Excuse the cross-post from Endpoint Security , I wasn't sure where the right place to ask this question would be. In the below scenario, how do I allow User02 to use USB03 only on endpoints in EndPtGroupB? This is in Central and not On-Prem Endpoint…

I recently had to troubleshoot a users machine in which, uploading to an "online cloud storage solution" (S3, Dropbox, OneDrive all did it) caused the machine to freeze ( the hang time was determined by the filesize ) when browsing to select the file…

Hello I have the DLP base policy active for General organisation activities [UK]. With this policy active I have this issue: If I attach a USB storage device to a PC and right click it to add a new Text Document (for example). It is blocked by Sophos…

I dont know about others but in the course of IT Audits i am finding certain information requests as it relates to antivirus more difficult to satisfy with Central. While i Have faith in the central platform, auditors request verification of certain controls…

Hi everybody, Is there a such a feature that export the policies from sophos central later import to client on windows? How do we do that? Is there a setting for pcs that are not connected to the internet or connect or for PCs that has only connected…

after server antivirus program version upgrade, our application was not working. when we off real time scan then our application is work normal. we tried to exclude application folder but problem is same, kindly help us.

I'm trying to get DLP working through Central and have found something that I can't quiet believe hence this post. If I have a policy that detects content and I do a new email in Outlook and use the paperclip "Attach" icon to attach a file with sensitive…

Hi team, I´m new with sophos and we need set our 'CENTRAL' policies in a way that EVERYONE shoulbe use the default policies but we have board directors who shou use a specific ("more relaxed") policy. I used the article below but the user has…

Hello, I have two questions about adding websites to the Global Scanning Exclusions list in Sophos central: If I add, for example, google.com - does this cover all subdomains for google.com like a.google.com, b.google.com, c.google.com etc.. or…

Hi all, I have a question about Sophos Central End User Protection, we have the base policy applied to all users, in this policy Youtube is blocked but we want them to access to a certain channel in this platform. Is possible to implement this kind…

Hello, I am trying to figure out which services apply to what policies in regards to web control. I would like to have web control completely disabled on our servers (including its services), we had previously done this when we were on the on prem version…

Noticed recently that there does not seem to be an option in Central to force a Policy update for a user/computer. This would be very beneficial when making changes that need to be made ASAP rather than when the next scheduled sync takes place. For…

Hi, I needed to set up a new policy for our developers to access blocked websites. I have cloned the Base policy to create a new one disabling Acceptable web usage and added the relevant users but certain websites are still being blocked, when…

We are heading down the rabbit hole of granular peripheral management in conjunction with moving to cloud based encryption policies. The further I get, the more I'm seeing some potential improvement in the way MTP devices are managed. For example, we…

Hi, I am using Sophos Central with Advanced Endpoint in a customer and the financial computers use some banks website that need a Guardian, a program to protect the computer, the name of this guardian is GBPlugin / Warsaw When I install Sophos in a computer…

In the Enterprise Console, we had the option to force policy compliance on endpoints. I've looked around in Sophos Central and don't see that anywhere. Just wondering if I am missing something. In reference to error: "A computer does not comply with…

Hi everyone. I'm new to Sophos Central and at the moment we're testing it to see if it's a viable solution for our organization. We already have Sophos Enterprise Console on-prem. My initial view is that everything that we already have in SEC, we…

Additional timeshedule for allowing user in private/free time to surf at YouTube or other Websites, that are blocked at worktime. We got business-Systems with privat use.

A list with all peripherial devices with grouping and filtering, Serial, vendor info functions to enable or disable direct in a list like People or Computers. Sorted via System and show if they are turned of or on via a policy. At the Moment i must…

Hi, is it possible to add known (allowed) devices from "Computer-Detail-View" page to link it directly in a Policy? Can't see known clientdevices directly under "Computer Details". It is not realy comfortable to use the popup device-list within…

I would like to see a randomized scheduled scanning option for servers and endpoints in the policy. For instance, "scan once a week or once a month between these hours on these days". I want to scan my servers and endpoints, but I don't want them all…

I have created a base policy, then I assigned group but no user. Sophos Central is showing that "This policy does not apply to any user". The policy is not working for the user that is in policy assigned group. Not until I add user in that policy…

Question: When a user logs into a terminal server, is the User policy priority or the assign Server policy to the server? Situation: We have a terminal server with a variety of users who log into it. Some need a more restricted policy applied than…

I created a new policy that is for the "domain users" group which should cover all of my PC endpoints (since they are all joined to the domain and every user is a domain user). It is above the base policy in the hierarchy and is active. When I look at…