601 Meaning its the SSL/TLS Inspection feature - turn it off and the problem goes away... Ouch!
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Can not install Sophos endpoint Protection ( Windows10 Client)

    Jae
    Jae
    I am trying to install Sophos endpoint Protection using a fresh download of the installer Version 1.19 from Sophos on a fresh Windows10 Client. This client is fully patched and updated and using TLS 1.2. I have tried using Sophos Zap, I have tried all…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Microsoft Dynamics Outlook Plugin and CSV export being blocked

    Slappy
    Slappy
    In the past week we have run across couple of issues..... things were working just fine but then they were not. Two issues so far: - Dynamics/F&O users have the ability to export to CSV. - Dynamics/F&O users were able to use the Dynamics Outlook…
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X Advanced - Bankingsoftware langsam

    Christian Niemann
    Christian Niemann
    Hallo Zusammen, hat jemand von euch Erfahrung mit dem Einsatz von Sophos Endpoint und Proficash? diese Bankingsoftware ist bei aktiven Endpoint schutz sehr langsam. Wenn die Policy's im Endpoint alle deaktiviert werden ist die Software wieder schnell…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Error en instalación SPL

    Mauricio Sanchez Sabogal
    Mauricio Sanchez Sabogal
    Buenos días Saludos Me está saliendo el siguiente error al hacer instalación en un sistema Linux Debian This software is governed by the terms and conditions of a licence agreement with Sophos Limited Performing pre-installation checks to verify…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Can not install sophos cloud client on Windows server

    Ishaq E
    Ishaq E
    2024-02-19T14:30:43.7770501Z INFO : Running C:\\Users\\ADMINI~1\\AppData\\Local\\Temp\\2\\SophosSetup-1839998792\\Setup.exe 2024-02-19T14:30:43.7770501Z INFO : IsWow64Process2 not available on older platforms 2024-02-19T14:30:43.7770501Z INFO : Stage…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Block Generative AI

    Onur Akcay
    Onur Akcay
    Hello, I want to block generative ai using sophos antivirus, I've checked the application control and i couldnt find anything. Do i have to use FQDN for all of them or is there any basic way to do so? Regards.
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Is excluding Microsoft application from real time scanning files (local/network) possible?

    Masato
    Masato
    Hi, our macOS users are experiencing the serious slowness to open and load PowerPoint slides saved on Sharepoint / One Drive on their desktop PowerPoint application. Sometimes the application gets frozen and need to force quit. We identified that…
    • Answered
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • Cloud sandbox support in Sophos Intercept X EDR

    Gokul S
    Gokul S
    I am interested in Sophos Intercept X EDR. I cannot find the details regarding presence of cloud sandbox facility in EDR. Do EDR have cloud sandbox facilityin it? Thanks in advance.
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Isolate device flag/trigger for stale devices?

    LCT-SM
    LCT-SM
    Hi, we have a requirement to disable stale PCs that have not talked back in 30 x days. We automate the disabling of the ad device object. However, if a device is subsequently turned on by a user AND logs on via cached creds. they can use/access the pc…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
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