• Can block the port for Endpoint client from Sophos Central ?

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, It's possbile to block the port for Endpoint client from Sophos Central ?
    • Answered
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos intercept X advanced

    Vinay A S
    Vinay A S
    When a user has some data on their laptop and attempts to modify or delete it, can Sophos Intercept X Advanced block these actions? Consider an example UserA has some data on their laptop and UserA wants to delete it, can Sophos Intercept X advanced…
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Application Whitelisting (Allowlisting) for endpoints

    Andre Soares
    Andre Soares
    Hey guys It is possible to create the following rule in the endpoints: if it's not expressly permitted, it's not allowed. Something similar to the lockdown for servers. Thanks André Soares
    • Answered
    • 6 months ago
    • Sophos Endpoint
    • Discussions
  • Battlenet cannot launch any game

    Vasileios Laios
    Vasileios Laios
    Hello, I have the following problem. I have a user with Sophos Endpoint Protection installed that cannot launch any battlenet games. Like Starcraft etc. I have tried to create some exclusion policy for the game but didn't help. If i tamper with…
    • Answered
    • 7 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X Advanced EP

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, I would like to know about Sophos Intercept X Advanced EP can do for below function. Can it do Web filtering/ Web Block? Can it block some ports , not allow ports? Can it disable USB or external hardisk? Thanks you all.
    • 7 months ago
    • Sophos Endpoint
    • Discussions
  • what is the feature or Point in Sophos Endpoint Protection client called Device Hardening

    it-thomas User
    it-thomas User
    We found new point under administrative Access on our clients called Device Hardening (Gerätehärtung). Can anyone help me to find out what it is. What did this setting do? Can we adjust it? What is the hardening in detail? many thanks for your…
    • Answered
    • 7 months ago
    • Sophos Endpoint
    • Discussions
  • Intercept X - SSL/TLS decryption of HTTPS websites

    Anthony Hill
    Anthony Hill
    Hi By default is SSL/TLS decryption of HTTPS websites marked as ON by default? What are the implications or disabling this? Thanks.
    • 7 months ago
    • Sophos Endpoint
    • Discussions
  • blizzard game clash

    David1122
    David1122
    I wonder if anyone can help me, I am a user of Sophos Intercept X Essentials Endpoint. As of the middle of February there was an automatic update to one of my products: Core Agent / Sophos Intercept X / Device Encryption which meant that I could no…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Missing heartbeat froma MacOs sonoma

    Valentin Gutierrez
    Valentin Gutierrez
    There´s a endpoint on my network that sends missing responses to heartbeat it's possible to fix it or make an exclusion to dont check that endpoint We check the possible solutions but all are to risky for us
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Defender for Identity Equivalent

    DavidGorman
    DavidGorman
    We had some reps in to talk about moving from Sophos Intercept X XDR to Defender P2 (or the full E5 security stack). What I really was impressed with was Microsoft Defender for Identity. We're a hybrid org with accounts in AD and synced to Azure.…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Yealink WPP30 (and Yealink RoomCast) and Sophos Intercept X Advanced with XDR

    Jaakko Herttua
    Jaakko Herttua
    Hello! Our Windows 10 laptops not connected Yealink WPP30 and RoomCast. C an someone advise where the problem is?
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • C:\Windows\System32\SophosED\SophosED.dll is either not designed to run on windows10

    Parag Shukla
    Parag Shukla
    Hi Team, Some of the users have started to complain about the error after system restarting they are getting (C:\Windows\System32\SophosED\SophosED.dll is either not designed to run on windows 10 22H2 ). I am attaching the screenshot for more info…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • sophos hitman pro alert und borland delphi debugging extrem lamngsam

    mwe_tt
    mwe_tt
    Moin, Seit ca.14 tagen haben wir massive Performance Probleme beim Debuggen unserer Anwendungen mit Borland Delphi. Jeder einzelne code Schritt dauert bis zu 2min. Variiert sehr stark. Im Hintergrund scannt hmpalert.exe die kompilierte exe (ca 130MB…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • How to trigger alert - Intercept X Advanced for Server if usage value reaches the actual limit

