• Sophos Endpoint UI not installing

    Ibrahim Shaihan
    Ibrahim Shaihan
    Hi i got this error while trying to install sophos agent.
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • macOS - Sophos Endpoint Protection - Real-time protection deactivated

    Patrice Großkreuz
    Patrice Großkreuz
    Hello, I have a Macbook Pro (2019 Intel) with macOS 14.6.1 (Build23G93) with Sophos Endpoint 2024.2.0.35 in Sophos Central. On this endpoint, real-time protection is deactivated from time to time, without any influences. So far, a scan or an update…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Requested trial but no MacOS installers

    Jimmy Huijbrechts
    Jimmy Huijbrechts
    I requested a trial to Sophos Central to try it out on all our macbooks before deciding on a purchase, now I am logged in to central but do not see the macos installer, only the windows ones. Since we only have literally 1 Windows machine, this is of…
    • Answered
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos connector not working for API integration to Sentinel

    Marcelo Indacocha
    Marcelo Indacocha
    I am trying to integrate Sophos Endpoint using the Sophos Endpoint Sentinel connector. I have already completed all the configuration steps but the events are not displayed in the Sentinel.
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint Installation bleibt hängen

    Ardit Latifaj
    Ardit Latifaj
    Hallo, ich habe ein Problem mit der Installation der kundenspezifischen .exe-Datei, die ich aus dem Sophos Central des Kunden herunterlade. Während des Setups wird das Gerät erfolgreich in Sophos Central registriert und der Download verläuft reibungslos…
    • Answered
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Improvement suggestion for Peripheral Control - Add note/remark

    Rafael Sardinha
    Rafael Sardinha
    Hello, I would like to suggest an improvement to the Peripheral Control Policy by adding a note/comment field where we can enter a text justifying the exception. I have “old” exceptions for USB sticks/disks that I can't remember what/who they were…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Finding where the domain users group added to the remote desktop users local group

    Nandha
    Nandha
    Hi, Is there any osquery to get all the domain-joined machines where the "Domain Users" group is added to the "Remote Desktop Users" local group?
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Como configurar un servidor Syslog para Sophos Endpoint | Sophos Intercept X

    NTM
    NTM
    Buenos Día comunidad, Alguien sabe si desde Sophos Central para todos mis equipos Finales donde tengo Sophos Intercept X puedo configurar syslog a un servidor del cliente para recolectar toda la información. La configuración ya la realicé desde…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Uninstallation of Sophos agent

    Shifna Nizar
    Shifna Nizar
    Hi, How to uninstall Sophos agents on multiple devices using group policy
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • False trigger or a potential threat?

    Maroun Moussallem
    Maroun Moussallem
    hello, it's been a while but recently I encountered the same trigger, Endpoints are not sending hearbeats signal anymore to the firewall. no documentation on how to work around this issue. any idea? thank you.
    • 3 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos blocking "iLok" licensing application

    Josh Rogalski
    Josh Rogalski
    We run a small licensing application on a server, and the same client runs on student PCs in our media lab. The application named "iLok" started failing a few weeks ago, and after some investigation it is Sophos blocking it. We found by trial and error…
    • Answered
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Application Control and Installing Intune Management Extension

    Monkster
    Monkster
    Hi, We've recently moved to a hybrid setup for our Windows devices (local active and Intune). Many devices have successfully fully setup but most have not. They are registered with Intune and show compliance, however we have found that those not working…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Duplicate Device Detection

    Sophos User1088
    Sophos User1088
    Hi, We have some devices detected as cloned devices by Sophos Central. Old devices last communication time stamp practically same as new device install time. One of them had been cloned twice in last 2 days (3 device copies now). Thanks in advance…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos installation using RMM on MacOS

    JohnMaA
    JohnMaA
    Hi, I'm trying to automate Sophos Central installation via NinjaRMM. For Windows, I'm able to use Installed Software as a condition as described in the support guide: Create a Deployment Policy However, I'm not sure what condition is best to use…
    • 4 months ago
    • Sophos Endpoint
    • Discussions
  • Blocking USB storage devices with endpoint protection?

    Lothar Kruse
    Lothar Kruse
    Hello, I am currently using Sophos Endpoint Protection Intercept X Advanced in the company network. Is it possible with Endpoint Protection to block USB interfaces for storage media such as USB sticks or external hard drives? So that only approved USB…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Debugging in Delphi is slow

    Sophos User611
    Sophos User611
    If you use the sophos central ednpoint agent on a windows 10 / 11 machine debegging in borland / embarcadero delphi is extremely slow. This workarround works: sophos hitman pro alert und borland delphi debugging extrem lamngsam But: This MR expieres…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos AV Product with API Integration

    Amol Sh
    Amol Sh
    We have Java based microservice hosted on AWS ECS that accepts files from Customers, now we have need to scan files before its stored into perment storage. For that looking for an antivirus product with the capability to programmatically (via API or Java…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Endpoint Protection - Applications Most Frequently Blocked

    Armando Daniel Gutierrez Barrantes
    Armando Daniel Gutierrez Barrantes
    Hi good morning, I have an issue when I download the Applications Most Frequently Blocked especifically for one day. It downloads but it doesnt show information.
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Error downloading/running stage 2: Setup program failed with code: 1

    CarlosLS
    CarlosLS
    I have a problem at installation on a PC, we have installed the endpoint in other PCs in the same network without problems. The installation starts and seems to work correctly, it reaches the MR/UC server and completes stage 1, then it starts working…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Remove Endpoint Client without password

    Lothar Kruse
    Lothar Kruse
    Hello, I have a Windows 11 Pro Client that has a Sophos Endpoint Protection Client installed. But in Sophos Central the client is not listed any more. When I start an update on the client manually, there comes an error. I can´t find any way to…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • FIN7 & AuKill

    theunknowknows
    theunknowknows
    There has been some reporting that cybercrime collective known as FIN7 that is used to undermine EDR tools. From DarkReading: AuKill," developed by the notorious FIN7 cybercrime collective (aka Carbanak, Carbon Spider, Cobalt Group, Navigator Group…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Experiencing performance slowness by real time scan

    Masato
    Masato
    Since 1 or 2 weeks ago, we started receiving reports from users that they were experiencing performance issues at launching / closing some applications on Windows servers. We haven't changed any policies on the servers. If we disable real time scanning…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint Heartbeat issues

    Tedztar
    Tedztar
    Hey all, This one has been plaguing me for a bit, but have been able to ignore it until now. We have been rolling out Sophos Endpoint Protection, and Sophos Firewalls Switches and AP's across all our sites. However we started noticing these notifications…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • How to manually disable Tamper Protection

    Jeff Pascone
    Jeff Pascone
    Hi, I have read through these forums and also some FAQ's and everything I have tried hasn't worked. The SOPHOS administrator has been unable to recover the key, so this problem has been dumped in my lap. Does anybody have a method they have successfully…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
  • Low reputation apps

    Pierre-Dominique CHARRON
    Pierre-Dominique CHARRON
    Hello, One of the apps I'm developing is flagged as a low-reputation app, for the following security consideration: Trigger installation (This app can ask Android to install another app). The problem is, that I didn't add a mechanism to install apps,…
    • 5 months ago
    • Sophos Endpoint
    • Discussions
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