Hi, the following app IRFANVIEW is part of the app control list but when i select for it to be blocked, the endpoint still allows the application. can this be looked into thank you.

Hi Sophos, We are receiving what we believe to be false positives with a piece of software at use in our ogranisation. This software is triggering an event on the affected device for 'DynamicShellcode'. I understand that I can go to this device…

Hallo, ich möchte eine bestimmte URL in unserer Endpoint Protektion sperren. Unter der Endpoint Protection - Website-Management habe ich die URL hinterlegt und in den Richtlinien als blockiert hinterlegt. Diese funktioniert auch bei Domains wie…

We had some reps in to talk about moving from Sophos Intercept X XDR to Defender P2 (or the full E5 security stack). What I really was impressed with was Microsoft Defender for Identity. We're a hybrid org with accounts in AD and synced to Azure.…

Hello! Our Windows 10 laptops not connected Yealink WPP30 and RoomCast. C an someone advise where the problem is?

Hi everyone, I am currently testing ZTNA on a specific device with a specific user where I had to activate ZTNA manually. But my colleague who is responsible for rolling out new clients via our software management reported that if he now rolls out a…

I am trying to install Sophos in a new computer but when i execute the command the logs shows the stage 2 failed, seems it is unable to reach aws hosting sophos. The same cmd command and installer worked fine in other computers, I am not sure about…

How long does it take a device in a Device encryption Policy to be encrypted? I've created a policy for device encryption and added a pc to that policy. How long before the device will start the process of asking for the encryption setup? I've restart…

Servus Community, is there a current list or white paper listing all currently filtered translators who are blocked by default in End Point Protection with the Web Filter 'Translators & Proxies'? I'm particularly interested in whether the website of…

Hi, I am setting up application control with Sophos Central, and ran into a few problems that have clumsy workarounds, but one that I don't know how to workaround is this. Sophos Application Control only looks at the currently logged on user to determine…

Users received legitimate word files via Outlook. When received they opened and edited the attachment directly (explains the AppData\Local\Temp\NDFCE93.tmp filename) an then while then saving the file on the Windows Server SMB file share, their Sophos…

Hello, is it possible to set one "Master-Password" for the tamper protection of all user/clients? Greets Frederik

We're seeing that issue on several new computers. I cannot find information about the error "BitLocker Hardware Test has failed on the computer". Is this a known issue? HP EliteBook 640, Intel 13th Gen. These errors are logged every day in Central…

Hi Team, Some of the users have started to complain about the error after system restarting they are getting (C:\Windows\System32\SophosED\SophosED.dll is either not designed to run on windows 10 22H2 ). I am attaching the screenshot for more info…

Hi, I have trouble on installation of sophos, installation not continue because of error. Is there any solution for this? thanks ...

Sophos endpoint leads to no internet connection through wifi. This behaviour was noticed only on one pc in the organization at the moment. This device gets a correct IP address in DHCP mode, but is not able to navigate anywhere. When trying to ping…

Moin, Seit ca.14 tagen haben wir massive Performance Probleme beim Debuggen unserer Anwendungen mit Borland Delphi. Jeder einzelne code Schritt dauert bis zu 2min. Variiert sehr stark. Im Hintergrund scannt hmpalert.exe die kompilierte exe (ca 130MB…

Endpoint Installation Failed

Hello, We've been using Sophos for two years now. However, for the first time, we're encountering an issue during installation. An error indicates that the following privileges are missing: SeSecurityPrivilege. We've tried installing with a domain admin…

We're trying to install a new Agent and are getting trouble: Error fetching data from https://dci.sophosupd.net/update/4/1a/41aea06e7cf0d70e17fc260874fb911c.dat That host cannot be resolved. No DNS entires! That will be a global problem. Installer…

Hello everyone, Is anyone else getting "High-Risk" detections "WIN-INI-PRC-NODE-SPAWN-SUSP-PROCESS-1" from Adobe Creative Cloud? "parent_path": "C:\\Program Files\\Adobe\\Adobe Creative Cloud Experience\\libs\\node.exe" SHA256( node.exe) : 17fd75d8a41bf9b4c475143e19ff2808afa7a92f7502ede731537d9da674d5e8…

Leap year bug guys? Seeing more and more reports of Browser warning NET:ERR_CERT_DATE_INVALID its the Sophos Endpoint RSA Root with a date of 1/1/1601 Meaning its the SSL/TLS Inspection feature - turn it off and the problem goes away... Ouch!

I am trying to install Sophos endpoint Protection using a fresh download of the installer Version 1.19 from Sophos on a fresh Windows10 Client. This client is fully patched and updated and using TLS 1.2. I have tried using Sophos Zap, I have tried all…

Hallo Zusammen, hat jemand von euch Erfahrung mit dem Einsatz von Sophos Endpoint und Proficash? diese Bankingsoftware ist bei aktiven Endpoint schutz sehr langsam. Wenn die Policy's im Endpoint alle deaktiviert werden ist die Software wieder schnell…

Hello, I want to block generative ai using sophos antivirus, I've checked the application control and i couldnt find anything. Do i have to use FQDN for all of them or is there any basic way to do so? Regards.