    Johnprabu Salethraj
    Johnprabu Salethraj
    Hi team, we are using Intercept X Advanced for Server. I am working for Genesys telecom labs. I would like to know the steps how to configure an alert for the license limit. We have a situation that [regarding licensing] usage value exceeds the limit…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Scan service on macOS stops running

    Edwin Rivera
    Edwin Rivera
    The Sophos Scan services stops running sporadically even though all permissions are set. We use MDM to deploy Sophos Endpoint to a number of Macs running macOS 12 thru 14. When Sophos is deployed, we can confirm all services are running and have the green…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Microsoft Dynamics Outlook Plugin and CSV export being blocked

    Slappy
    Slappy
    In the past week we have run across couple of issues..... things were working just fine but then they were not. Two issues so far: - Dynamics/F&O users have the ability to export to CSV. - Dynamics/F&O users were able to use the Dynamics Outlook…
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • SophosNetFilter causing BSOD

    Yoni26
    Yoni26
    Hello, We have a client with 26 computers joined to a domain. Eight of the computers started to have a BSOD as soon as the user would login to their domain profile, or if started to browse the web. After looking at the dumps we noticed that the cause…
    • Answered
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • Issue with Sophos Endpoint Intercept X Advanced for Server on Windows Server 2022 HyperV Guests

    Russell Admin
    Russell Admin
    Issue with Sophos Endpoint Intercept X Advanced for Server on Windows Server 2022 HyperV Guests Hypervisor is also Server 2022 host running Sophos Endpoint Intercept X with all the recommended HyperV exclusions in place. The guests VMs get ridiculously…
    • 11 months ago
    • Sophos Endpoint
    • Discussions
  • tcpip.sys blue screen

    Kent_166
    Kent_166
    Hi all, I've been having random workstations blue screening since christmas and all reports point to a driver issue, all of the drivers were so far intel ethernet cards until this morning when my own laptop bluescreened. I've found this article but…
    • 11 months ago
    • Sophos Endpoint
    • Discussions
  • Utilizing Intercept X on Windows 7

    Fox Medo
    Fox Medo
    We are facing a situation where we need to use Intercept X with Windows 7. The challenge is that the client cannot upgrade the system due to incompatibility with certain medical instruments. We are considering using Intercept X as an antivirus solution…
    • 11 months ago
    • Sophos Endpoint
    • Discussions
  • Disk SSD SATA 100% with Intecept X

    Andres Ulloa
    Andres Ulloa
    Dear All: Along with saying hello and hoping that you have enjoyed a nice end-of-year holiday with your families, write to ask them the following: Our company has Sophos Intercept 100%. Strangely it is not just the Sophos processes that take the disk…
    • 11 months ago
    • Sophos Endpoint
    • Discussions
  • CPU usage by Sophos.

    P patton
    P patton
    In a fairly new windows laptop, we had to install Sophos in our company laptop. This made the laptop extremely slow and hard to use. All of my coworkers have also been facing similar issues. Sophos uses around 90-100% of the CPU. what should I do…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Seeking Advice: Ransomware Attack and Solutions for Legacy Systems

    Fox Medo
    Fox Medo
    I am reaching out for guidance on a critical issue one of our clients is currently facing. They have fallen victim to a ransomware attack, specifically impacted by the 'Hhuy virus' from the STOP/DJVU ransomware family, identifiable by the '.HHUY' extension…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • problems installing sophos endpoint, Error: No reachable update service locations

    oscar parra
    oscar parra
    problems installing sophos endpoint, Error: No reachable update service locations , The log generates the following: 2023-12-19T15:28:54.2670382Z INFO : Trying update service url sus.sophosupd.com/.../d409441b-33e9-47f3-b22a-0cf49378a0a8 with proxy: …
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • sophos endpoint defense services taking high memory utilization(500-600)

    Sophos User6749
    Sophos User6749
    Why this services taking so much memory utilization and how we can reduce it can anyone suggest ,due to which system getting slow
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
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